Excellent customer service both on the phone and via email. Being an existing customer the products were exactly what I needed to be able reinvest, along with good interest rates. Would recommend Hodg... もっと見る
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The easiest banking company ever to deal with! Every request, payments or withdrawals are dealt with immediately - no waiting 24 hours or more, like other banks. The website is clear and easy to use.... もっと見る
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I have used quite a few savings accounts in my time but in my opinion, Hodge Bank are the best. My reasoning is because firstly, they offer one of the best competitive interest rates on the mar... もっと見る
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Small bank but have had two accounts with them so far and both worked very well. Simple to open and run and normally decent interest rates.Current bond matures next week and have no hesitation in re... もっと見る
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企業情報
Hodge について
当該企業による記述
For over 50 years we’ve been making a difference to the lives of our customers, helping them achieve their hopes and dreams.
Tens of thousands of customers across the UK trust us to support them because of our expertise and knowledge in the markets we serve, and the experience we use to create new ways of helping more people live better lives. We design our products with you in mind, keeping things simple and straightforward, so you can focus on what matters to you.
Whether it’s saving for a rainy day or a key life event, taking on a mortgage for your cherished home, or investing in or developing property, we’re here to support you in your moments that matter, helping you get to where you want to be.
We treat every customer as a real person, we know you’re as unique as we are. We make it our business to understand you and your needs. When you deal with us, you’ll speak directly to our warm and friendly team. We’re here to help.
You can reach us here.
連絡先
One Central Square, CF10 1FS, Cardiff, 英国
- www.hodgebank.co.uk
4.8
優良
2212件のレビュー
最近のレビュー依頼の記録はありません
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dependable solid service from a trusted…
Dependable solid service from a trusted financial institution. Good variety of products, easy to navigate website and top notch customer service. I will gladly recommend and use again. Thank you.
2026年4月7日
自発的なレビュー
Hodge からの回答
Hi MadameRouge26, thank you for your thoughtful review. We’re delighted to hear that you’ve found Hodge to be a dependable and trusted financial institution.
It’s great to know that you value the range of products we offer, our easy‑to‑navigate website, and the level of service provided by our customer service team. Your recommendation means a great deal to us, and we’re very pleased to hear you would happily use us again.
Hodge からの回答
Hi Mr L, thank you for your review. We’re really pleased to hear that you found the process of setting up your ISA straightforward and easy.
Making things simple and stress‑free for our customers is something we focus on, so it’s great to receive this feedback. Thank you for choosing to save with Hodge.
Just opened an isa for 2026/27
Just opened an isa for 2026/27. Fixed rate for 5 years. An excellent interest rate.
So easy to open the account.
I have other accounts with Hodge and they always pay your interest promptly.
I highly recommend them.
2026年4月7日
自発的なレビュー
Hodge からの回答
Hi E Chapman, thank you for your excellent review and for choosing to open a 5‑year fixed rate ISA with Hodge for the 2026/27 tax year. We’re delighted to hear that you found the account quick and easy to open, and that our interest rate met your expectations.
It’s especially rewarding to know that your previous experience with us—particularly our prompt interest payments—has given you the confidence to continue saving with Hodge. Your recommendation means a great deal to us.
Just opened a fixed rate ISA with Hodge…
Just opened a fixed rate ISA with Hodge Bank and it was very easy to open and fund online. The interest rate was excellent. 10 out of 10 for service.
2026年4月6日
自発的なレビュー
Hodge からの回答
Hi Ian, thank you for your fantastic review and for choosing to open a fixed rate ISA with Hodge Bank. We’re really pleased to hear that you found the online account opening and funding process easy and straightforward, and that our interest rate met your expectations.
A 10 out of 10 rating for service is wonderful feedback, and we truly appreciate you taking the time to share your experience. We look forward to continuing to support your savings with us.
Efficient and smooth process
I have just opened a fixed rate ISA with Hodge and I found the whole account opening and funding process extremely efficient and smooth, and the savings staff extremely helpful. Hodge are a pleasure to deal with.
2026年4月8日
自発的なレビュー
Hodge からの回答
Hi Michael Glancy, thank you for your kind review and for choosing to open a fixed rate ISA with Hodge. We’re really pleased to hear that you found the account opening and funding process smooth and efficient.
It’s especially nice to know our savings team made a positive impression—providing helpful and supportive service is something we take great pride in. Your feedback means a lot to us and will be shared with the team.
Thank you again for taking the time to leave a review. We’re delighted to have you as a customer and look forward to supporting your savings journey.
I have been hodge bank for numerous…
I have been hodge bank for numerous years and they offer all round excellent service and great savings rates.
Never had a problem with hodge and have no hesitation recommending hodge
2026年4月7日
自発的なレビュー
Hodge からの回答
Hi Mandy, thank you for your kind and loyal feedback. We’re delighted to hear that you’ve been with Hodge for many years and have consistently experienced excellent service and strong savings rates.
It’s especially rewarding to know that you’ve never had any issues and would confidently recommend us to others — that really means a lot to the team. Thank you for putting your trust in Hodge, and we look forward to continuing to support your savings for many years to come.
Easy process of opening the account…
Easy process of opening the account from start to finish. A good rate of interest (at the moment). Great and easy communication via email.
2026年3月25日
自発的なレビュー
Hodge からの回答
Hi MA, thank you for your review. We’re delighted to hear that you found the account‑opening process easy from start to finish and that our interest rate was appealing.
It’s also great to know that our email communication has been clear and straightforward — keeping our customers well informed is very important to us. Thank you for choosing Hodge and for taking the time to share your experience.
Top marks for excellent communication
Excellent communication, competitive rates, speed of customer service.
2026年4月6日
自発的なレビュー
Hodge からの回答
Hi Daniel Feldman, thank you for your great review. We’re really pleased to hear that you’re happy with our communication, competitive rates, and the speed of our customer service.
Providing clear updates, strong value, and prompt support is something we focus on, so it’s fantastic to know this has come through in your experience. Thank you for choosing Hodge and for taking the time to share your feedback.
The service I have always received from Hodge is first class
The service I have always received from Hodge is first class and on opening my ISA for 2026/27 I received the same level of service and a great rate of interest
2026年4月6日
自発的なレビュー
Hodge からの回答
Hi Brian Foster, thank you for your continued support and for sharing such positive feedback. We’re delighted to hear that you’ve consistently received first‑class service from Hodge and that this carried through when opening your ISA for the 2026/27 tax year.
It’s great to know that both the level of service and the interest rate met your expectations. We really value your loyalty and appreciate you taking the time to let us know about your experience.
Hodge からの回答
Hi Jennifer Morgan, thank you for your kind review. We’re delighted to hear that you’ve found our service easy to use, our communication clear and helpful, and our interest rates competitive.
Providing a straightforward experience with strong rates and reliable updates is something we place a lot of importance on, so it’s great to know this has been reflected in your experience. Thank you for choosing Hodge and for taking the time to share your feedback.
Hodge からの回答
Hi Gary Ames, thank you for your feedback. We’re pleased to hear that you find Hodge easy to use — creating a simple and straightforward banking experience for our customers is very important to us.
We really appreciate you taking the time to leave a review and for choosing Hodge.
Really Impressed with Hodge Bank
From initial application to transferring money, we found Hodge to be easy to use and very quick to respond when monies deposited. Also ofcourse their interest rates(fixed bond) were very competitive. Also Hodge is UK based with a long long history.
2026年4月3日
自発的なレビュー
Hodge からの回答
Hi Gilly Battersby, thank you for sharing your experience. We’re really pleased to hear that you found the process smooth from initial application through to transferring your money, and that our team responded quickly once your funds were deposited.
It’s great to know that our fixed bond interest rates stood out as competitive and that our UK base and long heritage gave you added confidence in choosing Hodge. We take pride in combining a straightforward, efficient service with the reassurance of being a long‑established UK provider.
Thank you for choosing Hodge and for taking the time to leave such positive feedback — we truly appreciate it.
Good company
Their website works and is easy to use and the rates they offer on deposit accounts is very good. Cannot fault this company.
2026年4月3日
自発的なレビュー
Hodge からの回答
Hi margaret, thank you for your great feedback. We’re really pleased to hear that you find our website easy to use and that our deposit rates meet your expectations.
Making saving with us straightforward, reliable, and competitive is something we work hard on, so it’s wonderful to know that this has been your experience. Thank you for taking the time to share your comments and for choosing Hodge.
The Best Service
I have been a Hodge customer for a number of years and they are a superb provider. I recently renewed a fixed rate bond and not only do they give you a 30 day window to do so, as an existing customer you get all of the same options for a new account as a new customer. In addition, if the interest rate goes up you automatically get the uplift. I really like the email you get on maturity day confirming all the details of your new account which is sent first thing in the morning. Providers like Charter Bank and Kent Reliance really need to take a look at Hodge to see how it's done.
2026年4月7日
自発的なレビュー
Hodge からの回答
Hi Philip Loveday, thank you so much for taking the time to share such a thoughtful and detailed review. We’re really pleased to hear that you’ve been a Hodge customer for a number of years and that your recent fixed rate bond renewal experience was such a positive one.
Classic Bank Greed
Classic Bank Greed
This morning I made a payment to my Hodge account - the credit arrived with an hour of me sending the money online.
Again within the hour I received a confirmation from Hodge that they had received the credit to my account.
They also said they were returning it as it exceeded the legal annual savings limit which I understand. My mistake - I have to wait a few days for the new tax year to start
What I do NOT accept is Hodge saying they are returning my credit but it will take FIVE days to make the repayment.
It will actually take longer because the five working days will not include tomorrow Good Friday. Easter Saturday and Sunday, Easter Monday so four days will take us to the end of the week and I may get my money back one week next Monday. It’s Thursday as I write.
It’s a nice credit for them to hang on to, it deprives me of investment/interest time and can only benefit Hodge.
Why not return it through the same online IT modern banks use - the way I sent it to them this morning? Greed. It’s what this bank is made of.
Next week I will close down my business with Hodge and remove ALL my funds.
2026年4月2日
自発的なレビュー
Hodge からの回答
Hi Colin Baker, thank you for taking the time to share your feedback.
We understand how disappointing this experience has been, particularly given the timing of the payment and the bank holiday period. While the return of funds is required when ISA allowances are exceeded, we recognise that the repayment timescale did not meet your expectations.
Your comments have been noted and are appreciated as part of our ongoing focus on improving the overall customer experience.
Slow Processing and Poor Timing Advice
I applied for an ISA with Hodge Bank on 26/03 after being advised to do so on or before that date to ensure enough time to fund the account before the tax year ends. I was informed that account opening would take 2 business days, which already seemed longer than most other providers.
However, it has now been 4 business days (excluding the weekend), and my application is still not processed. This delay has put me at real risk of losing this year’s ISA allowance, which is extremely frustrating given that I could have opened and funded an account with another bank within this timeframe.
The lack of timely processing and poor expectation management is disappointing, especially for something as time-sensitive as an ISA near the end of the tax year. I would not recommend relying on this service if timing is critical.
2026年4月1日
自発的なレビュー
Hodge からの回答
Hi Taslima Akter, thank you for sharing your feedback.
We understand how frustrating this experience has been, particularly given the time‑sensitive nature of ISA applications close to the end of the tax year. We recognise your concerns around processing times and the impact this delay may have had on your ability to use your allowance.
Your comments about expectations and timing have been noted and are appreciated as part of our ongoing review of processes and customer experience, especially during peak periods.
Overall Good Experience
Hodge Bank customer service is faultless and flawless. The detailed information on their products is good. The only snag which I hit occurred when transferring funds from my Bank to Hodge Bank. Hodge uses a modular system which automatically raises red flags triggering queries or even withholding of the payment. These issues are resolved quickly there and then but they shouldn't crop up as it's a headache to convince the Bank which is transferring the funds that the transaction is legitimate.
2026年3月27日
自発的なレビュー
Hodge からの回答
Hi Kenneth, thank you for taking the time to share such detailed feedback.
We’re really pleased to hear that you found our customer service faultless and the product information clear and helpful. That’s great to know.
We’re sorry to hear about the difficulty you experienced when transferring funds. While our checks are designed to protect our customers and ensure transactions are secure, we appreciate that this can occasionally cause frustration when payments are flagged. It’s reassuring to hear that the issue was resolved quickly, but we recognise your point that the process can feel inconvenient when additional reassurance is needed with the sending bank.
Your feedback is valuable to us and helps inform ongoing improvements to make funding as smooth as possible. Thank you again for choosing Hodge Bank and for highlighting both the positives and where we can do better.
BRILLIANT
So Very quick and easy I opened the account with ease in the Morning ,( good interest rate ) confirmation came within about 30 mins. I went to bank in the afternoon to transfer Funding to new account and had confirmation of funds received, and thanks late afternoon. Could not be better .
G. Le Rendu
2026年3月30日
自発的なレビュー
Hodge からの回答
Hi Gloria Le Rendu, we’re delighted to hear how quick and easy you found the account opening process, and that everything—from confirmation to funding—went smoothly on the same day. It’s great to know the interest rate and speed met your expectations. Thanks again for choosing us, and we really appreciate you taking the time to share your experience.
We had a 2 year fixed rate.…
We had a 2 year fixed rate saving account with monthly interest payments. From start go finish Hodge have been brilliant. We would thoroughly recommend them.
2026年3月18日
自発的なレビュー
Hodge からの回答
Hi Rob Myring, thank you so much for sharing your feedback! We’re delighted to hear that your 2‑year fixed rate savings account — with monthly interest — has been such a positive experience from start to finish.
It’s wonderful to know you’ve found our service brilliant throughout, and we truly appreciate your recommendation.
Thank you for choosing Hodge — we're always here if you need anything in the future.
I have had a Fixed Rate Savings Account…
I have had a Fixed Rate Savings Account with Hodge for nearly a year and have been very happy with them. They pay the interest ontime and their rates are competitive.
2026年3月26日
自発的なレビュー
Hodge からの回答
Hi Paul M, thank you for taking the time to share your experience with us! We’re delighted to hear that your Fixed Rate Savings Account has served you well over the past year.
It’s great to know that our competitive rates and on‑time interest payments have met your expectations — reliability is something we take great pride in.
We really appreciate your feedback and your trust in Hodge.
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