Ordered a kitchen from Homebase and from the first contact with Hannah, she was super friendly, really listened to what we wanted and nothing was too much trouble for her. She was really helpful in su... もっと見る
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I placed a click and collect order to save time looking around in store. Really efficient, order was right there after letting the assistant know my order number. He is always very polite and friendly... もっと見る
If I could give no stars I would. Paid for 2 swimming pools which were supposed to be at Blandford Forum. Travelled 55mins to get there. No pools in stock. The manager was not bothered. 🙄 Travell... もっと見る
On collection, extremely helpful male assistant offered to carry item out to car. He unboxed it when it wouldn't fit on the back seat and collapsed the box down as well. Very personable young man. Not... もっと見る
企業情報
Homebase - Blandford Forum について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Stour Park, Blandford St. Mary, DT11 9LQ, Blandford Forum, Dorset, 英国
- 0345 640 7242
4.2
ほぼ満足
65件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 52％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Very attentive staff member
2024年5月14日
Speedy communication and collection…
Speedy communication and collection once I arrived in store
2024年5月13日
自発的なレビュー
Very helpful & friendly staff
My order was quite bulky but I was offered assistance with getting it to my car. All the staff who I come into contact with at Blandford are always friendly & polite & very very helpful.
2024年5月7日
自発的なレビュー
Piece of cake !!!!
Easy to find what I wanted on line, ordered and paid for piece of cake. Click and collect , easy-peasy, already when I went to collect.
2024年4月30日
自発的なレビュー
Excellent service and staff member who…
Excellent service and staff member who served me was superb.
2024年4月19日
自発的なレビュー
Click'n'Collect at Blandford
Ordered online with Click'n'Collect and received "ready for collection" confirmation shortly thereafter. Bags preloaded onto a trolley for easy collection at Checkouts.
2024年4月14日
自発的なレビュー
We used click and collect
We used click and collect , the store assistant was really helpful and made the collection effortless, treating us as valued customers.
2024年4月11日
自発的なレビュー
The whole process was quick and very…
The whole process was quick and very easy. Perfect, thank you.
2024年4月6日
自発的なレビュー
I called the store about an online…
I called the store about an online order I was about to place and got good advice from Hannah. Ordering was straightforward. Collection was straightforward too, the person was efficient and polite.
2024年3月11日
自発的なレビュー
Straightforward to order via the…
Straightforward to order via the website. Got notified of planned delivery in store in good time.
2024年1月19日
On line order : Laminate flooring
Easy to order on line. Bulk order discount and ready to collect within the hour.
Friendly and helpful staff.
2024年1月21日
自発的なレビュー
Very easy to order and collect.
2024年1月16日
自発的なレビュー
Easy to order on line and collected the…
Easy to order on line and collected the next morning.
Very easy transaction with no hassles.
2024年1月6日
自発的なレビュー
Staff go above and beyond to help you get what you are after!
I placed a click and collect order to save time looking around in store. Really efficient, order was right there after letting the assistant know my order number. He is always very polite and friendly when I visit even double checked through everything and asked if I would like someone to help put it in my car, going above and beyond, could not ask for better service!
2024年1月6日
自発的なレビュー
i disliked the fact I had already…
i disliked the fact I had already ordered this item on click or collect but because I was unable to collect within the 5 days, you took my money, I tried to extend the collect date but was informed it had be returned to store and was forced to reorder and arrange another collection.It was an item that was cheap to buy, so is a minimal amount to wait 3/4 days or a refund. What would you have done if it was hundreds of pounds.
2024年1月2日
自発的なレビュー
Homebase - Blandford Forum からの回答
Hi Christine,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention. In relation to your refund query, we the retailer will refund your card, but due to the banks clearing systems it won't be back in your account for a few days. Unfortunately, this is outside of Homebase's control.
Thanks,
Team Homebase
Homebase - Blandford Forum からの回答
Hi Mark,
We pride ourselves on our customer service so really appreciate your feedback. If there’s anything we could have done to make your experience a 5* one, please fill in the following form (https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb) with “FAO Louise” in the subject line.
Thanks,
Team Homebase
Staff friendly and helpful
2023年12月20日
自発的なレビュー
Homebase - Blandford Forum からの回答
Hi Leigh,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Xmas outdoor inflatables
Everything I ordered was available and confirmed first thing in the morning and all ready for collection. Lovely staff too at Blandford
2023年12月16日
自発的なレビュー
Homebase - Blandford Forum からの回答
Hi BRYAN,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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