I had a really great experience at this car wash recently and felt it deserved a shoutout. The team was friendly, professional, and paid close attention to detail—my car hasn’t looked this clean in a... もっと見る
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所在地
所在地を変更Stourport Road, DY11 7BG Kidderminster, GB
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We buy these car wash passes for the year 12 washes per car/van. They where great washes in 2023/2024 but this year the quality has gone right down always leaving water makes on the cars like hard wa... もっと見る
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The wash itself was good however when getting to the end where the dryer and rugs are, it kept stopping and so the whole line stopped. This made me have to drive out of the wash without my car being... もっと見る
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The app is good, easy to manoeuvre with some good special deals. The only automated carwash I use.
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Stourport Road, DY11 7BG, Kidderminster, 英国
3.4
まあまあ
39件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Best carwash in the area!
The app is good, easy to manoeuvre with some good special deals. The only automated carwash I use.
2026年5月20日
IMO Car Wash - Kidderminster からの回答
Beka O,
We're so glad you find our app easy to use and appreciate the special deals! Thank you for choosing us for your carwash needs.
IMO Car Wash
IMO Car Wash - Kidderminster からの回答
Andrew J,
We appreciate your kind words! We're glad you enjoyed our friendly staff and thorough wash.
IMO Car Wash
I had a really great experience at this…
I had a really great experience at this car wash recently and felt it deserved a shoutout. The team was friendly, professional, and paid close attention to detail—my car hasn’t looked this clean in a long time. They were efficient without rushing, and you can tell they genuinely care about doing a good job. It’s always nice to come across a place that takes pride in their service. I’ll definitely be coming back and would happily recommend them to anyone looking for a reliable car wash!
2026年5月3日
自発的なレビュー
IMO Car Wash - Kidderminster からの回答
Farhad Muhammed,
We're happy to hear that you had such a great experience at our car wash! We appreciate your positive feedback regarding our team's professionalism, attention to detail, and efficiency. We're glad you enjoyed your experience and thank you for recommending us!
IMO Car Wash
IMO Car Wash - Kidderminster からの回答
Keith Oddy,
We appreciate your feedback and are glad you found our service quick and efficient. We'll review our pricing. Thank you for your time!
IMO Car Wash
IMO Car Wash - Kidderminster からの回答
MRS H COX,
We appreciate your feedback and are so glad you found our app great and the service efficient and thorough!
IMO Car Wash
IMO Car Wash - Kidderminster からの回答
Gms,
We appreciate you taking the time to share your experience! We're so glad you found our team professional and friendly, and our facilities clean.
IMO Car Wash
IMO Car Wash - Kidderminster からの回答
Rachel Green,
We appreciate you sharing your experience! We're so glad to hear that our car wash is convenient, quick, easy, and provides fabulous results.
IMO Car Wash
The drying session could be better.
2026年4月24日
IMO Car Wash - Kidderminster からの回答
Mr Janis Helvigs,
We appreciate your feedback and will work to improve drying.
IMO Car Wash
Tried to con me last time
Tried to con me last time, and just so rude. It must be hard to get staff but try harder!
2026年4月24日
IMO Car Wash - Kidderminster からの回答
A N Onymous,
We appreciate your feedback and time. We're sorry your experience was unsatisfactory and that you feel mistreated. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
It was easy to book via the app and…
It was easy to book via the app and were given clear instructions on what to do. My car is now beautiful and clean
2026年4月6日
IMO Car Wash - Kidderminster からの回答
Sally Davis (redtag38),
We're happy that booking via the app was easy and the instructions were clear. It's great to know your car is beautiful and clean now! Thanks for the feedback.
IMO Car Wash
Bought a wash via the app
Bought a wash via the app. Went yesturday (05/04/26) and they were only accepting cash!
2026年4月5日
IMO Car Wash - Kidderminster からの回答
Many Thanks for your review. Please contact us via our website so that we can investigate further.
Good staff always top job done!
2026年4月2日
IMO Car Wash - Kidderminster からの回答
Paul McMichan,
We appreciate you taking the time to share your positive experience! It's great to hear our staff is doing a top-notch job for you.
IMO Car Wash
I'm really quite disappointed and…
I'm really quite disappointed and confused by my visit to IMO Kidderminster today! I paid for the eco wash via the app, I believe it was £6. When I got there and presented the code the operator was very rude to me. He said that I should have paid for the £10 wash, he pointed at the self serve jet wash and said I should take it there first. He then said 'you are just sat there while I have to clean this' He was waving his arms about then went and complained to his colleague! His colleague just shrugged, called me forward and continued the process like they normally do. I went through the car wash and my car came through clean. Is there a policy that you can't use the eco wash if your car is dirty? I was really embarrassed and confused by the whole situation if I'm honest, I've never had that kind of service there in all the years I've been using it!
2026年3月23日
自発的なレビュー
IMO Car Wash - Kidderminster からの回答
Please contact us via our website so that we can investigate this further.
Many thanks
IMO Car Wash - Kidderminster からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Excellent pre wash by lance then 2…
Excellent pre wash by lance then 2 separate brush boxes give a good clean
2026年3月9日
IMO Car Wash - Kidderminster からの回答
David Robson,
We're happy to hear that you were pleased with the pre-wash and cleaning process; we appreciate you taking the time to leave us this positive feedback!
IMO Car Wash
Miserable & unfriendly.
2026年3月11日
IMO Car Wash - Kidderminster からの回答
Jemma,
Please can you get in touch with us directly on the following email and provide some more information?
Customer-Services@imo-carwash.co.uk#
IMO Car Wash
Wash was fine
Wash was fine, but pre-paid for a Tripple Wax but then when I got there the programme was apparently broken so had to pay extra for the next programme up. Felt like a bit of a swizz. Wanted cash originally, but when I told him I didn’t have any cash he asked me to pay on card. Didn’t feel I could say no.
2026年3月7日
IMO Car Wash - Kidderminster からの回答
Victoria Harrison,
We regret that the wash program was unavailable and you felt pressured to upgrade. We'll investigate the payment issue. Thank you for your feedback.
IMO Car Wash
Awful and disappointing service
Awful! The one I chose was out of order so the guy demanded I pay a pound extra for the one above. When I refused as I didn’t have the cash he threw change through the window and gave me the next one down! Then when I was going into the carwash, I have an electric vehicle and it has an autohold on
The brakes. It took a few minutes to navigate through the menu to switch it off- the guy hammered on my window shouting ‘take your foot off the brake!’… it wasn’t on it! Not great service at all
2026年3月7日
IMO Car Wash - Kidderminster からの回答
Low,
We regret your experience. It sounds like there were several issues that need addressing. We'll look into the matters you've raised regarding payment and the staff member's behavior. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
The wash itself was good however when…
The wash itself was good however when getting to the end where the dryer and rugs are, it kept stopping and so the whole line stopped. This made me have to drive out of the wash without my car being dried properly. Not a big deal but one you need to be aware of as It didn't only happen to me. Won't stop me going back though.
2026年3月1日
IMO Car Wash - Kidderminster からの回答
Mr S Garbacz,
We appreciate you bringing the dryer issue to our attention. We're sorry the line stoppage impacted your drying. We'll investigate this further to ensure a smoother experience for everyone. Thanks for letting us know and for your continued patronage.
IMO Car Wash
Paid for triple foam on line.Got a receipt back. Went to unit in Kidderminster. Was told I'd not paid! Showed it to staff, but they would not accept it. Paid again!?
Paid for triple foam on line.
Got
2026年2月23日
IMO Car Wash - Kidderminster からの回答
John,
We regret that the triple foam was not received. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
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