After 16 emails with Homebase regarding a refund for incorrect flooring, I am still waiting for my money back. Each time I contact them, I’m told it will be resolved within 48 hours, but weeks have pa... もっと見る
所在地
所在地を変更Unit A, Elgar Retail Park, Blackpole Road, WR3 8HP Worcester, Worcestershire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Recently went to homebase to purchase some of the midnight aurelian tiles, unfortunately homebase don't keep much stock at stores. Fortunately for me Kathy from the stroud/worcester stores went out of... もっと見る
I was struggling to find what I needed. I asked a member of staff for help and Paisley went above and beyond. She showed me what I was looking for , offered helpful advice and even gave alternative i... もっと見る
Exceptionally best service ever from "Teri" she went above and beyond her job role. I purchased garden furniture in the heaviest large box. Teri being a very slim built, moderately aged lady, managed... もっと見る
企業情報
Homebase - Worcester について
当該企業による記述
Homebase
当該企業による記述

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Unit A, Elgar Retail Park, Blackpole Road, WR3 8HP, Worcester, Worcestershire, 英国
- 0345 640 7352
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 43%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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new bathroom
I wanted a new bathroom - not really sure what I wanted of what was a available. Katie in the Bath store department was great and helped to specify a great bathroom at a good price. It was just so easy!
Just had a new kitchen fitted via…Country Living Homebase
Just had a new kitchen fitted via Homebase and the reason I decided on the company Country Kitchens was that Katie and Michelle of Blackpole Worcester helped us with our decision they went above and beyond and for this I want to say a HUGE THANKYOU to them.We were also delighted with the fitting and they did as we asked and have to say we are enjoying our new kitchen
Regards Mr and Mrs S Gunter
Excellent service from Ellie
From what little time iv actually spent…
From what little time iv actually spent going into the homebase, and looking around it. Everyone is really nice, and they are so willing to help. Everyone is extremely friendly and they wont tell you "no do it yourself" they also seem to be friendly with each other, that brings on a happy and caring enviroment
Click and Collect yourself
Ordered four bags of compost at 9am. Arrived at 12 to pick them up and was told that they couldn’t find the 40 bag stock. After a wait I decided to collect them myself from the garden area. Found them straight away. The manager was very helpful when he realised what had happened

Homebase - Worcester からの回答
Amazing shop
Amazing shop always full of wonderful products, been helped my Chloe a few times while visiting always a lovely girl always happy to help would definitely recommend thank you
5 stars
Really helpful friendly staff and the stock was beautifully organised so everything was easy to find
Extremely helpful helpdesk ladyI needed information/help with buying a…
I needed information/help with buying a garden table and chairs and, despite the fact that there were few other staff available, the lady at the Helpdesk couldn't have been more helpful to me. I happily bought the item and the lady the then helped me to load the table and chairs into my car.
This is the second such experience I have had at Worcester Homebase and I shall certainly be more than happy to continue to shop the. Many thanks to the very kind lady.
Excellent service
Kate Griffiths from the kitchen and bathroom team could not have been more helpful.She gave a very quick service for the design and layout,and checked the order when it arrived.
I would recommend this service.
Excellent quick service
Small compact lawn mower
Small compact lawn mower. Just right for me not to hard to push around. Not good if u have a big garden though.
Brought a bathroom from Homebase…
Brought a bathroom from Homebase Worcester awful after sales experience from them, they care more about profit than correcting or helping a customer recify the issue.
If you care about after sales service in case something is not right don’t buy from Homebase absolutely shocking, Katy from Worcester cared more about her sales and commission than to help you.

Homebase - Worcester からの回答
Great store!!
Went in for a new lawnmower and the store was lovely, clean and tidy and I was helped out by the staff to help choose the best option for me
Helpful staff.
Helpful staff.
Internet was easy to understand, and was able to order first time instead of having to do it several times, as I normally do.
And able to order the correct amount we needed buy their calculations.
Taking payment from our account when you didn't have the stock and not returning our money immediately.
We ordered 2 tins of masonry paint from Homebase, stating they were in stock. We paid and drove 10 miles to collect from Blackpole. On arriving to collect them we were told you had none in stock. We were also told that you would not refund our money for at least 3 days which we are not happy about. Your company took our payment for goods that you didn't have and we made a 20mile+ round trip to collect. We shall be making a complaint and will not be using your online ordering system again.

Homebase - Worcester からの回答
Goods ready collect on a trolley
Good service & delivery on schedule!
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