U was helped find my parcel as one part went missing through the del company The item was well packed but I did not use the item as my husband passed away sadly Hot bin had the item back but sad... もっと見る
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Ordering and delivery were super quick and easy. I still haven’t managed to get the bin to heat up, although I’ve started it up from scratch twice now. I thought I’d followed all the instructions. It’... もっと見る
Easy to order, kept updated regarding delivery. Light and easy to manoeuvre and clear instructions. It took just 10 days to really heat up and I've been topping up as the level falls. I'm looking forw... もっと見る
企業が回答しました
Excellent product that was received really well. It hasn't got to a really high temperature but has reached 20 Degrees. Hoping it will get higher.
企業が回答しました
企業情報
当該企業による記述
HOTBIN is passionate about composting and getting more people to do it! With the HOTBIN range of hot composters more types of waste can be recycled more quickly into rich, peat-free compost. Reaching 40-60c, HOTBIN uses hot composting methods to help to recycle more types of home and garden waste into compost and reduce the amount of waste sent to landfill. No turning or tumbling required. Designed and made in the UK.
HOTBIN Brand Promise
当該企業による記述
- We're committed to support you
- At HOTBIN, our promise is simple: if you have enough waste, there is no reason you cannot successfully hot compost with HOTBIN. We’re not just selling you a bin, we’re here to help you turn food and garden waste into rich, usable compost, confidently and consistently. Our dedicated customer support line is available 5 days a week, ready to guide you through every stage, from first setup and getting the temperature up, to troubleshooting and fine-tuning your routine. Whether you’re a complete beginner or an experienced composter, we’ll support you with clear, practical advice until you are satisfied you are up and running. If you ever feel stuck, unsure, or just want reassurance that you’re on the right track, please call our free phone number 0808 168 8499. With HOTBIN, you’re not on your own we’re here to help.
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4.5
優良
746件のレビュー
ネガティブなレビューの 100％に回答しています
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This is a solid and well-built unit
This is a solid and well-built unit, especially considering the material it’s made from. It arrived quickly and was securely packaged.
It’s more labour-intensive than a traditional cold compost bin. It requires you to chop materials into small pieces before adding them, which can be time-consuming. I’ve also found it quite difficult to get the unit to reach the recommended temperature, which has been a bit frustrating.
That said, I’m hopeful that it will become easier to use and more effective over time as I get more familiar with the process.
2026年3月23日
Hot bin service
U was helped find my parcel as one part went missing through the del company
The item was well packed but I did not use the item as my husband passed away sadly
Hot bin had the item back but sadly I list £50 on it for returning the item this was a charge for collection which was al lot for me at the sad time but I would not of been able to use
2025年11月17日
HOTBIN Composting からの回答
We're so sorry to hear about your husband’s passing, thank you for sharing that, and please accept our sincere condolences.
I’m glad our team was able to help track down the missing part and that everything arrived well packed, but I completely understand why you weren’t able to use it.
Great customer service. Too soon to tell if it makes compost.
Ordering and delivery were super quick and easy. I still haven’t managed to get the bin to heat up, although I’ve started it up from scratch twice now. I thought I’d followed all the instructions. It’s an attractive piece of garden furniture, does not attract flies, and so can be placed nearer the house than my other compost bins. It’s too soon to say how effective it will be. (It might be quite hard work.)
2026年3月30日
Easy to order
Easy to order. Easy to get going. Looks neat and tidy. Very effective at making compost.
2026年3月31日
HOTBIN Composting からの回答
Music to our ears. Easy start, smart look, and efficient, what more could you want from a compost bin. Happy HOTBIN-ing!
Superb gift
Excellent product that was received really well. It hasn't got to a really high temperature but has reached 20 Degrees.
Hoping it will get higher.
2026年3月24日
HOTBIN Composting からの回答
Thanks for the lovely review, HOTBIN does make a great gift idea! 🎁
20°C is a good start while things are it’s bedding in. You'll typically see 40°C once the bin is half full and you check the temp with the internal heap thermometer. Just keep adding waste, a little bit of grass goes a long way to boost the temperature. Keep adding a mix (a bit of “dry browns” like shredded paper/cardboard with the wetter waste), you should see the temperature climb further. If you’d like some more quick tips, hit the website Support>Get Composting pages or just give us a shout on our free phone number. Happy hot composting!
Order arrived as expected and on time.
2026年3月31日
HOTBIN Composting からの回答
Thank you for your review. We’re glad to hear your order arrived on time and just as expected.
Happy HOTBIN Composting
The HOTBIN Team
Quick response to my order
2026年3月23日
HOTBIN Composting からの回答
Thanks for the feedback! Great to hear your order was processed so quickly.
Happy HOTBIN Composting
HOTBIN Team
HOTBIN Composting からの回答
Thanks for the great review. We’re so glad you’re pleased.
Happy HOTBIN Composing
HOTBIN Team
Arrived quickly
Arrived quickly, looks good, but a bit more complicated than it seems from the website, and mine still hasn't got hot enough after around 4 weeks and 2 go's at boosting it. Also, I may have to stress and get nerdy over filling it!
2026年3月30日
HOTBIN Composting からの回答
Thank you for your feedback.
We’re glad to hear your HOTBIN arrived quickly and that you’re happy with how it looks. How quickly the HOTBIN heats up will depend on the amount of waste you have available to add to the HOTBIN. It needs to be at least half full before you start to see temperatures in the hot composting zone.
Our team is always happy to help you troubleshoot and get things running as they should.
Freephone 0808 168 8499
Email help@hotbincomposting.com
The HOTBIN Team
So easy to set my hotbin up when it…
So easy to set my hotbin up when it arrived. All of the supporting instructions were clear and easy to follow. I was shocked how quickly it heated up, just 3-4 days to reach ideal temperature.
2026年4月20日
HOTBIN Composting からの回答
Thanks for the great feedback!
We're glad setup was easy and that your HOTBIN heated up so quickly.
Enjoy your HOTBIN Composting journey.
HOTBIN Team
Not able to respond
2026年3月9日
HOTBIN Composting からの回答
Thank you for your review.
Our customer support team are happy to help if you have any concerns.
Happy HOTBIN Composting.
The HOTBIN Team
Read the instructions carefully before you buy.
We found the bin quite tricky to assemble and are disappointed that the lid doesn’t simply flip up like the smaller versions shown on the website. When we fitted the lid it took both of us to get it off again - not practical in frequent use. So we have decided not to push the lid fully shut to make it easier to use.
I feel the design needs some improvements.
2026年4月18日
自発的なレビュー
HOTBIN Composting からの回答
Thank you for taking the time to share your experience, we are genuinely sorry to hear how disappointed you’ve felt. This is far from the experience we want anyone to have with a HOTBIN, especially when you were excited to get started with composting.
We appreciate your feedback about the assembly and the lid. The HOTBIN Mega is self-assembly which we do advertise on our website and is designed to seal tightly to retain heat. Although it should take a little force to fit together it should not be impossible – We see you placed your order with Marshalls have you spoken to them regarding your concerns or to our customer support team who can help with assessing if any adjustments can be made to your HOTBIN to make the process easier.
Regarding emptying the compost, the HOTBIN Mega is designed to work like a traditional batch composter but with the benefit that the waste is completely contained and so the heat is increased allowing you to compost faster- but this does mean to remover the waste you either have to dismantle or you can dig out from the top to remove the compost.
We thank you for your feedback and will pass this onto our design team for them to look at any potential future modifications to the HOTBIN Mega.
If you have any questions or need support in the meantime, our team is always here to help.
Freephone 0808 168 8499
Email help@hotbincomposting.com
The HOTBIN Team
Replacing the hotbin composter valve
Wow, what can I say? The service was brilliant from the polite lady on the phone to the quick delivery of the valve. I highly recommend hotbin composter company... Thanks for regaining my faith in Customer Service!!
2026年3月26日
HOTBIN Composting からの回答
Thank you so much for your wonderful review. We’re delighted to hear that our team made a great impression and that your order arrived quickly.
We’re thrilled to have restored your confidence in customer service, and we really appreciate your recommendation.
Happy HOTBIN Composting
The HOTBIN Team
Easy to order
Easy to order, kept updated regarding delivery. Light and easy to manoeuvre and clear instructions. It took just 10 days to really heat up and I've been topping up as the level falls. I'm looking forward to accessing compost soon!
2026年3月27日
HOTBIN Composting からの回答
Thank you for your feedback. It's great to hear you've had a positive start.
Feeding the HOTBIN every 2-3 days should help to maintain the temperature in the hot composting zone.
Just to note that the first batch of compost you produce will be the roughest bath of compost as there was no initial het in the HOTBIN, but as you continue the process you will find the quality of the compost produced will increase.
The HOTBIN Team
Good product
Quick delivery. Easy to assemble. Excellent instructions and accessories.
Much longer for internal temperature to rise than expected.
2026年4月13日
HOTBIN Composting からの回答
Thank you for your review. We’re glad to hear the delivery was quick and that you found the assembly, instructions, and accessories easy to work with.
We appreciate your feedback regarding the internal temperature rise taking longer than expected. The internal temperature can take time to rise depending on how much waste you are adding to the HOTBIN. It does need to be al least half full and this can take time to build up depending on how much waste you have available.
Happy HOTBIN Composting.
The HOTBIN Team
HOTBIN Composting からの回答
Thanks for your review! Great to hear everything arrived on time, undamaged, and hassle-free. Do let us know if you do have any problems, the team are always happy to help!
HOTBIN Composting からの回答
Thanks for the lovely review, we’ll take “amazing” any day! Happy hot composting, and shout if you ever need any support.
Excellent service
Informative website, easy to order and good delivery service. Detailed information on how to set up and use
2026年3月24日
HOTBIN Composting からの回答
Thanks for the great review! Delighted you found the website helpful, ordering easy, and delivery spot on. Fab to hear the setup/use info was clear too! Hope you enjoy composting with HOTBIN!
What concerns me is rats may chew…
What concerns me is rats may chew through the material as it’s isn’t very tough .
The straps to keep the door closed fall down all the time and very temporary.
2026年3月16日
HOTBIN Composting からの回答
Thank you for sharing your feedback.
The concerns you’ve raised about durability and the door straps are important to us, and we want to make sure you feel confident in what you’ve purchased.
Whilst we do not claim the HOTBIN to be rodent proof as rats in particular can chew through concrete the HOTBIN has been designed and tested to ensure its attraction to all unwanted visitors (including mice and rats) is minimised and in 99.5% of cases no issues are reported.
Regarding the door straps, these are only for additional security. The hatch will not fall off without the straps. However, if there is a lot of pressure behind the hatch from a high volume of compost then it may push the hatch out a little – this is most likely to happen if compost is not removed from the HOTBIN on a regular basis.
For further help on tightening the strap please contact our customer service team who will get this sorted for you and please check out our website for advice on further deterrents you can put in place for rodents if you still have concerns.
We hope this helps address your concerns and we are here to help support you should you require any further help or advise.
Freephone 0808 168 8499
Email help@hotbincomposting.com
Happy HOTBIN Composting
The HOTBIN Team
HOTBIN Composting からの回答
Thanks for your review. We’re delighted to hear the buying process was easy and your delivery arrived quickly.
Happy HOTBIN Composting
The HOTBIN Team
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