HMV are great , a trusted company , ordering is easy , kept informed regarding delivery , If I use click & collect Wolverhampton is my local store and they are a pleasure to deal with. Highly recomme... もっと見る
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所在地
所在地を変更8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
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レビュアーのコメントを見てみましょう
The staff are knowledgeable, and take interest in your purchases. Music is about community for me and when staff talk about the music you buy and show interest in shows you are seeing, then it becomes... もっと見る
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Purchased some things from the website for collection from my local store, order was despatched very quickly arrived as store within 2 days and collection was easy! (Quick shout out to the staff in th... もっと見る
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I purchase 2 DVDs regarding the insidious series. Having watched three of them for free on Tubi I was interested to see the remaining two. It was just as cheap to purchase DVDs as to buy a digital ver... もっと見る
企業が回答しました
企業情報
hmv (UK) - Wolverhampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, 英国
4.7
優良
309件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The required code caused issues.
To start with I couldn't order anything because there was a problem with the site wanting some 6 digit code number but I rang my local store. I was told how to resolve my problem and I managed to order what I wanted thanks to him.
2024年12月16日
hmv (UK) - Wolverhampton からの回答
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I still haven’t received part of my…
I still haven’t received part of my online order. It was dispatched on the 19th dec! And still missing the dvd
2024年12月28日
hmv (UK) - Wolverhampton からの回答
Hi Amy
Thanks for leaving us a review.
We can see that you have been in touch with us regarding your experience and we will get back to you as soon as possible.
hmv (UK) - Wolverhampton からの回答
Hi Paul
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful staff, order received no problems
I was advised my item was delayed by email, staff were helpful when I enquired in store.
Got the item before Christmas, with no problems. Thank you 😊
2024年12月11日
hmv (UK) - Wolverhampton からの回答
Hi Ruth
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
One more xmas gift sorted 👍
Easy ordering . Good communication on items arrival. Swift delivery to store welcoming staff in store on collection of item
2024年12月14日
hmv (UK) - Wolverhampton からの回答
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good customer service went above and…
Good customer service went above and beyond to find what I needed
2024年12月10日
hmv (UK) - Wolverhampton からの回答
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
A media store you can trust.
I have been purchasing many products from HMV for a few years now and I personally believe they are the best. Online ordering is a fantastic experience, in-store buying is very relaxed and the staff are very helpful and professional. Overall a great company and they will always have my support.
2024年12月11日
hmv (UK) - Wolverhampton からの回答
Hi Jamie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I was notified as things progressed and…
I was notified as things progressed and ordering was very easy .will use again as have done for a number of years.
2024年12月7日
hmv (UK) - Wolverhampton からの回答
Hi Pauline
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Wolverhampton からの回答
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wolverhampton からの回答
Hello bryan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
Was given very helpful advice on what product to buy and the shop assistant arranged for it to be delivered to my home. Received the item within a couple of days. The Wolverhampton staff are always very helpful and friendly. Very pleased with the service I received
2024年11月25日
hmv (UK) - Wolverhampton からの回答
Hi Mandy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wolverhampton からの回答
Hi Tessa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wolverhampton からの回答
Hi Phil
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
cd box set by Darts
Got me a cd box set by Darts
nobody else had and did not take the mick on the price.
Thank you
2024年11月23日
hmv (UK) - Wolverhampton からの回答
Hi Andy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
hmv (UK) - Wolverhampton からの回答
Hi Mr
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful assistance in finding the item…
Helpful assistance in finding the item I wanted , and fast delivery.
2024年11月16日
hmv (UK) - Wolverhampton からの回答
Hi Helen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pre ordered on HMV online
Pre ordered on HMV online, it was really simple and I the communication was great, my order arrived early for click and collect, and the staff in store were really friendly and helpful
2024年11月1日
hmv (UK) - Wolverhampton からの回答
Hi Mark
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
hmv (UK) - Wolverhampton からの回答
Hi William,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hi well when you buy stuff click &…
Hi well when you buy stuff click & collect from anybody anywhere you expect it to there the next day. And that's what lve experience always. But with you I had to wait whatever it was 2 or 3 days I couldn't believe it. So no I want be using you again. Very annoyed.
Michael Carter
2024年10月18日
hmv (UK) - Wolverhampton からの回答
Hi Michael
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please be advised our Click & collect service information can be found in our help centre on the website:
You'll receive an email when the item is dispatched from our warehouse and another when the item is ready to collect from the store of your choice.
Your order should reach the store within 2-5 days after placing the order, provided the item is in stock at our warehouse.
We dispatch items as soon as they are available, so please bear in mind that your items may arrive at the store at different times. You’ll receive separate dispatch emails per parcel and we’ll email you as soon as an item is ready to collect.
Kind regards
hmv (UK) - Wolverhampton からの回答
Hi Jasbir
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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