Associa レビュー 21

Paid $xxx via check # xxxx (have copy) on 12/17/19, Acct # xxxxxxx to P.O. Box 3156 Houston TX 77253. Check still not cashed on 01/20. Associa states they never received check via email ( Maria Maldonado, Association Manager). When tried to call them, average wait time was at least over 30 minutes or more to speak to anyone & still no help! Asked if they had it & it just wasn't processed yet, & told "no" immediately without ANY research done on the matter! They want me to pay to cancel check & repay AGAIN after THEY lost it! It was sent in a business envelope with a return address on it and had tape to secure the seal so it would not open. There was NO reason that they would NOT have received it by now as I had put a "forever" stamp on the envelope as well (had adequate postage). They are taking NO responsibility for losing it nor are they even looking for it!! They also have the unfortunate practice of extorting people by demanding a "courtesy fee" when a person wants to pay online and directly from their checking account! So even after an individual pays their internet provider and is paying cash directly from their checking account, this robber baron company STILL wants to charge exorbitant fees so I believe they have lost this payment on purpose so you will next time pay their fees or they are very incompetent on purpose so you can pay late fees. Want Associa to actually look for my payment which I know they have NOT taken ANY time to do and if they STILL can't find it, take responsibility for losing it and pay to cancel the check. I will then issue another payment AGAIN. This was paid EARLY-well in advance and I WILL NOT pay any late fees for their incompetence.