Nathan Chilcott was clear in his communication, he sent a quote and plan and design, like he said he would, and it was detailed and clear. Before making the purchase he was happy to answer our questio... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Very poor service in Homebase Cowley Oxford branch. TwicecI ordered some stuff for click and collect, first time they called me its out of stock, ( it wasnt, I was in store and made online order wit... もっと見る
企業が回答しました
I would really like to say how much help , good advise, and experience we received from Nathan Chilcott at Homebase in Oxford. The kitchen he designed for us was exactly what we needed and went abo... もっと見る
Ordered 17 packs of flooring, staff member put in my car. Then had 3 packs to return today, same staff member took packs for my car, another member processed my credit in no time. Excellent service.
企業情報
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Horspath Driftway, Cowley, OX3 7JN, Oxford, Oxfordshire, 英国
- 0345 640 7091
4.3
優良
92件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
didn't have any peanuts for feeding the…
didn't have any peanuts for feeding the birds
2023年12月30日
自発的なレビュー
Homebase - Oxford からの回答
Hi,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
I purchased a black 80l dustbin
I purchased a black 80l dustbin. I had to get it from a shelf outside. The bin ha alot of rain water inside which came all over me. I was soaking wet, after the checkout I had to go home and change.
2023年12月24日
自発的なレビュー
Homebase - Oxford からの回答
Hi Peter,
Thank you for your review, we're sorry that you got wet whilst purchasing an item from us.
Team Homebase
Homebase - Oxford からの回答
Hi alan,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Rusty incinerator…
Click and collect worked very well but the galvanized incinerator was rusty in places and the screws so rusty they were unusable. It had obviously been left outside in the store for a considerable time.
2023年12月19日
自発的なレビュー
Homebase - Oxford からの回答
Hi Christine,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Lovely & great quality Christmas lights.
I purchased a lovely Christmas lights set, reindeer and sleigh, at Homebase recently. Due to limited stock it couldn't be delivered, it could only be Click & Collect. I ordered & paid for the set online. The order was ready shortly, I was notified via sms and email about it. I went to the store and collected the lights. While in the shop, I bought a nice & funny money box for one of grandsons. Overall, it was a shopping great experience. And my husband and I love the deer! We created a great outdoor Christmas scene! As we loved the reindeer very much, we also bought gift boxes lights from the same range to add to our collection and the Christmas scene.
2023年12月6日
Homebase - Oxford からの回答
Hi Satisfied,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
When my partner rushed in to pick up…
When my partner rushed in to pick up our already ordered and paid-for Click and Collect Roller Blinds product, one of the three blinds ready to be collected was actually the wrong shade of white, but being tired at the end of a working day my partner didn't notice so the next day he had to return the blind to the store and was even asked by the assistant to go and find the correct shade himself with which to replace the wrong one!
2023年12月6日
Homebase - Oxford からの回答
Hi A,
Thanks for your feedback. We’re sorry for any disappointment your recent click and collect experience has caused to you! We have shared this with the instore management team.
Thanks,
Team Homebase
Homebase - Oxford からの回答
Hi DJ,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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