Rang as I got a text reminder of home insurance options in August on back of a call to me some time previous when I advised my insurance was up for renewal Sep probably whilst dealing with car insura... もっと見る
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レビュアーのコメントを見てみましょう
Ryan took the time to explain,in detail, exactly what I was covered in my new car insurance policy. This was refreshing as some of the comparison sites I had used, pushed me in to insurance packages t... もっと見る
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Easy to connect to via phone. Excellent service in that they were able to access my quote obtained online & proceed from there. Very friendly & helpful adviser.
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Firstly it was a pleasure to speak with someone and not a machine. Secondly, Sam who I was speaking to put me through all the process, no fuss no stress of understanding the mine field of choosing the... もっと見る
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企業情報
当該企業による記述
- Based in Northern Ireland - Local call centre staff - Over 45 years of experience - Straightforward, reliable & competitive insurance - We’re one of Northern Ireland’s best-known names in insurance. The business was originally established in 1977, and since then we’ve earned a reputation as a reliable and trusted expert in insurance. We’re passionate about protecting the things that matter most to you – whether that’s your car, home, holiday or business.
連絡先
Jubilee Road 4, BT23 4WN, Newtownards, 英国
- www.hughesinsurance.co.uk
4.8
優良
749件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Hughes Insurance からの回答
Thank you for taking the time to provide a review and for rating us a 5* company.
If you have any questions or queries regarding your policy, feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
Best price available
Got original quote through Compare NI but when contacted Hughes, got even better price, staff were very helpful and guided through the change easily.
2026年5月7日
Hughes Insurance からの回答
Thank you for sharing your experience with us. We're delighted to hear that you found an even better price with Hughes and that our team was able to guide you through the process smoothly. Your satisfaction is our priority, and we're glad we could assist you effectively.
If you have any questions and queries regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
I did a comparison online…
I did a comparison online and got a good price. However I did then have to ring and go through the door exact same thing again which then meant I couldn’t receive a cashback offer.
However I would like to say Ryan was great to deal with and got us sorted.
2026年5月14日
Hughes Insurance からの回答
Thank you for your feedback and for letting us know about your experience. I’m sorry to hear that because you called to set up the policy this affected your ability to receive the online cashback offer. We aim to make the process as smooth as possible, and I appreciate you bringing this to our attention in relation to going through the details again.
I’m glad to hear that Ryan provided excellent support and helped get everything sorted for you. If you have any further questions or need assistance with your policy, please feel free to get in touch.
Kind regards,
Darren @ Hughes Insurance
Very helpful and straightforward…
Very helpful and straightforward advice. Staff were very pleasant to speak with.
2026年5月13日
Hughes Insurance からの回答
Thank you very much for your kind words. We're delighted to hear that our team provided helpful and straightforward advice, and that you found our staff pleasant to speak with. Your feedback means a lot to us and motivates us to continue delivering excellent service.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you very much for your kind words about our staff. We are delighted to hear that you found our team friendly and helpful.
If you have any questions or queries regarding your policy, please don’t hesitate to reach out
Kind regards,
Darren @ Hughes Insurance
Excellent Customer Service
The call handler delivered excellent customer service and made the whole process less stressful.
2026年5月12日
Hughes Insurance からの回答
Thank you so much for your kind words. We're delighted to hear that our call handler provided excellent customer service and helped make the process less stressful for you.
If you have any questions or need any further assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Quick and very helpful on the phone
2026年5月2日
Hughes Insurance からの回答
Thank you for your kind words and for taking the time to leave your feedback. We're delighted to hear that you found our service quick and very helpful over the phone.
If you have any questions regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
All was good except for the escalating…
All was good except for the escalating insurance costs for the over 80s. The premium renewal quote with my former insurer was almost a 100% increase on the previous year. I'm now 83 and would hope to be driving for a few more years but at the rate the insurance costs are increasing the could be a problem.
2026年5月12日
Hughes Insurance からの回答
Thank you for sharing your experience with us. We understand that escalating insurance costs for drivers over 80 can be a real concern, especially with significant premium increases like the one you've experienced with your previous insurer
At Hughes, we continually strive to find competitive rates for all our customers, including those in the over 80 age bracket.
If you need anything in the future, please do not hesitate to contact us.
Kind regards,
Michelle @ Hughes Insurance
The process and accessibility was…
The process and accessibility was straightforward so I was able to complete my insurance policy on line
2026年5月4日
Hughes Insurance からの回答
Thank you for your positive feedback! We're delighted to hear that you found the process and accessibility straightforward and were able to complete your insurance policy online with ease.
If you have any questions regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Was the best price I could get,that…
Was the best price I could get,that said some companies are just gouging me because of my age but that’s the world we live in.
2026年4月9日
Hughes Insurance からの回答
Thank you for sharing your feedback with us. We're glad to hear that we were able to offer you the best price available.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you so much for your kind words! We're delighted to hear that you had a good experience with our customer service.
If you have any questions or queries regarding your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Hughes Insurance
insurance cancelled
insurance cancelled
want certificate first to return £850 paid.
What a joke..
2026年5月2日
Hughes Insurance からの回答
Thank you for getting in touch. I’m sorry to hear about the frustration regarding your insurance cancellation and the refund.
I have taken a look into your policy and I can confirm that the full refund has already been issued to the card you paid for the policy with. Also due to nature of the cancellation we do not require the certificate of insurance to be returned.
If you need any further information or have any questions, please do not hesitate to contact us.
Kind regards,
Michelle @ Hughes Insurance
Hughes Insurance からの回答
Thank you so much for your kind words! I’m delighted to hear that you found our service helpful and pleasant.
If you have any questions or queries regarding your policy, please feel free to contact us.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you for sharing your positive experience with us. We're delighted to hear that you found our online process very easy and that our staff provided great support over the phone.
If you have any questions or queries regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Colum was extremely helpful and…
Colum was extremely helpful and friendly and sorted our insurance quickly.
2026年5月8日
Hughes Insurance からの回答
Thank you so much for your kind words and for sharing your experience. I'm delighted to hear that the team were helpful and friendly, and that your insurance was sorted quickly. We appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Chris @ Hughes Insurance
Hughes Insurance からの回答
Thank you very much for your kind words and positive feedback regarding your experience with us. We are delighted to hear that you found our staff helpful, communication excellent, and that we were attentive to your needs and queries.
Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. If you have any more questions or need further assistance with your policy, please do not hesitate to get in touch.
Kind regards,
Michelle @ Hughes Insurance
I used a comparison site to get quotes
I used a comparison site to get quotes. Hughes was second price wise but I have used them in the past and always been very satisfied, Decided to phone the office as I had a few questions . All sorted in five minutes. Staff answered all my questions and made sure I understood the answers. Would recommend Hughes and glad to be back with them. Many thanks Kieran
2026年4月30日
Hughes Insurance からの回答
Thank you so much for taking the time to share your experience with us. We're delighted to hear that our team was able to assist you promptly and answer all your questions to your satisfaction. It's always a pleasure to welcome back valued customers like you.
Your recommendation means a lot to us, and we're committed to continuing to provide excellent service.
If you need any further assistance, please don't hesitate to get in touch.
Kind regards,
Michelle @ Hughes Insurance
5 🌟 excellent very helpfull
2026年5月7日
Hughes Insurance からの回答
Thank you so much for your 5-star review! We're delighted to hear that you found our help excellent and very helpful.
If you have any questions regarding your policy, please don't hesitate to contact us.
Kind regards,
Darren @ Hughes Insurance
Hughes Insurance からの回答
Thank you so much for your kind words about our team. We're delighted to hear that you found our staff friendly and professional.
If you have any questions or queries regarding your policy, please don't hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
Quick and helpful 😊
2026年5月6日
Hughes Insurance からの回答
Thank you very much for your kind words! We’re delighted to hear that you found our service quick and helpful.
If there’s questions or queries you have regarding your policy, please don’t hesitate to get in touch.
Kind regards,
Darren @ Hughes Insurance
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