We bought a kitchen through Homebase and the whole process from design to delivery was very well handled. We had the loveliest designer (Samyra Ahmed - thank you again!) at the Harrogate branch. She d... もっと見る
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レビュアーのコメントを見てみましょう
I cannot thank Ellie enough at your Harrogate branch for helping us choose our new garden furniture and home furnishings. Ellie also gave us delivery options which really helped us make our decision e... もっと見る
Queued for ten minutes at the till, only for the cashier to say I’m closing the till as I’m knocking off now, the store was very busy with only that till open. Had to queue then at customer service de... もっと見る
企業が回答しました
We bought our kuchen mobel kitchen through homebase with our designer Samyra. Samyra was excellent from beginning to end and knew everything. Her communication between us and Kuchen mobel was brillian... もっと見る
企業情報
Homebase - Harrogate について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Plumpton Park, HG2 7LD, Harrogate, North Yorkshire, 英国
- 0345 640 7450
4.5
優良
101件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 46％に回答しています
通常2週間以内に回答
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この企業を閲覧した人は、以下の企業も閲覧しています。
Efficiency and speed in processing the…
Efficiency and speed in processing the order were appreciated and being kept informed of progress of order was excellent. The staff member who brought out the wheelbarrow was very efficient but a little more customer care would have been welcomed. Nearing my 80s I am thankful to be fit and active and managed to load the barrow into my car. It would have been kind to be asked simply "Can you manage?"
2024年2月19日
自発的なレビュー
So helpful and friendly
So helpful and friendly, thank you so much to the chap who sorted my mum out with the 2x2 book case and squeezing it into my fiat 500 for us! She is so pleased with it, going above and beyond, fantastic customer service ☺️
2024年2月17日
自発的なレビュー
Shocking customer service in store .
Shocking customer service in store .. refused to sell sample and driven to buy at substantially higher cost on line.
Would not use again but forced to do so on this occasion as required an exact replacement 😡
2024年2月14日
Homebase - Harrogate からの回答
Hi Tim,
Thanks for your feedback. We’re sorry for any disappointment caused - We can see your review is related to an online order so we'd be grateful if you could update your review and remove the location from this by selecting 'no specific location'. So we can look into your issues further please could you reach out to us here - (https://help.homebase.co.uk/hc/en-gb/requests/new)
Thanks,
Team Homebase
Great service!!
The collection of my order was dealt with very efficiently by the staff. The order was for 26 boxes of large tiles and the help from your staff to get them to my car was greatly appreciated
2024年1月30日
自発的なレビュー
Very friendly person on the customer…
Very friendly person on the customer service desk
2024年1月20日
自発的なレビュー
It was easy to order and even quicker…
It was easy to order and even quicker to pick up
2024年1月18日
自発的なレビュー
My delivery
I'm very happy with the ordering process at Homebase. The product arrived when they said it would, and I was informed when it had arrived.
2024年1月12日
Excellent customer service
Excellent customer service . Very helpful and pleasant . The box with the armchair was too big to get in the car .
It was unpacked by the person there and additionally protected against the rain .
Thank you !
2024年1月2日
自発的なレビュー
Cannot believe how quick and easy it…
Cannot believe how quick and easy it was such a friendly gentleman that served me too
2023年12月21日
自発的なレビュー
Homebase - Harrogate からの回答
Hi Charlotte,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Great customer service experience
Great experience was served quick and efficiently at the customer service desk. Sorted my problem out with my order very quickly recall his name as Lewis. Lovely lad very passionate and enthusiastic.
2023年12月17日
自発的なレビュー
Homebase - Harrogate からの回答
Hi Wendy,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
My experience was not great but it was…
My experience was not great but it was quick and efficient which is all I needed. My Click and Collect order was ready and available.
2023年12月3日
Fab!
Reserved Christmas sale item online but two other items couldn't be reserved. Spoke to Sam who was really helpful, 4 hours later all items picked up. Staff in store were great as well, made for a great experience. Thanks
2023年12月17日
自発的なレビュー
Homebase - Harrogate からの回答
Hi Chris,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Great service great product for price
Great pick up service at the Harrogate store. Blow up 8ft snowman is great for the price of £30. Family love it. Still going strong after 4 days.
2023年12月13日
Homebase - Harrogate からの回答
Hi Anonymous,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Quick and painless
My click and collect order was ready. The chap kindly carried the 4 wreaths I ordered, to take to family graves, to my car, as I am disabled. Many thanks for going above and beyond.
2023年12月15日
自発的なレビュー
Homebase - Harrogate からの回答
Hi Jo,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Very helpful staff at Harrogate
2023年12月14日
自発的なレビュー
Homebase - Harrogate からの回答
Hi Mr,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Easy and simple to order and…
Easy and simple to order and communication is great, great service all round
2023年12月9日
自発的なレビュー
Homebase - Harrogate からの回答
Hi Sarah,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Great service
Great service - easy to buy online, ready when it said and even carried to the car for me!
2023年12月5日
自発的なレビュー
Homebase - Harrogate からの回答
Hi Customer,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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