Excellent service. My visit today was dual purpose, for carpet fitting quote and to purchase a small sander. Unfortunately I forgot to take my room measurement diagram but Paul at Tapi was very... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Big thanks to Carole @biggleswade and Hayley @Huntingdon for sorting out my wallpaper issue. Went out of their way to find matching batch number for me, not just checking stock system but actually go... もっと見る
Dreadful service. Online order indicated the product available in Biggleswade store. Was greeted by a sales assistant, who didn’t have a clue on ‘click and collect’ process, and informed me my product... もっと見る
企業が回答しました
Ordering easy. Collection, as quick as expected on a busy Sunday afternoon. Getting home to find part of item damaged, not great. Contacted Homebase, no solution available other than return to sto... もっと見る
企業が回答しました
企業情報
Homebase - Biggleswade について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
A1 Trading Estate, London Road, SG18 8PW, Biggleswade, Bedfordshire, 英国
- 0345 640 7218
4.1
ほぼ満足
97件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Quick process of ordering and…
Quick process of ordering and collecting. Staff polite and friendly.
2024年7月18日
自発的なレビュー
Never enough staff on the till
Never enough staff on the till. Only one person on today who was dealing with everything; enquiries, collections and sales. I asked if they could request someone else and was told there was no one else. I asked for a manager and was told there was no manager!
2024年7月18日
自発的なレビュー
Homebase - Biggleswade からの回答
Hi Ann,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Order ready to collect
Order ready to collect, minimal waiting time and dealt with in a pleasant manor
2024年7月2日
自発的なレビュー
Ready at desk,friendly staff,no…
Ready at desk,friendly staff,no problems,good experience.
2024年6月26日
自発的なレビュー
Very good experience.
Very good experience.
Odering online was super simple everything I needed to know was easy to find. I already had an account so logged in and paid. Was told a delivery day.
Day before had a reminder text message early delivery day I had a message to say a rough time slot. Half hour beforehand a phone call from the delivery drivers was perfect.
Very pleased with our new garden table and chairs very sturdy exactly like the online description
2024年6月12日
Quick and easy to collect.
2024年6月18日
自発的なレビュー
One lady trying to run the checkout and…
One lady trying to run the checkout and click and collect desk, bless her. Running back and forth between the two. Wrong label stuck on my order (wrong name) so took a while to sort out. I used click and collect as I thought it would be quicker, silly me.
2024年6月10日
自発的なレビュー
Homebase - Biggleswade からの回答
Hi Daniel,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Nice experience
2024年6月7日
自発的なレビュー
I ordered all my paint when it was on…
I ordered all my paint when it was on offer and it was delivered free and it was all with me by the end of the week .The driver placed it on my wheelie bin so i didn't have to bend down to pick it up very helpful and friendly
2024年6月1日
The gentleman in store was so helpful…
The gentleman in store was so helpful in finding the items I was looking for. Nothing was too much trouble. The store was Homebase Biggleswade and the gentleman was Bailey. Visit 2nd June.
Thank you
2024年6月2日
自発的なレビュー
3 of 5 items I ordered were picked…
3 of 5 items I ordered were picked wrong. I only noticed one was wrong in store but that one item nobody could find so ended up swapping it for an inferior product. Mind you we did wait 15mins for the paint dept expert to become free at which point I gave up and swapped the item as neither myself or another member of staff could fine the correct one.
Very disappointed especially as I was going to order elsewhere which could have delivered 1 day instead chose to use homebase collection which is a 20min drive and I ended up with 3 incorrect items but its too far away for me to go back again so ordered correct items elsewhere.
2024年6月1日
自発的なレビュー
Homebase - Biggleswade からの回答
Hi Ian,
We’re sorry you’ve had a disappointing experience instore. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Outstanding efficiency and cheerful staff!
Absolutely delighted with the speed & efficiency of Homebase's click & collect service!
I've been scouring three counties for the hanging baskets I wanted - with no luck! Looked online, found them in Homebase, ordered and collected in just one day. What a brilliant service! Thanks indeed
2024年5月22日
自発的なレビュー
Ordering easy, item damage process poor.
Ordering easy.
Collection, as quick as expected on a busy Sunday afternoon.
Getting home to find part of item damaged, not great.
Contacted Homebase, no solution available other than return to store, great, 40 mile round trip for a piece of plastic that could be ordered and sent out.
2024年5月19日
自発的なレビュー
Homebase - Biggleswade からの回答
Hi Leon,
We're sorry that the item you collected from store was damaged, we will raise this with the store management teams to ensure all items are checked before handing them to customers.
Kind Regards
Team Homebase
Good value for money
I found a great BBQ at a very good price. It took 10 days to deliver but I am impressed with the quality now it is unpacked and assembled
2024年4月19日
Click and collect stepping stone
Fantastic service got a personal phone call ,very happy would definitely recommend this branch
2024年5月8日
自発的なレビュー
Building materials order all picked and…
Building materials order all picked and ready to collect within 45 mins of placing the order.
Saved me so much time and effort gathering the products and no charge to just click and collect the order. So quick and simple.
2024年5月6日
自発的なレビュー
Very quick and easy to order
Very quick and easy to order and very quick to pick up. Thank you.
2024年4月30日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。