My order has not arrived im very disappointed this has happend twice it was the the Bts 21 TaTa plush where my order????
企業が回答しました
所在地
所在地を変更8 The Gallery, Mander Square, WV1 3NJ Wolverhampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Initial store help in finding out if the item was available was very good. Staff even looked online. Although information relayed about the item was wrong especially after I went home and did some... もっと見る
企業が回答しました
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round. JH. WOLVERHAMPTON.
企業が回答しました
The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly. The staff have a lot of Anime knowledge and were quick... もっと見る
企業が回答しました
企業情報
hmv (UK) - Wolverhampton について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
8 The Gallery, Mander Square, WV1 3NJ, Wolverhampton, 英国
4.7
優良
280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My order has not arrived im very…
My order has not arrived im very disappointed this has happend twice it was the the Bts 21 TaTa plush where my order????
2026年6月4日
hmv (UK) - Wolverhampton からの回答
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
All ways helpful and friendly staff.
2026年5月26日
hmv (UK) - Wolverhampton からの回答
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quick to order,came in a few days,click…
Quick to order,came in a few days,click n collect brilliant, will order more when needed
2026年5月17日
hmv (UK) - Wolverhampton からの回答
Hello Robert
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV Wolverhampton
The staff at Wolverhampton HMV are always friendly, helpful and knowledgeable. It is a pleasure buying from there
2026年5月18日
hmv (UK) - Wolverhampton からの回答
Hi David,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The disks were delivered to my local…
The disks were delivered to my local HMV. I had to produce my driving licence to prove who I was. But, the whole process went very smoothly.
The staff have a lot of Anime knowledge and were quick to suggest other possible purchases
2026年5月9日
hmv (UK) - Wolverhampton からの回答
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Over a week after I ordered the CD and…
Over a week after I ordered the CD and told it was on its way it has not arrived !
Looks like it will have to be reordered . Awful service !
2026年5月4日
hmv (UK) - Wolverhampton からの回答
Hi Keith
Thank you for taking the time to leave us a review. We are sorry to hear about the delay with your recent order, apologies for any disappointment caused. We can see the item is now ready to collect in store.
First class service ordered what I…
First class service ordered what I wanted. Delivery came two days later
2026年4月28日
hmv (UK) - Wolverhampton からの回答
Hi Betty,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wolverhampton からの回答
Hi Sarnjit,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Was easy to find & order what I was…
Was easy to find & order what I was looking for. Was delivered really quickly. Very impressed.
2026年4月20日
hmv (UK) - Wolverhampton からの回答
Hi Jackie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff helpful
Staff helpful, polite, quick service if items are not instore staff will order them for you and get them delivered to your door step. Fantastic all round.
JH.
WOLVERHAMPTON.
2026年4月15日
hmv (UK) - Wolverhampton からの回答
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Keeping us in touch
Delay with delivery but kept us informed
Unusual to say the least
Thank you.
2026年4月14日
hmv (UK) - Wolverhampton からの回答
Hi Brian,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
They took my order and email
They took my order and email, I got notifications regarding order being despatched then ready for collection, good service and staff really knowledgeable and friendly
2026年4月11日
hmv (UK) - Wolverhampton からの回答
Hello Robert,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
No problems with HMV
No problems with HMV , easy ordering , kept informed and collected from my local store in Wolverhampton , where the service is excellent
2026年4月7日
hmv (UK) - Wolverhampton からの回答
Hi Lynn
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
Great service. Made even better by being a lot cheaper than the Queen Website.
2026年3月31日
hmv (UK) - Wolverhampton からの回答
Hi Richard
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Found exactly what I wanted on the…
Found exactly what I wanted on the website. Easy to order and delivery was fast. Order came properly packaged. No damage at all.
Will definately be ordering again.
2026年4月2日
hmv (UK) - Wolverhampton からの回答
Hi Michelle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great experience
Personnel were supportive and helpful, they were kind and eager to help in our queries, I totally recommend this place!
2026年3月30日
hmv (UK) - Wolverhampton からの回答
Hello Esteban
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Wolverhampton からの回答
Hello, thank you for leaving us a review.
We are sorry to hear that your order did not reach you in time for its intended release date. Please be advised that although we do dispatch our pre-orders with the aim of a release date delivery, we are regrettably unable to guarantee this. It is, however, unusual that an order is not received by the release date and for this, we offer our apologies.
Friendly staff
Friendly staff. Kept upto date with order via email. Nothing is too much trouble for them.
2026年3月12日
hmv (UK) - Wolverhampton からの回答
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - Wolverhampton からの回答
Hello Maxine
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
hmv (UK) - Wolverhampton からの回答
Hello Carole,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。