On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to bu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bought garden sofa set plus a few other items,discount code worked on smaller items not sofa,manager Rob sorted out hassle free.5 star service,with cherry on top.Would highly recommend Bury st Edmunds... もっと見る
We went to this Homebase and picked garden furniture, the sales man in store said he was waiting on stock. He gave us a recipe and told us to call back next week if we hadn’t heard anything and that w... もっと見る
企業が回答しました
Getting paint mixed by Kerry left me feeling ,I hope my children grow up to react to stress are maturely and politely as she did. Kerry explained she had not used the Dulux mixing machine before and w... もっと見る
企業情報
Homebase - Bury St. Edmunds について
当該企業による記述
Homebase
当該企業による記述

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury St. Edmunds, Suffolk, 英国
- 0345 640 7612
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 53%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Jade is Excellent.
Jade was friendly, respectful, efficient but unhurried when dealing with me.
I was surprised to find 3 things I liked enough to buy for my home, when I only came in for one.
Very good the girl that served me help…
Very good the girl that served me help out by removing the price tags off thank you
I reserved some rolls of turf,on…
I reserved some rolls of turf,on arrival it was all stacked on a trolley for me ready to take.jade was very helpful & cheerful. Very positive experience, also turf was damp and green, all in all great service.
Samantha excells
Samantha was pleasant, helpful and nothing was too much bother for her. A great ambassador for Homebase
Jade radioed Dani so to remove a…
Jade radioed Dani so to remove a security tag so I could look at the item I wanted, Dani was cheerful and helpful with what I wanted and I got exactly what I want great team work, I enjoy going to Homebase as I know the staff are approachable and helpful, keep up the good work..
Janos was extremely helpful with…
Janos was extremely helpful with helping us pick our garden seating. He was very knowledgeable about the products we were looking at. He was not forceful, trying to sell us something and was always on hand to help.
Very quick and smooth
Very quick and smooth. Looked after my things while I shopped for bulb and packed my things in a cart for me and helped confirm the bulbs were suitable for the lamp. Courteous and helpful. Full marks.
Jade was excellent
Jade was excellent, directed me straight to what I needed (magnets) and service with a smile. Superb effort :)
Fantastic customer service from Jade.
Fantastic customer service from Jade.
Returned an unused can of paint. Jade made it a straightforward and simple process. All with smiles and a great, helpful attitude.
Great service
An employee by the name of Jena was extremely helpful helping me to find an item that I was not able to find on my own.
I was in a hurry and she help me find the item in a rapid time. I really appreciate the help.
Nick was helpful throughout the process…
Nick was helpful throughout the process of designing the bathroom and choosing the fittings. He always responded promptly and nothing was too much trouble. Would definitely return based on this experience.
The product was damaged
The product looks good in our garden, however was damaged, one of the slats was missing.
Homebase contacted me and sorted it to my satisfaction
Good service.

Homebase - Bury St. Edmunds からの回答
Faulty garden parasols
On a positive note , The staff who served me very helpful and also helped me carry my heavy purchases out to car. I had purchase one parasol on line , click collect , then decided while in store to buy a second one plus two black bases . Unfortunately on arriving home very disappointed to discover that the two sun parasols are both faulty , missing the cord that is needed to open up the parasol when you turn handle . Will have to return to hopefully exchange . Very disappointed and a 40min round trip required by car ,plus the extra petrol just to return item
Excellent shopping experience.
Excellent shopping experience.
Jade on the till was very welcoming and helpful.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







