Today I spoke with Anna, who was simply excellent. As a standalone HR professional, sometimes you need someone with the expertise to sense-check your thinking, challenge your perspective and he... ãã£ãšèŠã
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Neil was very responsive to my request, he listened to what my issue was and helped me with a couple of scenarios and suggested a couple of things for me to review before preparing my next steps. I a... ãã£ãšèŠã
A great CIPD HR-inform onboarding experience with Ellie Sawrey, who followed up with an email confirming the HR Advice email. The session was clear, professional and well-structured, making it easy... ãã£ãšèŠã
Good advise as always - James took time to understand the issues I was experiencing and gave clear overview of what steps to take,
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HRâinform is your oneâstop shop for employment law guidance, HR best practice, industry news and useful tools at every point in the employee journey.
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Blackfriars Road 240, SE1 8NW, London, è±åœ
- 08002315199
- clientexperience@hr-inform.co.uk
- www.hr-inform.co.uk
4.8
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Clear and informative
2025幎2æ10æ¥
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CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Good Quality and Relevant Overview
Good quality and relevant overview, friendly and helpful. There is so much fantastic content on the platform and I left the session with some great ideas for our business and how we could utilise the platform to assist in the delivery of upcoming projects.
2025幎2æ7æ¥
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CIPD HR-inform ããã®åç
Thank you for your wonderful review! Weâre thrilled to hear that you enjoyed your experience with us. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you. If you need us, please contact our Client Experience Team on 0800 231 5199.
Excellent and comprehensive service andâŠ
Excellent and comprehensive service and advice given by Kinshuk. Prompt in returning calls and giving time and consideration to the queries posed. Very knowledgeable, personable and willing to help. He has gone the extra mile with each of the enquiries I have discussed with him and asked probing questions to get to the best solution for our organisation.
2025幎2æ7æ¥
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CIPD HR-inform ããã®åç
Thank you so much for your lovely feedback Sarah! We will let Kinshuk know your brilliant review and we are always here to help with anything you need! Many thanks
Understood my queries immediately andâŠ
Understood my queries immediately and checked the information for me. Very helpful in sorting through the tangle of email address change etc. Great job!
2025幎2æ7æ¥
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CIPD HR-inform ããã®åç
We are so pleased that you received the best service! Knowing our clients are happy with our service is so rewarding for all of us here at Croner-i. Thank you for taking the time to leave a review!
Loggin on issue
I emailed with a logging on problem and received an instant response followed up by a telephone call from the Client Experience Key Account Manager Rohit James. Rohit was polite and spoke clearly, providing me with the information I needed. I found the experience to be very helpful and efficient.
2025幎2æ6æ¥
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CIPD HR-inform ããã®åç
Thank you for taking your time to leave us your lovely feedback Duncan. We are glad to hear that your you had a great experience with Rohit! If you need any further assistance, please feel free to call us on 0800 231 5199 and we'll be happy to help!
Logging into new HR Platform - Croner-i
I got in touch with Customer Service because I was not able to access our account due to the upgrade. Moomna was very attentive and helped me resolve the issue quickly. I have now be able to log into the account. Thanks for the great customer service.
2025幎2æ5æ¥
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CIPD HR-inform ããã®åç
Thank you for your wonderful review! Weâre thrilled to hear that you enjoyed your experience with Moomna. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you. If you need us, please contact our Client Experience Team on 0800 231 5199.
The Tools and Resources Available
Helen was helpful, she was able to show us the tools and resources that the platform can offer. She answered any questions we had and was kind enough to find out any queries we had for us.
2025幎1æ31æ¥
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CIPD HR-inform ããã®åç
Thank you for your lovely feedback Blessing, we have passed your kind words on to Helen, The HRi Team.
No account set up
Sorted my problem - good communication thoughout the call
2025幎1æ31æ¥
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CIPD HR-inform ããã®åç
Thank you for this 5 star review Michele, if there is anything else we can do to help please let us know!
Excellent customer serice
Darrell was really friendly and helpful with my technical query today, quickly identifying and solving the issue. A great service.
2025幎1æ31æ¥
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CIPD HR-inform ããã®åç
Thank you for the lovely review Helen, we have let Darrel know your kind words! If there is anything else we can help with please give us a call and we'll be happy to do so!
HR Consultant
Great experience, clear confident professional advice.
2025幎1æ29æ¥
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CIPD HR-inform ããã®åç
Thank you for the 5 star feedback!
Rohit is always very helpful and goesâŠ
Rohit is always very helpful and goes the extra mile
2025幎1æ28æ¥
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CIPD HR-inform ããã®åç
Thank you for your kind words. We're thrilled to hear that you had a positive experience with Rohit! If you need anything please do not hesitate to contact us back on 0800 231 5199.
Moomna was patient and helpful inâŠ
Moomna was patient and helpful in resolving the log in query I had.
2025幎1æ24æ¥
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CIPD HR-inform ããã®åç
Thank you for your lovely review, we have shared your kind words with Moomna, let us know if there is anything else we can help you with and we will be ready to assist! The HRi Team.
Great customer service!
Moomna has helped me out twice now in recent months with the same query. She is always quick in replying and manages to sort the query out without delay.
Thanks again Moomna, always appreciated!!
Sue Curru
2025幎1æ23æ¥
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CIPD HR-inform ããã®åç
Weâre thrilled to hear you enjoyed your experience with us Susan. Thank you for your continued support!
CIPD HR Inform - Comprehensive, Practical & Essential!
Had a great overview of CIPD Inform with Abbey Cosh. The platform is an invaluable HR resource providing a library of templates, policies, best practice guides, trends and legal updates an and all the content is up to date!
It's very user friendly and easy to navigate!
2025幎1æ22æ¥
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CIPD HR-inform ããã®åç
Thank you so much for your lovely feedback Dawn! We will let Abbey know your brilliant review and we are always here to help with anything you need!
Going above and beyond!
As a regular user of HR-inform I have always found the platform a vital tool for my role. Since signing up for the Pro version I'm still navigating my way around the upgraded version, but am so impressed at the additional resource, templates, news articles and so much more. The team at Croner have been so supportive and no issue is too problematic for them, especially the support I've had from Darrel Mills. Thank you all at the CIPD/Croner
2025幎1æ23æ¥
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CIPD HR-inform ããã®åç
Thank you for your wonderful review Sarah! Weâre thrilled to hear that you enjoyed your experience with us. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you. If you need us, please contact our Client Experience Team on 0800 231 5199.
CIPD HR-inform ããã®åç
Thank you for your lovely review Debbie, we are dedicated to providing an excellent service and are thrilled we have delivered this to you! Let us know if there is anything else we can help with!
Using the chat function
Using the chat function, I have a speedy and efficient service
2025幎1æ16æ¥
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CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Excellent customer service and walkâŠ
Excellent customer service and walk through by phone to the new upgrade
2025幎1æ15æ¥
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CIPD HR-inform ããã®åç
Weâre so glad you loved it! Thanks for taking the time to share your feedback. If there is anything else you need please do not hesitate to contact us back.
HR Inform Onboarding
Abbey carried out our onboarding session today. It was a super helpful run through, and highlight sections of the system that we hadn't picked up on during the product demo. Abbey was really helpful, engaging and did a great run through in the time available. Looking forward to getting going with the platform and further exploring its capabilities.
2025幎1æ15æ¥
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CIPD HR-inform ããã®åç
Our clients' feedback is so valuable and important to us, thank you for taking the time to leave such a lovely review. We will be sure to pass this on to Abbey and the team. If there is anything else please do not hesitate to contact us back on 0800 231 5199.
Onboarding site demo
Great run through of our new access to CIPD HRi-PRO today by Abbey Cosh.
2025幎1æ15æ¥
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CIPD HR-inform ããã®åç
Thank you for your glowing review Philippa! Weâre thrilled to hear that you enjoyed your experience with us. Our team takes great pride in providing top-notch service, and your feedback motivates us to keep raising the bar. We look forward to serving you again soon!
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