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Home Appliance Guard レビュヌ 

2,426
•
TrustScore 5段階評䟡の5

4.8

家電修理業
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レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Able to contact on Saturday. Shannon returned my call and was friendly and helpful. Now hopeful of a visit by the engineer to the washing machine in the coming week.. Chris.

5぀星のうち5の評䟡

Very helpful when my dishwasher broke down. It couldn't be fixed and two options were given for replacement. After discussions, my new dishwasher was delivered and is working perfectly. Highly reco... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Reported problem on Friday, had call from We Repair Ltd on Saturday and They repaired the cooker on Sunday. The cooker is working properly now. Very happy with the service.

䌁業が回答したした

5぀星のうち5の評䟡

Really helpful staff giving no sense of rushing me to make a decision. Answering clearly any questions asked. Being fully knowledgeable about their services and being respectful and pleasant in how th... もっず芋る

䌁業が回答したした

䌁業情報

  1. 家電修理業

圓該䌁業による蚘述

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.

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4.8

優良

TrustScore 5段階評䟡の5

2426件のレビュヌ

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顧客にレビュヌを䟝頌しおいたす

この䌁業は、ポゞティブかネガティブかを問わず、顧客にレビュヌを䟝頌しおいたす。

ネガティブなレビュヌの 96に回答しおいたす

通垞48時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(2,426)

過去12か月のレビュヌ数: 822件

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Washing machine dilemerl .

Bee the advisor was very helpful and patient while we checked machine number. Bee seems to be a pofessional person who is good at her job. She was a pleasure to talk to. Lovely lady sorted our problem quite quickly.

2026幎8月4日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi Susan,

We are so pleased to hear this feedback on how your experience went!

Many thanks
Justin

5぀星のうち5の評䟡

On time

On time. Fixed problem. Text to communicate.

2026幎8月3日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi Yvonne,

We are delighted we could rectify your appliances fault.

Many thanks
Justin

5぀星のうち5の評䟡

Great customer service

Reasonable, quick repair most of the time, and appliance replaced if not repaired.

2026幎8月4日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi James,

We are happy that we can always look to provide a solution for your appliances!

Many thanks
Justin

5぀星のうち5の評䟡

Friendly

Friendly, timely call of return.

2026幎8月4日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi Bee,

Thanks for taking the time to leave your feedback.

Many thanks
Justin

5぀星のうち5の評䟡

I have all my household appliances


I have all my household appliances covered with Home Appliance Guard. They are very good value. Ive had very easy communication with the agents and very quick and reliable repairs. Engineers are excellent and always come within the time specified.

2026幎8月3日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi Suzanne,

This is great feedback to receive on your experience.

Many thanks
Justin

5぀星のうち5の評䟡

I spoke to Sadie today she was


I spoke to Sadie today she was extremely helpful with 2 counts with 2 problems many thanks

2026幎7月31日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi,

We're delighted Sadie could help. Thanks for sharing your feedback, it means a lot to the team.

Kind regards,
Charley

5぀星のうち5の評䟡

A job well doneFrom registering our call to getting


From registering our call to getting the problem solved was straightforward, clear and constant updates . No hassle and a job well done. Staff were all very kind and helpful

2026幎7月24日
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi Susan,

We're delighted to hear you had a hassle free experience. Thanks for taking the time to share your feedback.

Kind regards,
Charley

5぀星のうち1の評䟡

My dishwasher has NOT been repaired

My dishwasher has NOT been repaired. Enhineer cane changed a oart on the sinday was supposed to return on the thursday....NOTHING more DONE OR HEARD FROM SINCE
.....NOT HAPPY THAT YOU THINK IT IS COMPLETED!!!!!

2026幎7月19日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi Kathleen,

Please accept our sincere apologies. While the case was incorrectly closed on our system, your repair remains live with Hoover and is still being progressed.

I've asked your case manager to contact you directly to answer any questions and provide further support, they will be in touch soon.

Kind regards,
Charley

5぀星のうち5の評䟡

Excellent service

Easy process to arrange for engineer visit. Pleasant and professional staff.Regular communication re date/timing of visit. Efficiency of engineer and speed of resolving the issue.

2026幎7月29日
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi M Hobbs,

We are happy that your engineer visit was a positive one!

Many thanks
Justin

5぀星のうち5の評䟡

My experience with Sadie at Home


My experience with Sadie at Home Appliance Guard was great . She dealt with my claim quickly and very efficiently. A credit to the team .

2026幎7月28日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi Jen,

We are delighted we could assist you!

Many thanks
Justin

5぀星のうち1の評䟡

The engineer that came out was rude and


The engineer that came out was rude and said he'd fixed the problem but when I asked about the on off button he hadn't fixed it said he didn't know what it was and when I complained he reluctantly said I will have to order a new button the washer is still filling itself up and when he replaced the button he accused me of breaking it the machine is over 10years old and the machine is still not fixed

2026幎7月20日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi Carol,

I'm sorry to hear about your experience, and I appreciate you taking the time to share your feedback with us.

I understand your frustration regarding both the repair visit and the ongoing issue with your appliance.

Please be assured that your case has been passed to the relevant team, who are currently reviewing the situation and looking at the best way forward.

Thank you for giving us the opportunity to put this right, we will be in touch.

Many thanks,
Charley

5぀星のうち5の評䟡

The lady who I spoken too was called


The lady who I spoken too was called Bee & she was very helpful & knowledgeable about my claim and we had a laugh on the call and she listened and made notes of my availability which was appreciated a credit to the company

2026幎7月28日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi Joanne,

We are really pleased to hear this type of experience and we appreciate the compliment.

Many thanks
Justin

5぀星のうち5の評䟡

Oven repair by Janis

Janis arrived on time and immediately tested the oven to verify the fault.
He rectified the fault and tested the oven again to ensure it was working correctly.

2026幎7月28日
自発的なレビュヌ
Home Appliance Guard ロゎ

Home Appliance Guard からの回答

Hi David,

We are happy that Janis was able to fix the oven issue!

Many thanks
Justin

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