Home Appliance Guard レビュー 2,232

Absolutely fab explained everything for me

I'M IN EDINBURGH, Stay clear from this company, my tumble dryers electrics were damaged due to a faulty repair on my washing machine from the same company sent out to repair it "WHITE EAGLE". I'm a totaly disabled person with carers in 4X a day, I've spent a week without a washing machine and a tumble dryer that's not been repaired properly. Also when you phone them they're always busy then when you eventually get through your at the wrong department, get thrown from piller to post and fobbed off then disconnected. They're maybe a good company elsewhere but not in EDINBURGH.

Excellent service. The men came and mended the cooker in half an hr. Didn't have to wait long for an appointment and the online staff were very good too when I reported the issue.

I upgraded my policy 2years ago as appliances, all working fine but getting too old for the replacement option. 2 years on my freezer needed new seal and was noted as too old for replacement being available, so deemed unrepairable. On requesting replacement I was asked to pay almost £200 towards replacement which included delivery and removal of old appliance. I was not expecting to pay that much towards it. I finally settled on a much smaller freezer for £75 . Not overly happy after being a customer for a very long time.
I received a phone call today from Bee who was taking the payment and who was very helpful.

Bee was really helpful and quick with ordering replacement appliance. Thanks alot for the smooth process.

Good service and quick response

Home appliance guard were extremely helpful. I was contacted by Bee who was extremely helpful and polite. Excellent service! Thank you!

Bee was exceptionally helpful with dealing with what was required for this claim & very professional

A very good company with good service

I think they are a really good company and got my washing machine fixed in a week

Bee was very helpful and very polite. Asked questioned that needed to be asked and was a lovely lady to talk to.

Bee was very helpful and friendly. Thanks for the good service.

New customer, very happy with the quote supplied by JAY. He was very good at explaining everything and made it all clear, cut my home appliance insurance by half ... My previous insurer was expensive..... Would highly recommend Home Appliance Guard

Bee whome I spoke to on the phone was very helpful, and very polite to me she helped me in sorting out the replacement TV that I wanted to have to replace my broken one.

Appliance Guard are a superb company. Jay is highly efficient, professional and polite. He is clear and precise.

I an very happy with the service I got today by chi chi, went through all the steps that was need and was very patient.

Engineer called to say a job had been cancelled, so could he come early. Which was great. Arrived in 5 minutes identified problem fixed, it left it running Allington under 1 hour, and no mess.

BEE WAS VERY PRECISE friendly and professional could understand the procedure easily thank you Bee for your support

Thanks for all your help Bea.