IMO Car Wash - Beverley レビュー 23

TrustScore 5段階評価の4

3.9

Victoria Road, HU17 8PJ Beverley, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Discount price for HD Wash was vey good, have noticed my regular IMO car wash is not as busy as it was, when hand car wash nearby is, coul be price, have used only IMO for a number of years and have b... もっと見る

企業が回答しました

5つ星のうち5の評価

I have made several comments about IMO Beverley regarding the lack of Ultra HD was levels and method of application .This issue seems to fixed by the latest operator . The Gentleman is also very pl... もっと見る

企業が回答しました

5つ星のうち2の評価

Lone person at site, service was rushed due to long queues, pressure washing only half done, had to finish cleaning car personally when back home!

企業が回答しました

5つ星のうち5の評価

Did a good job on our van and will be back. Attendant was friendly and professional.

企業が回答しました


企業情報

  1. 洗車

当該企業による記述

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


連絡先

  • Victoria Road, HU17 8PJ, Beverley, 英国

3.9

ほぼ満足

TrustScore 5段階評価の4

23件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

The car wash only rinsed the car on one…

The car wash only rinsed the car on one side, when drying left a lot of streaks on one side.

2026年5月25日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

David Hodgson,

We appreciate your feedback and regret that your wash was not satisfactory. We are addressing these issues.

IMO Car Wash

5つ星のうち2の評価

Poor service

Lone person at site, service was rushed due to long queues, pressure washing only half done, had to finish cleaning car personally when back home!

2026年5月21日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Ken,

We're sorry to hear your car wash was rushed and incomplete, requiring you to finish cleaning at home. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち5の評価

Discount price for HD Wash was vey…

Discount price for HD Wash was vey good, have noticed my regular IMO car wash is not as busy as it was, when hand car wash nearby is, coul be price, have used only IMO for a number of years and have been satisfied with service, staff ect.

2026年5月20日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

mike Thompson,

We're so glad you've been a loyal customer for years and appreciate your positive feedback on our service and staff. We value your insights on pricing and customer traffic.

IMO Car Wash

5つ星のうち4の評価

Car Wash

Good service from operative

2026年4月29日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Roger,

We appreciate you taking the time to share your experience. We are happy to hear you received good service from our operative during your visit.

IMO Car Wash

5つ星のうち5の評価

Did a good job on our van and will be…

Did a good job on our van and will be back. Attendant was friendly and professional.

2026年4月10日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Rob Rice,

We appreciate you sharing your experience! We're so glad to hear that our service met your expectations and that you were happy with our attendant.

IMO Car Wash

5つ星のうち5の評価

Lovely gentlleman

I have made several comments about IMO Beverley regarding the lack of Ultra HD was levels and method of application .This issue seems to fixed by the latest operator .
The Gentleman is also very pleasant and goes above and beyond not only with his communication to customers and service provided

2026年3月16日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Steven Dickson,

We're glad you've noticed the improvements regarding the Ultra HD and its application. We appreciate your positive comments about the service provided and the team member's dedication to communication and customer care. Thank you for your feedback.

IMO Car Wash

5つ星のうち5の評価

Great service

Great service, and good valeting as always.

2026年3月15日
自発的なレビュー
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Rizgar,

We appreciate your positive feedback! We're so glad you consistently receive great service and valeting from our team.

IMO Car Wash

5つ星のうち1の評価

The car wash broke down while I was…

The car wash broke down while I was using it. The attendant shouted at me and was rude, he didn’t try to reassure me

2026年3月12日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

June Mitchell,

We regret that the car wash malfunctioned and that our attendant was impolite. Please can you get in touch with us directly on the following email and provide some more information?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち5の評価

Polite service

Polite service, experienced staff 👏👏👏

2026年3月8日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Andrew Beverley ,

We appreciate you taking the time to share your experience with us! We are so happy to hear that you enjoyed our polite service and experienced staff.

IMO Car Wash

5つ星のうち5の評価

Car clean staff helpful

Car clean staff helpful

2026年2月14日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Alan,

We're glad you found our staff helpful and your car clean. Thank you for your positive feedback; it means a lot to us.

IMO Car Wash

5つ星のうち5の評価

Pre booked

Pre booked. Through easily. Friendly staff

2026年2月8日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Liz Pearson,

We're glad you enjoyed your experience and that our staff were friendly. Thank you for your positive feedback; it means a lot to us.

IMO Car Wash

5つ星のうち5の評価

Great quick service

Great quick service

2026年2月7日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

5つ星のうち5の評価

Friendly

Friendly, helpful service and a thorough wash at a good price.

2026年1月16日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Alan Jury,

We're happy to hear that you found our service helpful and friendly, and that you were pleased with the quality of the wash and price.

IMO Car Wash

5つ星のうち3の評価

The operator was very snappy and his…

The operator was very snappy and his English was very poor

2026年1月8日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Anne,

We regret that the operator's demeanor and language skills affected your experience. We'll address this to improve our service.

IMO Car Wash

5つ星のうち3の評価

At first glance the app looks good.

At first glance the app looks good.
But I find it disappointing and confusing.
QR when purchased should be at the front.
We also had signal difficulties at the site, which allowed us to purchase a wash but not receive the QR.
The wash itself, ticked all the boxes and the brushes looked well maintained.

2025年10月10日
IMO Car Wash - Beverley ロゴ

IMO Car Wash - Beverley からの回答

Alec,

We appreciate you sharing your experience. We're sorry the app was confusing and the QR code wasn't readily available. We'll review the purchase process and the signal issues at the site. We're glad the wash quality met your expectations.

IMO Car Wash

5つ星のうち1の評価

Scratched paintwork

Scratched paintwork. DO NOT USE IMO!
The drier section of the process scratched the roof of my car. They (of course) denied that it could possibly be their fault, trying to pass blame to anyone with a stake in the business, in spite of photo evidence of a trail of (granted) small scratches across the roof, and the operator verbally agreeing that they were there. It was the first time the car had been washed since collection from a dealer, after having a £700 paint protection application.
The complaints process simply results in denials, threats of additional costs if the complaint is taken further, and claims that the machinery is regularly checked. Somehow, the customer is supposed to believe that IMO conducted a 'thorough' investigation that (not surprisingly) exonerates them, when there is clear evidence that points to the contrary.
I feel sorry for the operator of the site, who was very understanding but powerless to help.
If you want your paintwork to remain in good condition, don't use IMO car washes!

2025年7月30日
自発的なレビュー
5つ星のうち1の評価

Never again

Have not used this wash for some time due to rear of car coming out dirty previously. Gave them another try today, rear boot and bumper still dirty after wash. Won’t be going again.

2023年12月23日
自発的なレビュー
5つ星のうち3の評価

Water spots and dirt

Usually a good clean but not tiday. Dirty water spots all over. Wheels not cleaned very well and rear number plate area not clean. Given that this is the part that the attendant does with a brush in the pre-wash, not impressed.

2023年5月13日
自発的なレビュー

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