Excellent service…I have not received service as good for many years! Friendly and great to be able to support a local business…thank you Kim and the team 😊
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Customer service. Maddie was brilliant. Gave me all the information I asked for, good communication and very helpful! She even helped with the delay in my delivery even though she had finished wor... もっと見る
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From first ordering to delivery this was a perfect transaction. The mats are well priced, and although on back order, as they and the fixing pins were out of stock, they were available when advised, o... もっと見る
企業が回答しました
Ordered two wall mats for our horse box to repair the damaged panels. The panels were very reasonably priced, were delivered within a couple of days by reliable company and were as advertised. The del... もっと見る
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企業情報
当該企業による記述
Horsemat Ltd are suppliers and installers of quality stable mats - equestrian matting, matting for horse walkers, grass mats, matting for horse boxes & trailers and paddocks. We also, supply and install many products for kennels, gyms, sports areas, driveways, gateways, car parks, there aren't many scenarios we haven't come across in 20 years! As a small family company, we really pride ourselves on our personal customer service, we set our standards bar at Charles Kingsley's quote "Do as you would be done by" . We believe customer service is in decline and would like you to experience the standard that we would hope for ourselves. We genuinely care about our customers, their requirements and seeing your enquiry all the way through from your vaguest thoughts to the delivery or installation of your mats. Your satisfaction is our motivation, we will never unnecessarily sell you a product that you don't need. We never say that things don't go wrong, but if they do we will do everything in our power to put it right, quickly and efficiently for you. If you need a mat for it Horsemat has you covered with not only great products but fantastic service! We invite everyone to review us, and are enormously proud of and appreciate our Trustpilot reviews.
連絡先
The Old Stables, Goldingham, CO10 7ER, Sudbury, 英国
- 01787 886929
- sales@horsemat.co.uk
- www.horsematshop.co.uk
5.0
優良
948件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service and very informative…
Fantastic service and very informative - lots of choices and advice
2025年3月6日
Horsemat ltd からの回答
Thank you for taking the time to leave us a lovely review. We were delighted to be able to help you again and look forward to seeing you soon.
Excellent service at decent price
Service was excellent from first contact to delivery. Good heavy mats as described and at a competitive price. Arrived when promised with helpful driver.
2025年2月20日
Horsemat ltd からの回答
Thank you for taking the time to leave us such a great review. We are delighted that our service ethos was carried through right to your delivery!
Unbeatable, I wouldn't go anywhere else…
Just bought another 26 mats from this super company.
Highly efficient, lovely to deal with, excellent delivery, and competitive prices. Unbeatable and I wouldn't go anywhere else.
2025年2月20日
Horsemat ltd からの回答
Thank you Holly for leaving us a lovely review. We were so pleased to be able to help you again. You know where we are when you need us next time!...We look forward to helping you again.
Really helpful knowledgeable team
Really helpful knowledgeable team. Prompt service and delivery!
2025年2月18日
Horsemat ltd からの回答
Thank you for leaving us a great review and for the lovely compliment. We were delighted to be able to help you with the products for your ramp.
Excellent communications
Excellent communications, helped with every query, super pleasant to deal with, highly recommend
2025年2月5日
Horsemat ltd からの回答
Thank you for taking the time to leave us a great review. We were delighted to be able to help you with your trailer mat.
Super efficient quick service and…
Super efficient quick service and always delivered on time. Highly recommend.
2025年2月10日
Horsemat ltd からの回答
Thank you for taking the time to leave us a lovely review. We were delighted to be able to help you again. For us, recommendations are a true affirmation we are achieving our goals! Thank you!
Horsemat ltd からの回答
Thank you for taking the time to leave us a lovely review. It was our pleasure to be able to help you again and so good to hear that our carriers work as we would hope!
Brilliant products and very helpful staff
Easy to use website, good quality product and extremely helpful staff. Would definitely use them again and recommend to anyone needing equine supplies.
2025年1月31日
Horsemat ltd からの回答
Thank you so much for taking the time to leave us a great review Lesley. We are so pleased you are happy with your mats and were delighted to be able to help you.
Friendly veey helpful service!
2025年1月31日
Horsemat ltd からの回答
Thank you for leaving us a lovely review Christine, we were delighted to be able to help you again and Harry the Cat, appreciated your cuddles!
Horsemat ltd からの回答
Thank you for taking the time to leave us a great review. We were delighted to be able to help you again.
Great Business to work with
Great Business to work with, good choice of products and superb customer service.
2025年1月8日
Horsemat ltd からの回答
Thank you so much for taking the time to leave us a great review! It was our pleasure to be able to help you with your trailer products.
Good quality and value for money
Great service, good quality product and good value. Excellent advice and communication.
Thanks Horsemat team
2024年12月10日
Horsemat ltd からの回答
Thank you so much Neil for taking the time to leave us a great review. We were delighted to help you establish the right product for your stables and guide you with the installation!
Very easy to order from this company
Very easy to order from this company, and they were very helpful. The stable mats were of excellent quality.
2024年12月9日
Horsemat ltd からの回答
Thank you for taking the time to leave us such a great review. We were so pleased to be able to help you and are delighted you are happy with the quality of our mats.
Horsemat ltd からの回答
Thank you so much for taking the time to leave us a great review. We are thrilled that you are happy with the quality of your mats and your delivery went smoothly.
Friendly and helpful on the phone
Friendly and helpful on the phone. Did everything as agreed for easy delivery. Rate them highly
2024年12月12日
Horsemat ltd からの回答
We really appreciate you taking the time to leave us a lovely review. We were so happy to help you and delighted everything went smoothly with your delivery.
Horsemat ltd からの回答
Thank you so much for taking the time to leave us a great review. We were delighted to be able to help you and we hope the mats will help you through the winter!
This is the 3rd time i gave purchased…
This is the 3rd time i gave purchased from here. Quick delivery, driver was very helpful. Product as described. Cheaper than anywhere else. Easy transaction. Can't fault them. Would highly recommend.
2024年12月5日
Horsemat ltd からの回答
Thank you Deborah for taking the time to leave us a great review. We were delighted to be able to help you again.
Sophie and Tom great customer service
Sophie and Tom were a great help throughout the process of buying the rubber flooring for my daughter stable as an early Christmas present. Offering practical advice throughout.
The rubber mats good quality and great value for money.
If I need anymore I know where I’d go.
Thanks for the fabulous service
2024年11月22日
Horsemat ltd からの回答
Thank you so much Debbie for taking the time to leave us such a lovely review. We strive so hard to provide the best advice and customer service we can and Soph and Tom were delighted to be able to help you. The pre-cut dovetailed mats are a practical but really thoughtful present, that we are sure your daughter will appreciate for years to come!
Great service great product
2024年11月19日
Horsemat ltd からの回答
Thank you so much for leaving us a great review. We are so pleased you are happy with us and your wall products!
I expected these mats to be good but…
I expected these mats to be good but they exceeded good and are excellent. They were delivered on time and were insitu in no time at all. I used molegrips to move them into place and their weight slides easily with minimum effort.
I wish that they were less expensive but this is a reasonably priced product that is in no sense cheap.
2024年11月19日
Horsemat ltd からの回答
Thank you for taking the time to leave us a great review Geoffrey. We really appreciate your feedback - over 23 years we have done such extensive research into our products and are not prepared to compromise on the quality and like to think we offer the best quality we can for the price. Through experience it is the simplest way!
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