ICDC Srl レビュー 

ICDC Srl からの回答

2020年11月23日

Good morning Kayleigh,
Thanks a lot for your review.

Looking forward to serve your company in the future.
Best Regards
ICDC Team

ICDC Srl からの回答

2020年11月19日

Thanks Alister, behind all this web/techy etc., at the end we are people working to provide our best service and words like yours help us a lot!
Thanks again,
ICDC Team

ICDC Srl からの回答

2020年11月19日

Grazie per il feedback e siamo sempre a disposizione per poterti servire ancora in futuro!

Cordialmente,
ICDC Team

ICDC Srl からの回答

2020年11月17日

Grazie Cesare!
A presto per continuare a servirti al ns. meglio,

Buon lavoro,
ICDC Team

ICDC Srl からの回答

2020年10月25日

Dear Santiago,
I apologize for the invoicing issue, tomorrow we'll check with our Admin colleagues, follow-up and fix your bill.

The second order you mentioned, it has been placed by your staff on Friday 23.10.2020 at 19:12 o'clock, after our working office hour, as clearly stated either in our web site and in Google Merchant Centre: we are active from Monday to Friday from 08.00 to 18.00, but our call centre collects commercial calls and requests 24/7.
ICDC does not like to overstate its promises and strive to keep all its commitments all its customers.

Machine down: if that's your case, ICDC does manage machine down over the weekend as special on call service , ie dedicated vans for emergencies or man onboard or next flight outs, but we need to know, therefore there is a dedicated section in our ecommerce, please visit: https://www.icdcspares.com/machine-down/

On Monday, next working day from your order, it will be processed and delivered with DHL Express, as promised.
https://www.icdcspares.com/product/needo-1jpone-temperature-control/

Hoping to have satisfied your doubts,
Paolo @ ICDC Team

ICDC Srl からの回答

2020年10月22日

Hi Kawin,
We are glad that you appreciated our speed.

"Years", thanks because it offers me the opportunity to share a few numbers: nowadays only 50% of the stock of our property is currently online, exceeding 6m € of value and it increased by 1,2 m € in October only.
We work hard to be here for long!

Thanks & Best Regards
Paolo @ ICDC Team

ICDC Srl からの回答

2020年10月22日

Good morning Angus,
Thanks for your feedback, we hope to see you soon in our ecommerce to provide a sign of our processes consistency as well.

Best Regards
ICDC Team

ICDC Srl からの回答

2020年10月16日

Buona sera Simone,
Grazie per il commento, siamo a disposizione per qualsiasi informazione e speriamo di poterle provvedere i ns. servizi anche in futuro.
ICDC Team

ICDC Srl からの回答

2020年10月8日

Ciao Petros, thanks for your comments.
Hoping to serve you soon,
ICDC Team

ICDC Srl からの回答

2020年10月6日

Grazie mille Pierfrancesco, cerchiamo sempre di dare il massimo delle ns. possibilità ai ns. clienti.
ICDC Team

ICDC Srl からの回答

2020年9月10日

Ciao Lorenzo, grazie e speriamo di potervi fornire il ns. servizio anche in futuro.
ICDC Team

ICDC Srl からの回答

2020年9月2日

Thanks Arek for your words, they are really appreciated!
ICDC Team

ICDC Srl からの回答

2020年9月2日

Ciao Andreas, thanks a lot for your words, they are supporting our efforts to provide a good service.
ICDC Team