Today I spoke with Anna, who was simply excellent. As a standalone HR professional, sometimes you need someone with the expertise to sense-check your thinking, challenge your perspective and he... ãã£ãšèŠã
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A great CIPD HR-inform onboarding experience with Ellie Sawrey, who followed up with an email confirming the HR Advice email. The session was clear, professional and well-structured, making it easy... ãã£ãšèŠã
I spoke to Neil Hardy-Matusz needing some advice and a sounding board - I work independently and miss having someone to discuss a tricky case with at times. Very grateful for his calm, grounded and s... ãã£ãšèŠã
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Good advise as always - James took time to understand the issues I was experiencing and gave clear overview of what steps to take,
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HRâinform is your oneâstop shop for employment law guidance, HR best practice, industry news and useful tools at every point in the employee journey.
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Blackfriars Road 240, SE1 8NW, London, è±åœ
- 08002315199
- clientexperience@hr-inform.co.uk
- www.hr-inform.co.uk
4.8
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Onboarding Meeting
Abbey was wonderful. She was very informative and had great knowledge. The platform is user friendly and easy to navigate - thank you Abbey for making the onboarding session engaging!
2025幎2æ27æ¥
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CIPD HR-inform ããã®åç
Thank you for sharing your lovely feedback Hannah, we will be sure to let Abbey know your kind words and we are thrilled you enjoyed your onboarding. Enjoy the platform and we will speak again soon!
Fabulous
Fabulous! The phone was answered quickly and my query addressed with patience. Great customer service
2025幎2æ27æ¥
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CIPD HR-inform ããã®åç
Thank you for your kind words Sarah. Please get back in touch if we can do anything else to help you!
Valuable onboarding session - I recommend!
Really great onboarding with Lilian Ukaegbu. Shared the main specs of the tool and took time to focus on what I needed the most. Knowleagable and engaging.
2025幎2æ25æ¥
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CIPD HR-inform ããã®åç
Thank you for sharing your feedback with us Aline, let me know if there is anything further you need and we are happy to help!
Great customer service
Very helpful and prompt support and guidance
2025幎2æ26æ¥
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CIPD HR-inform ããã®åç
Thank you for your kind words Sameena! Let us know if there is anything else we can do to help you!
CIPD HR-inform ããã®åç
Thank you for your kind words Sarah!
Darren Mills was very helpful andâŠ
Darren Mills was very helpful and patient and tried different ways to send me the link to the new Website. He set up an Onboarding session for me too.
2025幎2æ24æ¥
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CIPD HR-inform ããã®åç
Thank you for your lovely feedback!
Very patient and helpful staff
I've had the pleasure of speaking with Farouk on a couple of occasions. He takes the situation on board and gives clear advice. He's been both helpful and very patient. Greatly appreciated.
2025幎2æ21æ¥
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CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Speedy response to my queries
Speedy responses to my queries. Thank you Kelsey Mae Timmings! :)
2025幎2æ13æ¥
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CIPD HR-inform ããã®åç
Thank you for your kind words! Weâre thrilled to hear that you enjoyed your experience with us. We will be sure to let Kelsey-Mae know. If you need anything else please do not hesitate to contact us on 0800 231 5199.
Absolutely great onboarding
Absolutely great onboarding, took me through the whole tool, and made sure that I would get the best use out of it.
2025幎2æ14æ¥
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CIPD HR-inform ããã®åç
Thank you for your wonderful review! Weâre thrilled to hear that you enjoyed your experience with us. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you. If you need us, please contact our Client Experience Team on 0800 231 5199.
Query on account access
I had a query about our account and Kelsey-Mai Timmings was extremely helpful, getting to the bottom of my query in a matter of hours. The Team now have fully functioning access.
Thank you for your speedy response!
2025幎2æ18æ¥
èªçºçãªã¬ãã¥ãŒ
CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Registering account online - great service Kelsy-Mae Timmings
Needed some additional support with registering for the first time online, and went through 'live chat' function. Kelsey-Mae Timmings was very attentive and supported me immediately. Didn't have to wait at all. Great service, thank you
2025幎2æ17æ¥
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CIPD HR-inform ããã®åç
A big thank you for your 5-star review! It means a lot to us that you had a positive experience. We look forward to working with you again in the near future. If there is anything else please do not hesitate to contact us on 0800 231 5199.
Mobola Imafidon has been an excellentâŠ
Mobola Imafidon has been an excellent adviser when speaking to her about complex cases. I have found her advise detailed with clear steps by step approach to the cases. It is also helpful that quote patiently she listening and is ready to repeat herself to ensure the advise is understood.
2025幎2æ7æ¥
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CIPD HR-inform ããã®åç
Thank you Esiri for taking the time to provide us this feedback - we are committed to giving you a 5* service. If there is anything else that we can help with please let us know. The HRi Team.
Prompt, professional service
Kelsey-Mae was very helpful in resolving our organisation's access to the online resources, promptly and efficiently, and with courtesy.
2025幎2æ13æ¥
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CIPD HR-inform ããã®åç
Thanks so much for your kind words Ian, it was a pleasure speaking with you!
Prompt and helpful
We needed to make changes to our account and Moomna was really helpful and prompt, making things really easy for us. Thank you!
2025幎2æ13æ¥
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CIPD HR-inform ããã®åç
Thank you for your lovely review Charlotte - if there is anything else we can help you with please let us know! Look forward to speaking soon, The HRi Team.
Really helpful
Really helpful. Understand the problem and fixed it quickly.
2025幎2æ12æ¥
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CIPD HR-inform ããã®åç
Thank you for your kind words! Weâre thrilled to hear that you enjoyed your experience with us.
CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Dealing with Croner-i is always easy and helpful
Dealing with Croner-i is always easy and helpful. The solutions to any issues are dealt with quickly and efficiently.
2025幎2æ11æ¥
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CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
Induction into HR-Inform
Lilian, was really informative and inducted my team and me into the new platform exceptionally well. She answered questions very professionally and navigated the CIPD Inform website with great ease.
2025幎2æ7æ¥
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CIPD HR-inform ããã®åç
We really appreciate you taking the time to share your experience with us Paul. We strive to provide the best service possible, and itâs always encouraging to hear that our efforts are appreciated. We look forward to serving you again!
Abbey was very knowledgeable andâŠ
Abbey was very knowledgeable and engaging - made us laugh and kept the session interesting. What more could you want! Such a great Platform with equally great team members. Thanks!
2025幎2æ7æ¥
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CIPD HR-inform ããã®åç
Thank you for your wonderful review Morgan! Weâre thrilled to hear that you enjoyed your experience with us. Providing exceptional service is our top priority, and itâs rewarding to know that weâve succeeded in delivering that for you. If you need us, please contact our Client Experience Team on 0800 231 5199.
Clear and informative
2025幎2æ10æ¥
èªçºçãªã¬ãã¥ãŒ
CIPD HR-inform ããã®åç
Thank you for your feedback. We appreciate your lovely review. If you need us, please contact our Client Experience Team on 0800 231 5199.
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