Bought a pizza oven for my husband’s 40th birthday. It arrived damaged so fire mountain replaced a part. When we came to use it, it was damaged inside. Asked for a replacement part, the wrong part... もっと見る
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Awesome Service from Fire Mountain! I bought their largest BBQ. Some of the parts were damaged but they arganised a replacement shipment real quick. The BBQ works an absolute charm!!.
Delighted with purchases, colour slightly paler but absolutely fine. Only criticism with toaster, but not taking away from product flex/cable could do with being 2 ins longer, had to rearrange things... もっと見る
企業が回答しました
Called Vitinni customer services. Can't supply manual for GL 862 A air fryer! Not available on their website too. Asked to speak to technical department...advised not possible. Now they want v... もっと見る
企業が回答しました
企業情報
当該企業による記述
Welcome to Homewares Direct, where we believe that your home should be a reflection of your unique style and personality. Established with a passion for enhancing living spaces, we curate a diverse collection of high-quality homewares to inspire and elevate your home. Homewares Direct is more than a retailer; we are your destination for a seamless blend of quality, style, and functionality across every corner of your home. Whether you are igniting the barbecue, experimenting in the kitchen, or lounging in your garden sanctuary, our curated selection of Fire Mountain, Vitinni, and Alfresia products brings you the best in homeware innovation. As we continue our commitment to offering the best in homewares, we are excited to also showcase Minky Homecare products, ensuring that your home not only looks its best but is also maintained with the utmost ease.
連絡先
Vale Mill (Rochdale) Ltd, OL16 1TA, Rochdale, 英国
- 03300020787
- support@homewares.direct
- www.homewares.direct
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Homewares Direct からの回答
Mammoth build
I have today opened and built my barbecue and what a build it was.iam a motor mechanic so have tools skills etc I was expecting to put a few parts on ie legs wheels etc but you have to build the entire frame & hood from component parts nuts bolts and screws I would think the average man in the street would struggle to build this unit also parts arrived bent/twisted as packaging was not the best but when it was built up it is very impressive barbecue for the price.

Homewares Direct からの回答
Delighted with purchases
Delighted with purchases, colour slightly paler but absolutely fine. Only criticism with toaster, but not taking away from product flex/cable could do with being 2 ins longer, had to rearrange things in small kitchen. (Bit of a task) but toasts perfectly and evenly, I can now enjoy thick toast and crumpets once again, without using grill. Kettle boils quickly, keeps hot if you wish, not as loud as its predecessor.

Homewares Direct からの回答
Great grill, and easy to get spare parts
Bought a Fire Mountain gas grill couple years ago. Going well so far, although the "flame tames" had rusted away this winter. However, I was able to easily buy spares from them, and it was quick and painless to sort. I think the only thing that could've improved the spare parts is if they were available on a web shop!

Homewares Direct からの回答

Homewares Direct からの回答
Delivered quickly
Delivered quickly, a little tricky to assemble, definitely requires 2 people in places. It would have been nice if a regulator was included. Had to use my old one, but if first bbq, would have had to buy separately. Tried it out and works a charm. This us my second fire mountain bbq as I do think they are excellent and reliable products. Bought the pizza oven attachment as well, looking forward to trying it out

Homewares Direct からの回答
Very good customer service
Very good customer service. I bought one of their mixer from Amazon. Product was good but I had some problems with it after a few months. I get in touch with them directly instead of Amazon. They were very helpful and sort the problem quickly. Good to deal with responsible companies who still cares about their customers after sale.

Homewares Direct からの回答

Homewares Direct からの回答
Dual drawer airfryer
With the energy crisis I bought an air fryer with 2 drawers. It has been a great buy. It cooks joints in less time than the oven. Also potatoes, chips, steaks, bacon, sausages. I’m still experimenting with other thing

Homewares Direct からの回答
Great product, great service
Ordered the pan set which are straight on one side so they can be stored on their side. Product is great, and is of high quality. Easy to order, delivery was efficient, couldn't ask for any more!

Homewares Direct からの回答
Easy to order and easy to use
Easy to order and easy to use! The rice cooker is a life saver and looks fab in my kitchen too. Would purchase again from Vitinni!

Homewares Direct からの回答
Air Fryer great product
I have a Vitinni air fryer which has completely changed my life for the better. Food cooked rapidly & to perfection too. Another plus: it is very economical to run. Easy to clean & an overall great product. Fast & efficient service from Vitinni. Would highly recommend.

Homewares Direct からの回答
Love!
Can always trust Vitinni to provide premium products at an affordable price! I've had both pans and electricals from Vitinni including an air fryer, kettle, toaster and stand mixer. Extremely fast delivery and amazing quality, I couldn't live without my air fryer now :) thank you Vitinni!

Homewares Direct からの回答
The Vitinni Air Fryer & Coffee Machine
I have the Vitinni air fryer and it is absolutely brilliant. It cooks everything to perfection and is so easy to use and so easy to clean and store. I also have the Vitinni coffee machine and it has a really cool slim line design and looks so cool in my kitchen as well as making the best coffee

Homewares Direct からの回答
Really helpful customer service team
Really helpful customer service team who answered all my questions quickly. Ended up placing an order and got the delivery just a few days later! Super happy with my new blender, I've used it a few times so far and it's fab.

Homewares Direct からの回答
Great air fryer
Bought a dual basket air fryer and I’m very impressed! Quick delivery and great customer service. Would recommend

Homewares Direct からの回答
My airfryer is amazing I ordered the…
My airfryer is amazing I ordered the airfryer from Minky great customer service. It ia easy to use and i managed to cook mist of the Christmas dinner in it saving quite abut of time and electric.
I have advocated this airfryer to friends and family.

Homewares Direct からの回答
Brought a dual basket air fryer from…
Brought a dual basket air fryer from this company. Absolutely amazing! Delivery was super quick. The air fryer is so good and I recommend to anyone to buy it. Customer Services was brilliant! Obsessed!

Homewares Direct からの回答
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