INKA - Original Equipment レビュー 

432
•
TrustScore 5段階評価の1.5

1.5

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5つ星のうち1の評価

Ordered seat covers on 22/12/25 followed up several times and on 11th Feb advised item to be dispatched the following week. Nothing received and then told lost in transit. March 26 advised new set wou... もっと見る

5つ星のうち1の評価

AVOID AVOID AVOID Shocking company just scamming people out of money Placed order in February and nothing won’t even answer my emails 160euro taken from my bank and no delivery

5つ星のうち1の評価

Dont order from this company i orderd seat covers took well over a month to come totaly wrong seat covers front different to back manged to get hold off them said would replace 2 months later still... もっと見る

5つ星のうち1の評価

Ordered from website which stated 3-5 day delivery. 2 weeks later nothing. E mailed, reply said they'd be despatched the following day. They weren't. Promised a royal mail 48 HR delivery which never h... もっと見る

企業情報

  1. 自動車部品メーカー

当該企業による記述

Inka is a dynamic lifestyle brand specialising in tailored, premium-quality vehicle seat covers & floor mats. We draw on our heritage of combining quality and fine craftsmanship with innovation and exquisite design to create our own quintessential style that is specifically engineered to be fit for purpose. Our premium quality products offer longevity and authenticity by being at the cutting edge of engineering, design, and styling, utilising the finest high-performance materials available today. Our sister company Auto Kit International Ltd is a well-established supplier of high-quality leather trim and tailored interior accessories for leading car manufacturers’ including Jaguar Land Rover, Mercedes-Benz, VW (Volkswagen) , Nissan, Renault, Ford, Man and Audi. This has given Inka access to the original equipment specifications and materials used during manufacture ensuring our products consistently exceed expectations. Inka tailored seat covers are designed & tested with safety as the highest priority. Our tailored seat cover range is designed to allow normal air-bag deployment and accommodate ISOFIX where applicable. OUR MISSION: “TO BECOME THE GLOBAL CENTRE OF EXCELLENCE IN THE: DESIGN, DEVELOPMENT, MANUFACTURE & RETAIL OF BESPOKE SEAT COVERS FOR THE TRANSPORTATION SECTOR"


連絡先

1.5

ひどい

TrustScore 5段階評価の1.5

432件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.5

すべてのレビュー

(432)

過去12か月のレビュー数: 152件

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5つ星のうち1の評価

Ordered and paid for transit custom…

Ordered and paid for transit custom seat covers in January (in stock according to website) still not arrived no refund received after numerous complaints no phone call received as promised. Absolute con artist. I should have read the reviews

2026年1月26日
自発的なレビュー
5つ星のうち1の評価

Delayed refund

After having waited a long time for our covers to arrive, we discovered they had been incorrectly ordered (completely our fault). Following discussion it was agreed that we could return them for a refund, this we did some 6 weeks ago, needless to say we are still awaiting payment despite reassurance from Inka that the refund would only take between 3-5 days. A company that doesn’t have a phone number is not being more efficient as they would have you believe on their answer phone message, they just don’t want to deal with their customers. I would not trust them again…..
If a representative from Inka would like to prove me wrong then I will gladly alter this review …..

2026年5月13日
自発的なレビュー
5つ星のうち5の評価

I orderd seat covers for a 2020 peugeot…

I orderd seat covers for a 2020 peugeot partner van, spoke to customer service on Friday and was told they would be dispatched that day and they was and I received then on monday and that was to Ireland! Very happy with the product fit and look well 👍

2026年5月11日
自発的なレビュー
5つ星のうち1の評価

Ordered seat covers on28/3/26 numerous…

Ordered seat covers on28/3/26 numerous emails sent and only a couple replies both promising they would be dispatched the following week then had a phone call saying they would be dispatched last week and still nothing I’ve now asked for a refund as it’s a joke .Wish I read the reviews before ordering and the website still says delivery between 3-5 working days AVOID

2026年3月28日
自発的なレビュー
5つ星のうち1の評価

Placed a £500 order in March 2026…

Placed a £500 order in March 2026 expecting 2-5 day delivery as specified on the website. Contacted support who explained to wait 2 more weeks due to high demand. I have since emailed them and not received a response. I am still waiting for my full set of VW seat covers. Please do not use this company.

2026年3月30日
自発的なレビュー
INKA - Original Equipment ロゴ

INKA - Original Equipment からの回答

9th Of May 2026

Update.

New UK Based Customer Services Department

Dear Customers,

We hope this message finds you well.

Due to the unprecedented demand for our premium automotive accessories & the rise in customer enquiries we are pleased to announce that we have set up a new UK based customer services department to improve the communication flow with our customers.

As part of our Quarter 2 2026 business improvement strategy all online order enquires should now be emailed to:

info@inkacorp.com

Please ensure you place your order number in the subject line if you have one.

Our customer services representatives will aim to respond to you by email within 72 hours.
Please ensure you check your inbox including your junk & spam folders for our responses.

We have listened to our customers & aim to improve our line of communication, we appreciate your patience during this transition.

We thank-you for your business & support as we continue on our mission of continual improvement.

We would like to take this opportunity to sincerely apologise for any shortcomings in our customer services and delivery lead times that have not met your expectations.

Please be assured that we are working diligently to ensure that our service and delivery times align with the quality of our products, which are indeed worth the wait.

We hope to restore your faith in us as a genuine company experiencing growing pains.


Best Wishes From The Inka Team.

5つ星のうち1の評価

Scam company

Scam company, you won’t ever see your items you’ve ordered and you won’t get a refund either! AVOID AT ALL COSTS.

2026年5月8日
自発的なレビュー
INKA - Original Equipment ロゴ

INKA - Original Equipment からの回答

QTR 2 2026

Production Delays & Late Deliveries

Dear Customers,

Hope you are well.

As you may already be aware we have had many delays in our production which has resulted in some extremely late deliveries of customer orders and some very unhappy customers.

For this we sincerely apologise and we hope we can restore your faith in us as a genuine company with growing pains.

The majority of our goods are hand made in the UK and of extremely high quality, the unprecedented demand for our products has caused a bottle neck situation in our UK production line which we are now working through and catching up.

We are aware of current customer frustrations centred around communication with our customer services team which we are also now resolving.

We have just recently moved our customer services team back to the UK in line with our main production activities in order to improve the delivery timelines and the communication.

Please be rest assured we are working as hard as we can to get your order out for delivery & as quickly as possible so please bear with us.

If you cannot wait any longer for your order please let us know & we will process a full refund for you and pass on your cancelled order in the pipeline down to the next customer in the queue.

Please email customer services quoting your order number in the subject line at:

info@inkacorp.com

In terms of communication we aim to respond to all customers within 72 hours by email, please check all your inboxes including your spam & junk folders for our response.

We would like to take this opportunity to sincerely apologise where our customer services and delivery lead times have not met your expectations but please take note that we are working very hard to ensure the service and delivery times match the quality of our products, which are worth the wait.

We hope we can restore your faith in us as a genuine company with growing pains.

Best Wishes From The Inka Team.

5つ星のうち1の評価

Order for citroen van seat covers.

Placed an order for some van seat covers beginning of March, no sign after two weeks, emailed and was told they will posted out within the week, waited two more weeks and still no sign, all the while little to no email correspondence, requested a full refund with the company, no reply, put in a request for my credit card open a case on them then miraculously they turn up (placed the order 3rd March delivered 28th April) Opened the package to find the passenger cover fits but the drivers does not. What an absolute joke, just give it up, it's not working.

2026年4月28日
自発的なレビュー
5つ星のうち1の評価

Dreadful customer service

How did I not see these terrible reviews?? Like so many other people I ordered seat covers for my new transit custom on 26th March and still not received them despite showing as in stock. Inka claim they have been collected by DHL but are delayed with them 🤔 I have requested a refund but will raise a dispute with my bank if I don’t receive a reply.

**update 13/07/26

Another phone call to Inka and I was told that DHL had lost the parcel so they would need to raise a claim with them then send me another set - this never happened.

Another phone call and I was told my order was on the cancelled payments list so they couldn’t send - total lies, I had not cancelled the payment.

With no other option I did then raise a dispute with my bank which gives the retailer 45 days to respond, they did not challenge this and today I finally got my money back.

Be very wary of this company, I can’t see how they can keep trading for much longer. Nearly 4 months they had my money with no sign of any goods - disgusting.

2026年5月6日
自発的なレビュー
5つ星のうち5の評価

Please take your time to read this…

Please take your time to read this review.

I ordered my seat covers 5 weeks ago, it said on the website that the covers were in stock.
As it turns out they are made to order.

I decided to wait it out, give the benefit of the doubt, what I was seeing was a company in a crisis, this was explained when I emailed. They didn’t have amount staff producing the covers to keep up with the demand. The covers are made in the uk and I do think it’s important to support Uk businesses. I see a lot of people saying they didn’t get any reply but To be fair I got a reply eventually every time I emailed but judging by the amount of bad reviews I guess they are swamped with emails.

All I can say about my order is that the seat covers are amazing quality and were well worth the wait! It will take some time but just be patient as you will receive your covers eventually and you won’t be disappointed.

What’s letting this company down is the communication with customers, the website needs sorting out, its needs to be clear for the realistic delivery time when making an order and it should not say in stock if the covers need to be made to order. Overall I am very happy with the covers, credit where credit is due but they need to sort the logistics out. I hope they can turn it around and I hope people can understand how difficult it is to run a business right now in the uk, everything is against you and you just have a little patience’s…it’s not Amazon 😉

2026年4月30日
自発的なレビュー
INKA - Original Equipment ロゴ

INKA - Original Equipment からの回答

Hi,

Hope you are well.

We are most grateful for your review, guidance and understanding and we appreciate the time you have taken to write this.

Thank-you for your moral support.

From the INKA Team

5つ星のうち1の評価

late delivery, poor service

Save yourself the trouble, hassle and disappointment - look elsewhere for what you need.
We ordered a couple seat covers for one of our company vehicles near end of March.
T&C's on website state they aim for delivery in 5 working days. Well, don't hold your breath on that one. They are quick to take your payment for the order but not as quick to ship the order.
Order was delayed, and multiple email attempts sent to try to track our order went unanswered; nor do they answer the phone. The Phone no. on their website goes into an automated system stating all queries are to be emailed. Why bother listing a phone no. for contact if you wont answer it ?
Order was finally delivered a month later
Extremely disappointed in this company and their lack of customer service care.

2026年4月30日
自発的なレビュー
5つ星のうち1の評価

Absolutely disgusting service

Absolutely disgusting service, lie after lie. Don’t trust this company.
Order covers 16 days ago, only just dispatched, I was told they were with dhl . Total lies. Honestly go else where. Worst company I’ve EVER dealt with.

2026年4月28日
自発的なレビュー
INKA - Original Equipment ロゴ

INKA - Original Equipment からの回答

29th April 2026

Update.

New UK Based Customer Services Department

Dear Customers,

We hope this message finds you well.

Due to the unprecedented demand for our premium automotive accessories & the rise in customer enquiries we are pleased to announce that we have set up a new UK based customer services department to improve the communication flow with our customers.

As part of our Quarter 2 2026 business improvement strategy all online order enquires should now be emailed to:

info@inkacorp.com

Please ensure you place your order number in the subject line if you have one.

Our customer services representatives will aim to respond to you by email within 72 hours.
Please ensure you check your inbox including your junk & spam folders for our responses.

We have listened to our customers & aim to improve our line of communication, we appreciate your patience during this transition.

We thank-you for your business & support as we continue on our mission of continual improvement.

We would like to take this opportunity to sincerely apologise for any shortcomings in our customer services and delivery lead times that have not met your expectations.

Please be assured that we are working diligently to ensure that our service and delivery times align with the quality of our products, which are indeed worth the wait.

We hope to restore your faith in us as a genuine company experiencing growing pains.


Best Wishes From The Inka Team.

5つ星のうち1の評価

Never received order

Never received order. Sent out various emails to them kept getting the same response 'I will forward your order number to my production team this will be going out by tomorrow.'
Nothing. Incompetent and wasted human oxygen.

2026年3月13日
自発的なレビュー
5つ星のうち1の評価

Never received order

Made an order, received the email confirmation then nothing else. Waited 2 weeks to ask for an update. No reply. Waited another week, contacted them again. No reply. Requested a refund through PayPal a month after I made the order. Terrible company. Do not recommend.

2026年3月28日
自発的なレビュー
5つ星のうち1の評価

Absolutely horrendous company

Absolutely horrendous company - do not purchase from them. I ordered seat covers which stated 7-10 days lead time. After four weeks i started emailing and getting fobbed off with excuses. I obviously wanted these asap on my new van..... four months of bullshtt later and still no covers, i did a charge back through credit card thankfully.

Avoid at all costs.

2026年4月1日
自発的なレビュー

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