Sidney Hooper & Co レビュヌ 

111
•
TrustScore 5段階評䟡の4

3.8

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Initial contact was via email on 10/07/26. it gave option of connecting to their virtual assistant through which I selected an appointment date. I chose the first one on Wednesday 15th morning. Ma... もっず芋る

5぀星のうち1の評䟡

Terrible service, guy came out and inspected my car after it had been badly repaired and on looking round he agreed that the headlight fitted was the wrong one and that the paint job on the bumper was... もっず芋る

5぀星のうち5の評䟡

Very happy with service and outcome. Engineer from Hoopers, appointed by my insurers, arrived as arranged and examined the screen. He was very courteous and took time to listen to my concerns. advisin... もっず芋る

5぀星のうち5の評䟡

Dennis came to my house a couple days ago, explained what he was doing and why, and got the job done, quickly and professionally Dennis was a nice guy and the company can now see this No issues wit... もっず芋る

䌁業情報

  1. 損害査定人

圓該䌁業による蚘述

Sidney H Hooper & Co Ltd - The UK's leading claims and technical support services provider. Call today 0151 289 9988.


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3.8

ほが満足

TrustScore 5段階評䟡の4

111件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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3.8

すべおのレビュヌ

(111)

過去12か月のレビュヌ数: 65ä»¶

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5぀星のうち1の評䟡

Cowboys and scammers. NOT AT ALL "independent".

Cowboys and scammers. NOT AT ALL "independent".

This company are just actors for the insurers, driving down the value of cars to ensure that scummy insurance companies always win and don't pay out their fair share. What's worse is that the "engineer" who came to check mine was so underhand and snide, pretending to be impartial and asking questions, thinly veiled attempts to undermine my (non-fault) claim after their clients lorry inexplicably smashed into my car for no reason. He also fed me a load of jargon rubbish trying to convince me that my car was worthless now and I'd have to accept £300. Lol. Absolutely disgraceful. Shame on you for being puppets for these big insurance firms. I'd hate to do your job - no morals or justice, just conning people for a big corporate. Well done!

2026幎2月4日
自発的なレビュヌ
5぀星のうち5の評䟡

Excellent Service & Professional Inspection

I had my vehicle inspected by Sidney H Hooper & Co after a rear-end incident, and I’m genuinely impressed with the service. The engineer who attended was very supportive, professional, and took the time to inspect the car thoroughly — even checking areas beyond the basic requirement.
The whole process felt smooth and well-handled, and the engineer’s polite behaviour and clear communication made a stressful situation much easier. I truly appreciate the effort and professionalism shown throughout.
Highly recommended — thank you for the great service!

2026幎2月12日
自発的なレビュヌ
5぀星のうち1の評䟡

2 month of stupidity

The specialist came twice to check my car. What he said was the car is fine and will be fully repaired and paid for. And they end up saying my car was written off after 2 and half month of back and forth. They are useless. And I never recommend them. The specialist took 2 weeks or more just to send the report to hooper. So disappointing!

2025幎11月13日
自発的なレビュヌ
Sidney Hooper & Co ロゎ

Sidney Hooper & Co からの回答

Thank you for taking the time to leave a review.

We understand that claim outcomes can be frustrating, particularly where our independent findings do not align with a customer’s expectations. Our role, however, is to provide objective, evidence-based engineering opinions based on the information available to us at the time of inspection, together with any supporting documentation and subsequent post inspection enquiries.

In this case, our conclusions were reached following a detailed assessment of the vehicle and a review of the relevant circumstances. As an independent engineering company, we are unable to influence claim decisions and must report our findings impartially, even where those findings may be unfavourable to a particular party.

We stand by the professionalism and integrity of our work and remain available to insurers and stakeholders should any further factual information come to light.

5぀星のうち5の評䟡

Very good assessment.

It only took one phone call to arrange an appointment for the independent assessor to attend and there was a wait of a week. I was given an afternoon slot between 12 and 4. I was sent confirmation of the appointment.
On the day, I hadn't heard anything and called to make sure they were coming. The assessor, Steve, called me half an hour before he arrived.
I have to say that he was very knowledgeable and efficient. He was able to reassure me that, although the car was uneconomical to repair, it wasn't a Cat S.
I would recommend Hoopers very highly.

2026幎1月26日
自発的なレビュヌ
5぀星のうち5の評䟡

I was going to give 4 stars

I was going to give 4 stars, as a time slot between 8am -4pm is pretty hard to work with when you are doing driving lessons.However after explaining my situation Nigel the engineerAssesor gave me an hours notice by phone and Turned up nice and early so i was able to still go about my work after that .He was very professional,polite ,informative and helpful.Hence the 5 stars!

2026幎1月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Avoid these useless assessors

The assessor that came must have been blind or just plain stupid, is blind with not seeing the damage on my car, lots of damage and the assessor only seen a scuff on the bumper and the broken grill, I'm also not sure how they assessed my car without putting it on a lift,
They must be getting paid extra off esure to say theres no damage when there clearly is

2025幎10月31日
自発的なレビュヌ
5぀星のうち2の評䟡

Very slow service

Took Hoopers 3months to finally authorise repairs to motor home following mice damage. Repairer had difficulty getting same person to respond and insurance company appeared to have same difficulty. Appeared Hoopers wanted payment for 2nd visit and finally settled for video and phone call. Could and shoujj on d have been authorised much sooner, resulting in us having no motor home for a long time.

2025幎11月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Waste of time

Waste of time! Took 2 weeks to come out and inspect my vehicle, took a few pictures and without fully inspecting my vehicle wrote it off. My advice is get a second opinion definitely!

2025幎10月13日
自発的なレビュヌ

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