I have bought a few things from here. I naver had a problem until last week. Two items were missing from mr order and they sent me an additional item that I didn't order. I contacted them over... ãã£ãšèŠã
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Great service from UNOFFICIAL - See Our 25k+ Reviews At Reviews.co.uk. Ordering was easy, and delivery was impressively fast. The products were of excellent quality, though there were some items out o... ãã£ãšèŠã
I received an unexpected email from the ICE Headship team. To be honest I thought it was a scam. The website looked to professional to be an illiterate scammer so I made a test purchase. Items arr... ãã£ãšèŠã
I have placed several orders with this company. I have found nothing but easy payment, easy delivery and easy ordering. They made it even better when I made a mistake and contacted them straight away... ãã£ãšèŠã
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Trustpilot is not our native reviews platform, Therefore it naturally doesn't represent a true picture of collected reviews which is very unfortunate...... We use Reviews.io, View over 30,000 positive 'company' & 'product reviews' from our review invited customers since 2012...... 0
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Exeter, è±åœ
- 01626 903101
- admin@iceheadshop.co.uk
- www.iceheadshop.co.uk
4.4
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Great value for money and qualityâŠ
Great value for money and quality product all the time
2023幎7æ11æ¥
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UNOFFICIAL - See Our 30k+ Reviews At Reviews.io ããã®åç
Hi James,
Im sorry you were not satisfied with your experience
I can see the order was made on the 3rd July at 8.32pm, it was shipped the next day on the 4th on a non guarantee 24hr service, we also have an optional next day guaranteed service
It was delivered on the 6th of July (today) with photographs of the package in a letterbox, & from the email correspondence I see we are awaiting a reply from you
The timelines you mention above are incorrect im afraid, yet we will endeavour to resolve this for you as quickly as possible
Kind regards
Dan
Amazing quality
Great quality products, great communication, and fast delivery. I will buy from ICE Headshop again for sure
2023幎6æ28æ¥
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Excellent service
Excellent service. I've ordered a few vapes and e-liquids from here. Next day delivery, can't fault them!
2023幎6æ27æ¥
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Dave C was amazing help
My experience was very good with ice head shop one of my orders got abit confusing but was soon sorted out didnât have, had amazing help from Dave C thank you very much
2023幎6æ25æ¥
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Package not received in time
Package not received in time, ordered with 24 hours delivery and no arrival, presume. Disappointing as did research for a good company
2023幎6æ20æ¥
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UNOFFICIAL - See Our 30k+ Reviews At Reviews.io ããã®åç
Hi, I can see you ordered on Saturday & was shipped on Monday as per our opening hours
If you track your order with the tracking provided in the shipment email, you will see it was shipped on the Monday as stated during checkout
The 24hr delivery you selected is not a guarantee but an aim, we do have a next day guaranteed option available also
I apologise on Royal Mails behalf, we shipped on time & to the method selected
Generally almost all 24 hour deliveries arrive the next day yet theres no guarantee
Regards
Dan
Great customer service
2023幎6æ16æ¥
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Brilliant company use them all the timeâŠ
Brilliant company use them all the time now..had an issue with a vape that was faulty and they sorted it out straight away..wouldn't use anyone else now..
2023幎6æ5æ¥
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GreatEasy Pizzie service fast delivery service andâŠ
Great service fast delivery service and easy pizzie to order
2023幎5æ26æ¥
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This is my first buy from Ice
This is my first buy from Ice, I found their website easy and informative. Delivery was quick with no hassle and all I can say is that the seeds germinated. I would recommend Ice to my friends.
2023幎5æ28æ¥
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Fantastic customer service and superâŠ
Fantastic customer service and super fast delivery.
2023幎5æ17æ¥
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The best cbd shop. Well what can I say the best shop onâŠ
Well what can I say the best shop on the internet to buy from I made a order and made a mistake and the order was sorted in no time and came the next morning Cristina and Jess from the admin team where so helpful great to deal with 10/10 highly recommend this shop to anyone. David mcgregor
2023幎5æ5æ¥
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Quick easy hassle free
2023幎4æ30æ¥
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Great communication and service
2023幎5æ3æ¥
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So pleased I discovered Ice Headshop
I am so pleased I discovered Ice Headshop. I love the smaller amounts so I can test which one I prefer. Fast delivery and great customer service. Won't go anywhere else.
Well deserved 5 star!
2023幎4æ21æ¥
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Smokes up
As always a go to destination for anything smoke related, great prices and a free gift, the choice between signed or not signed delivery and the delivery is always quick.
2023幎4æ10æ¥
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Order came fast great company
2023幎4æ12æ¥
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Great service!
2023幎4æ10æ¥
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Great customer service
I had a problem with one of my vapes not working which they resolved very quickly. I was impressed with the customer service and prompt resolution and il be a returning customer soon im sure.
2023幎4æ17æ¥
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