Bought laminate flooring 2020 for new kitchen, over £1000 paid. Absolute thin, flimsy rubbish. Most joints show and does not fit together very well. For many, many years I was working in the build... もっと見る
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レビュアーのコメントを見てみましょう
we have had a wonderful experience at Chichester Homebase. Our first meeting was with Janet who helpfully showed us around the kitchen options and arranged a design consultation with Phil. Phil has be... もっと見る
Went into the store with my partner and her nan looking for a good quality Tap and draw handles for her new kitchen. Janet came over to provide assistance in what we were looking for. She was ab... もっと見る
Brilliant! Messaging quick to confirm order then to confirm status for collection. Also, please give big thumbs up to Homebase Chi team - I rang beforehand to check if I could take in my Black Labr... もっと見る
企業情報
Homebase - Chichester について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Discovery Park, Barnfield Drive, PO19 6UX, Chichester, West Sussex, 英国
- 0345 640 7350
4.1
ほぼ満足
163件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Everything went as smoothly as…
Everything went as smoothly as possible. Short wait in a queue, showed by order number and my paint was brought to me in minutes. Great service 👍
2024年2月17日
自発的なレビュー
Top value and service
Originally called into my local Brewers paint store to purchase the Dulux silk only ti find it priced at the exorbitant price of over £50 for 2.5 litre tin. Ordered it online and got 2 tins of the same paint and a small tin of gloss for £48.50. A massive saving and ready to collect as promised
2024年2月17日
自発的なレビュー
Easy to order and good delivery
2024年2月10日
The staff are very very friendly and…
The staff are very very friendly and helpful it's always a pleasure dealing with homebase keep up the good work
2024年2月10日
自発的なレビュー
Store team kept me fully updated as to…
Store team kept me fully updated as to status if my order. Many thanks.
2024年2月5日
自発的なレビュー
Brilliant experience on Sunday
Brilliant! Messaging quick to confirm order then to confirm status for collection.
Also, please give big thumbs up to Homebase Chi team - I rang beforehand to check if I could take in my Black Labrador pup who needs to be trained in various social settings and the response was very positive.
Bear really liked the store - he was a bit too interested near the bird food area but he behaved very well.
10/10
2024年2月4日
自発的なレビュー
Not happy
Lovely helpful staff.
No toilets available
We wanted to buy a bed settee it came in two halves so easy to collect from the shop, just what we wanted. It was priced at £295 they then told us they wanted another £20 for delivery ridiculous!!
We wanted to collect as it wasn't heavy as it splits down into two pieces.faulse pricing as £20 not mentioned on the ticket. Left shop disappointed and needing the loo!!
It really wasn't about the toilets read my review properly
2024年2月4日
自発的なレビュー
Homebase - Chichester からの回答
Hi Gill,
As a retailer that does not offer any food or drink we are not required by law to offer toilet facilities to customers. We do understand that there are exceptions, and they are a nice addition to have whilst shopping with us. If there are certain circumstances or emergencies and the store are without a public toilet, then our colleagues would then allow the customer to use their own facilities but this would be down to the stores discretion. If this isn't possible at the time our store would then direct the customer to the nearest public toilets. We're sorry for any inconvenience.
Kind Regards
Team Homebase
Happy
Helpful friendly staff who helped my blind husband and I thank you for a great service
2024年2月4日
自発的なレビュー
Ease of use and friendly staff
2024年2月4日
自発的なレビュー
Well laid .
Well laid out and lots of room to move around in! Plenty of trolleys and close easy parking!
2024年1月14日
Staff attitude
Placed a click and collect for some items which was easy and hassle free.
Approached a member of staff about the order who had either had a bad day or didn't want to be there.
They couldn't find the order, and had a couldn't care less attitude and was rude when my Son said he could see the items.
They said we would have to wait for someone else and they walked off.
Fortunately a nice member of staff came along and could not have been more helpful, and we got the items.
Shame I would have give 5stars otherwise.
2024年1月17日
自発的なレビュー
Homebase - Chichester からの回答
Hi Magaret,
We’re sorry you’ve had a disappointing experience but are pleased to hear some parts were positive. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Prompt collection service and lovely…
Prompt collection service and lovely staff member
2024年1月13日
自発的なレビュー
Very polite and helpful
Very polite and helped put onto trolly... Asked if I needed any further help.. very friendly staff.
2024年1月7日
自発的なレビュー
The item was ready and the young chap…
The item was ready and the young chap greeted me with a smile and was very polite friendly and courteous ..
2024年1月2日
自発的なレビュー
Very helpful great experience
2023年12月29日
自発的なレビュー
Click and Collect Order
Ordered an item online for 'click and collect' Very easy process and everything went smoothly from order to collection.
2023年12月18日
自発的なレビュー
Homebase - Chichester からの回答
Hi Steve,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Good handy dispenser and perfect for…
Good handy dispenser and perfect for wrapping smaller items. Overall, ease of online ordering and collection of item very easy and convenient for in store collection.
2023年12月6日
Homebase - Chichester からの回答
Hi karen,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
VERY MUCH NOT CUSTOMER SERVICE
Ordered some paint on click & collect- only realised when I got home that they had given me the right colour but Matt emulsion not kitchen & bathroom paint .
20 mile round trip to return it to be treated with indifference at customer services & it will be refunded to your account & go & find what you want - NOT CUSTOMER SERVICE in my opinion- not even a sorry
2023年12月1日
Homebase - Chichester からの回答
Hi Jane,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store management.
Thanks,
Team Homebase
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