I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the pr... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and... もっと見る
Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort... もっと見る
After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't ev... もっと見る
企業が回答しました
企業情報
Homebase
当該企業による記述

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Bodmin Retail Park, Launceston Road, PL31 2AP, Bodmin, Cornwall, 英国
- 0345 640 7856
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 44%に回答しています
通常2週間以内に回答
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Very helpful and friendly staff
Very helpful and friendly staff. Answered all my questions about my purchase.
Extremely efficient service
Extremely efficient service with professional staff thank you
Great store for all DIY needs
Krista
Krista, the assistant I asked for help was extremely polite, friendly and helpful.
From 3rd to 1st choice - very pleased
We were very pleasantly surprised by the professionalism and friendliness displayed by the Homebase staff, particularly, kitchen designer Paul Kelsey. We visited and had quotes from 3 separate kitchen companies. Paul’s genuine enthusiasm for the quality and value of product actually convinced us to go with Homebase when it had been our 3rd choice!
We are very happy with the Whitstable shaker with vanilla noir worktops and even happier with our choice of supplier.
Well done Homebase!
Staff made my visit so easy
Staff made my visit so easy , found Aaron to be especially helpful, and also reminded me the clocks go forward 😀
It was easy to order and had quick…
It was easy to order and had quick delivery and and delivery service was excellent too
Great service . Great bargain occasional chair
Great service when collected from Bodmin branch. Item ready & staff member was very polite.
No one was staffing the collect till
No one was staffing the collect till. So I had to queue with the purchasers to get served making the click and collect a waist of time.

Homebase - Bodmin からの回答
Good service
Excellent Service
Not on display but a very good member of staff called Jenny spent time to check that there many in stock and sorted out our need.
Not happy with my experience
Having asked for - and paid for - a home delivery I eventually found out that my lawn mower had been delivered to the branch when it didn't turn up at my home. So, not only did I then have to pick it up from the branch, I had to struggle in pain to get it out of my car and into my garage. The reason I wanted a home delivery was to avoid making an existing back injury worse (which I did!). I did contact the on-line delivery team regarding this situation (it wasn't the fault of the branch) but their attitude was far from helpful. As it turned out, I might as well have asked for (free!) 'click and collect' - not happy.

Homebase - Bodmin からの回答
Very prompt
Very prompt, helpful and reasonable price. The clothesline I bought is already operational! Really pleased
Jo the team leader maid my experance…
Jo the team leader maid my experance she moved tbe bigest pile of wood to get to the peice we wanted a d was so polite
Very quick click and collect
Very quick click and collect! Friendly staff all good
Great customer service from Mandy
Great customer service from Mandy, polite, helpful and obliging
Very helpful staff
4 Pots of paint with brilliant deals.
Easy ordering,colours i wanted with a good deal to keep the prices low,delivery was quick and well packed.
All round brilliant experience.
The paint ordered was available without…
The paint ordered was available without delay.
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