ID&C Wristbands - ID&C UK レビュー 272

TrustScore 5段階評価の4

4.1

Kingstanding Way, 1 Decimus Park, TN2 3GP Tunbridge Wells, England, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Really fast delivery, great printing quality and excellent value - used them several years in a row now for my festival. Thanks!

企業が回答しました

5つ星のうち5の評価

Excellent. Ordered late at night. Full colour paper wristband. Simple design, recommend paying the little extra to have them tweak it- promptly emailed the next morning for me to review and co... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered wristbands on Monday morning. That evening I received a message saying they were on their way. Tuesday lunchtime they arrived. I hadn't paid for express shipping. Fantastic service. Why can'... もっと見る

企業が回答しました

5つ星のうち4の評価

Amazing staff, very supportive. Did have some issues with UPS putting the delivery on the wrong van, which slowed down getting them and cut the timings quite fine, but they figured this out in t... もっと見る


企業情報

  1. デジタル プリント サービス
  2. イベント テクノロジー サービス
  3. ポスター専門店
  4. 販売促進物品店

当該企業による記述

We are the UK's leading custom wristbands supplier. With the widest range of wristband styles and printing options, we promise to offer the fastest delivery, the most competitive prices and 100% satisfaction.

More ID&C Info

当該企業による記述

Free Delivery
USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
Fast Production
We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.

Our promise

Quality Wristbands Guaranteed

You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.

連絡先

  • Kingstanding Way, 1 Decimus Park, TN2 3GP, Tunbridge Wells, England, 英国

  • +44 1892 548 364

4.1

ほぼ満足

TrustScore 5段階評価の4

272件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really fast delivery

Really fast delivery, great printing quality and excellent value - used them several years in a row now for my festival. Thanks!

2026年4月21日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Thanks so much for the kind review. We’re delighted to hear you were happy with the fast delivery, print quality, and value of your festival wristbands. It’s especially great to know you’ve chosen ID&C for several years in a row — we truly appreciate the continued support and look forward to working with you again.

5つ星のうち5の評価

Always good service

Great service, lots of options, easy to add our logo/design and quick turnaround

2026年4月7日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Thank you for the kind review. We’re glad you found the service efficient, the design process easy to use, and the turnaround time quick. It’s great to hear the range of options and logo customisation worked well for you, and we appreciate your support of ID&C.

5つ星のうち4の評価

Great second time round

First time rubbish. Made complaint they actioned it and corrected there error and delivered in speed. Wrote a nice email thanking them no response.

2026年3月9日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Thank you for taking the time to update your experience. We’re sorry the initial order was not right, but we’re pleased our team was able to act quickly to correct the issue and get the replacement delivered promptly. We also appreciate you sending a follow-up email afterwards, and we’re sorry that this was not acknowledged. That should not have been overlooked. Your comments are genuinely helpful and will be shared with the team as we continue improving both our service and communication.

5つ星のうち1の評価

Time sensitive delivery was late so was…

Time sensitive delivery was late so was of no use. Only a 10% refund offered for a project where company was only chosen for their ability to deliver on time. Never again!

2026年3月26日
自発的なレビュー
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

We’re sorry to hear your order arrived late and wasn’t usable for your project. We understand how important reliable delivery is, especially when it’s the main reason for placing an order.

It’s clear this experience hasn’t met expectations, and we appreciate your feedback on both the delay and the resolution offered.

If you’re open to it, we’d like to review this further. Please feel free to respond here or contact us at cs@idcband.com
so we can look into what happened and see how we can help.

5つ星のうち3の評価

I am writing to provide feedback on the…Hillview Ambassador Lanyards

I am writing to provide feedback on the recent batch of lanyards we received, as requested. Unfortunately, the quality does not meet the standard of previous orders we have placed with yourselves.

In particular, the stitching around the fastening appears to be of poor quality. It is rough and uncomfortable, making the lanyards quite itchy when worn around the neck. Additionally, some of the lanyards do not lay flat against the body, which affects both their appearance and overall usability.

Given our positive experience with your products in the past, this decline in quality is disappointing. We would appreciate it if you could look into this issue and advise on how it can be resolved, whether through replacement, refund, or improvements in future orders.

We value our working relationship and hope this matter can be addressed promptly.

2026年3月5日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Thank you for taking the time to share such detailed feedback on your recent Hillview Ambassador lanyards order. We’re sorry to hear that the quality hasn’t matched your previous experiences with ID&C.

The issues you’ve described with the stitching and comfort are certainly not what we aim to deliver, and we understand how both the feel and how the lanyards sit can impact day-to-day usability and presentation. It’s particularly concerning to hear that some items are not laying flat as expected.

We’d like to look into this properly and work towards a suitable resolution. If you’re happy to continue the conversation here, we can assist further, or you’re very welcome to contact us directly at cs@idcband.com
with your order details so we can investigate and advise on next steps.

5つ星のうち1の評価

Repeat Orders, Completely Different Product

We’ve ordered the same branded lanyards multiple times, expecting consistency, but have now received three clearly different shades across separate batches.

Our latest order was placed as a direct repeat of the original 2023 batch, which our customer approved. Despite this, the colour supplied is significantly different and not usable for our customer.
The supplier’s response has been to rely on Pantone tolerances, despite the differences being obvious and well beyond a minor variation. No meaningful resolution or support has been offered.

Overall, very disappointing. A repeat order should not result in a completely different product.

2026年3月20日
自発的なレビュー
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Thank you for your feedback. Our team endeavoured to communicate each step of the process proactively for you to prevent any misalignment so we're extremely sad and disappointed to hear the end product still fell short of what you were expecting. We'll conduct an internal review to ensure our processes remain as robust as possible.

5つ星のうち5の評価

Lanyards are well made and arrived in…

Lanyards are well made and arrived in time.

2026年2月6日
自発的なレビュー
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Thank you for your review! We're really glad your products arrived in time and that you're happy with the quality. We hope to work with you again in the future!

5つ星のうち5の評価

Top product, top company.

Excellent communication, excellent product. Will continue to use ID&C for our festival wristbands.

2025年9月23日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Thank you so much for your review! We are thrilled you’re happy with the product and communication. We can’t wait to supply your festival wristbands again!

5つ星のうち5の評価

The Royalty of Wristbands

Definitely be using this company again. The customer service was great and nothing was a problem after many phone call questions. That with excellent delivery - what more dya need?

2026年1月15日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Thank you for your great feedback! We are really glad you were happy with our customer service and delivery, and we look forward to working with you again.

5つ星のうち5の評価

Easy to design and great products

Easy to design and great products - our young people love them!

2025年1月16日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hi Anne, Thank you for your feedback! We’re happy to hear that the custom colour lanyards were easy to design and order. We're glad they were a hit! If you need anything else or have future events coming up, we’re always happy to help!

5つ星のうち5の評価

Great quality bespoke lanyards made and…

Great quality bespoke lanyards made and delivered in good time. Helpful team.

2025年10月21日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hi Rosie, Thank you so much for your review! We’re delighted to hear that you’re happy with the quality of your bespoke lanyards and that they arrived on time. Our team really appreciates your feedback and is always here to help whenever you need us.

5つ星のうち5の評価

Easy lanyard customisation with quick turnaround

The customised colour conference lanyards were easy to order and arrived exactly on schedule.

2025年10月14日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hi Tim, Thank you for your feedback! We’re delighted to hear that the custom colour conference lanyards were easy to order and arrived right on schedule. It’s great to know the process was smooth for you. If you need anything else or have future events coming up, we’re always happy to help!

5つ星のうち1の評価

The company takes your money over…

The company takes your money over charges you for delivery and then No Body answers the Phone

last order they delivered short by 500 items

Have to say we will not be going back

2025年9月10日
自発的なレビュー
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hi Phillip, We are sorry to hear about your recent experience and appreciate you taking the time to share your feedback. This is certainly not the level of service we aim to provide and we apologise for the inconvenience caused.

We take concerns like these very seriously, especially regarding delivery issues and communication. We would like the opportunity to look into this further and help make things right. Please reach out to our customer service team and we will do our best to resolve the matter and improve your experience with us.

5つ星のうち1の評価

Never recieved my order

Never recieved my order, no response from company when asked about it. Had to get refunded by PayPal, as the company was radio silent.

2025年9月1日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hi Emily, Thank you for reaching out and sharing your concerns. We apologise for the lack of communication and the trouble you experienced with your order.

We strive to provide timely updates and support and apologise we fell short in your case. If there is anything we can do to assist you further in this matter please email our customer service team at cs@idcband.com

5つ星のうち5の評価

Spot on service and product

I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have been brill, and one of the cheaper suppliers I found as well.
Communication has been spot on, and the quality of the wristbands is also brill.
Thanks to Cuan :-)

2025年9月19日
自発的なレビュー
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hi Carl, Thank you so much for your fantastic review! We're absolutely thrilled to hear the wristbands arrived in time and were a hit with your youth group. It's great to know that both the quality and our communication met your expectations and we’ll be sure to pass on your kind words to Cuan!

It was a pleasure working with you, and we’re so glad we could play a small part in supporting your amazing work with young people.

5つ星のうち5の評価

the quality from IDC is always very…

the quality from IDC is always very high. always recommend.

2025年8月9日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hi Jason, Thank you so much for your continued support and recommendation! We're proud to uphold high standards at IDC and it’s incredibly rewarding to hear that our quality consistently meets your expectations. We truly value your trust and look forward to serving you again soon!

5つ星のうち5の評価

Excellent product and service.

Excellent product and service.

Our customised lanyards arrived earlier than expected. Excellent quality and good value for money. The 'Design your own' feature was fairly simple to use.

2025年7月23日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hi Alex, Thank you so much for your kind review! We're thrilled to hear that your customised lanyards arrived ahead of schedule and that you're happy with the quality and value. It's great to know you found the 'Design your own' feature easy to use, we aim to make the process as smooth as possible. We really appreciate your feedback and look forward to working with you again in the future!

5つ星のうち5の評価

Easy to order

Easy to order, great quality

2025年7月21日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hey Lizzie, Thanks so much for your review! We're glad to hear you found the ordering process easy and are happy with the quality. Love your support and look forward to helping you again soon!

5つ星のうち5の評価

I can't really fault them to be honest

I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our annual event each year and the print quality is great.

2025年7月19日
ID&C Wristbands - ID&C UK ロゴ

ID&C Wristbands - ID&C UK からの回答

Hey Harry, Thank you so much for your kind words! We're thrilled to hear that you've had a smooth and hassle-free experience using our website and that your wristbands have consistently arrived on time for your annual event. It's great to know the print quality meets your expectations too!

We truly appreciate your continued support and look forward to working with you again next year.

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