On ordering…….. you were called Homebase. I was then told by a family member that Homebase was not there anymore. Apparently you are in another shop this needs attention on your ordering app It is n... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
On ordering…….. you were called Homebase. I was then told by a family member that Homebase was not there anymore. Apparently you are in another shop this needs attention on your ordering app It is n... もっと見る
企業が回答しました
I purchased a humidifier which had couple items missing in the box from the Leicester Putney Rd store . When I went back I spoke to Lily & Sue who were really polite and professional and attended to m... もっと見る
We thoroughly enjoyed working with Jayshri to design our new kitchen. The design was just what we wanted and anything we asked was answered with ease, her knowledge is extensive! From design through t... もっと見る
Friendly helpful staff. Quick click and collect delivery. Prompt accepting back of faulty item, awaiting refund. Faulty item has resulted in more costs (labour) than cost of item (paint). This still n... もっと見る
当該企業による記述
当該企業による記述

37 Putney Road, off Welford Road, LE2 7TF, Leicester, Leicestershire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The lady at the till was very helpful and help me to put the item in my car
Thank you to store manager Richard for his expertise in helping us find the right paint and for his advice on colour combinations. He is such a lovely man and gave us a lot of time and useful advice. Found some great times too for our renovations 🙂
Easy ordering and collection, nice member of staff, good quality product.
Smooth sailing up until collection (confirmation of order, text to say collection was ready). When I got there the wrong size frames had been set aside, after noticing, it took about 10-15 minutes before the right size frames were then brought back. No particular bad experience just seemed to make reserving my frames in advance a tad redundant, I felt lucky that the frames I had ordered were still in stock..! Love my frames though now!

Homebase - Leicester からの回答
Guy at the counter was very polite and helpful. Order was there ready to collect. Very efficient.

Homebase - Leicester からの回答
Jay and Debs on the customer service desk at the Leicester store went out of their way to assist with the purchase of a Christmas tree and provided truly exceptional customer service. They were knowledgeable, polite and friendly. Many thanks to both of you!

Homebase - Leicester からの回答
Quick, efficient service. Goods as ordered. Price ok.
Minor moan: couldn't get the click and collect label off the box without marking the box. Item was a gift (outside light fitting).

Homebase - Leicester からの回答
I brought a display Christmas tree from your Leicester store and the staff had not put the wire with it that changes the light settings. All I asked was had they got the wire but the young man on the phone didn't understand so I went into the store I asked for a manager who when she came was very rude and abrupt in front of other customers. Wouldn't go look or come with me to look just kept repeating bring it back and we will refund. It might have been as simple as the wire was left on the display but refused to look.

Homebase - Leicester からの回答
Bought online as not in stock berry multi coloured outdoor lights.Should have ordered white berry lights ,went back to homebase as these were instock so changed without any hassle.

Homebase - Leicester からの回答
Easy to order,staff lovely and polite,and helpful,would recommend you to everyone.

Homebase - Leicester からの回答
Great service goods were picked very quickly. Really lovely outdoor Christmas lights.

Homebase - Leicester からの回答
Good quality dehumidifier, does exactly what it says. The functionality are very easy to read. Couldn't be more happier with our purchase.

Homebase - Leicester からの回答
Easy to order online. A fair price and a quick collection. Happy with my Christmas lights as well.

Homebase - Leicester からの回答
Did a click and collect order with Homebase Leicester and within minutes was notified that it was ready to collect. On collection staff were polite and quick to fetch my items, no waiting around whatsoever. Very happy with my purchase, good quality at a great price. All in all a great service much appreciated. Thank you.

Homebase - Leicester からの回答
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