On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to bu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds... もっと見る
We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that w... もっと見る
企業が回答しました
Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and w... もっと見る
企業情報
Homebase - Bury St. Edmunds について
当該企業による記述
Homebase
当該企業による記述

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St. Edmunds, Suffolk, 英国
- 0345 640 7612
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 52%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Smooth service
Click and collect was easy and straightforward. We arrived at store headed to click and collect checkout, served quickly, order located and taken to my car for me.
Very efficient and extremely pleasant…
Very efficient and extremely pleasant and helpful staff.
Jade served us on the customer service…
Jade served us on the customer service desk and was very kind and helpful! :)
Jade greeted me with a smile
Jade greeted me with a smile. Sorted my refund (had bought too many as a precaution) quickly and efficiently
I was impressed with the speed in which…
I was impressed with the speed in which message came through advising that order was ready to ve picked up.
An all round nice guy!
Nick was excellent during the process of choosing and designing a new kitchen. An all round nice guy with the patience of a saint! Thank you!
I was served by jade and without her…
I was served by jade and without her telling me there was a promotion on what I was buying I would have missed out on saving some money
Found what I was looking for easily and…
Found what I was looking for easily and the staff were very polite
Mail order purchass
On line purchase was very easy and effwctive. Collection support by Jade was spot. Thank you!
Quick accurate and efficient service
Quick accurate and efficient service. Froendly and helpful staff.
Fantastic Service. We chose a patio dining set and sought…
We chose a patio dining set and sought the advice of a member of staff, Jo came to our assistance, this lady could not have done more to help us, if only all shop staff were as helpful, she really went above and beyond for us.
Service not up to usual standard
The woman at customer service was quite rude. She saw I had a purchase as well as getting my collection item and just pointed at the till and said 'over there'. I advised I also had a collection and she was just unpleasant throughout the transaction. The young lad who then served me at the till was lovely and made up for the rudeness at the customer service desk. I'm very pleased with my purchases and have never had this problem before.

Homebase - Bury St. Edmunds からの回答
New kitchen
A big thank you to Nick at Homebase Bury St Edmund’s who was very helpful and polite in designing our new Kuchenmobel kitchen which we are extremely pleased with our re-fit. Also thankyou for recommending Simon the kitchen fitter and James the electrician who both did a fantastic job and we would highly recommend them.
Everyone was helpful ..
The gentleman Paul was so helpful with a very heavy lawnmower that we desperately needed as our old one was broken. The lady at the pay desk Sam I think was also very helpful to us elderly folk..
We will definitely go back to shop here. Mrs J. A. Pike.
The sign in the bury st edmunds store…
The sign in the bury st edmunds store for gravel etc is misleading. The sign says that it can be found in builders. I took this to mean that I had yo go to a builders for sand. I spoke to Jo who was very understanding and showed me where it was.

Homebase - Bury St. Edmunds からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







