icommerce shop Innovagoods Opinión sobre los productos de esta empresa. Mala experiencia, evitar su compra, especificamente con los ventiladores retráctiles e iluminación de techo , después... ãã£ãšèŠã
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Ehrlich gesagt ist es völlig unverstÀndlich, dass ihr hier öffentlich auf Bewertungen reagiert, aber weder auf E-Mails noch auf Nachrichten ÃŒber PayPal antwortet. Das zeigt leider nur eines: Ihr ne... ãã£ãšèŠã
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Ewooster ist nach 6 Monaten Benutzung defekt. Keinerlei Support/UnterstÃŒtzung/Ersatzteile durch InnovaGoods. Charlotte vom Customer Care verweist nur an den HÀndler und empfiehlt mir den Recht... ãã£ãšèŠã
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InnovaGoods es referente europeo en el desarrollo de productos innovadores y de tendencia, con un alto valor añadido.
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46113, Montcada, ã¹ãã€ã³
- info@innovagoods.com
- www.innovagoods.com
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Very kind and efficient support
Very kind and efficient support, thank you Charlotte.
2024幎10æ4æ¥
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InnovaGoods ããã®åç
Olivier, thank you so much for this comment!
We are glad to hear you enjoyed your experience with us.
We always do our best to provide a fast delivery & the best assistance possible, as well as keep working on the offers in our catalog to come up with products of high quality and in line with our customers' expectations.
We will always be delighted to help & to ensure an unforgettable experience.
See you soon!
- Innovagoods
Blij met InnovaGoods!
Ik had een vraag over een bepaald artikel en kreeg dezelfde dag antwoord. Nadat ik doorgegeven had fat het probleem was opgelost, kreeg ik nog een melding dat ik te allen tijde een beroep op ze kon doen!
2024幎10æ2æ¥
èªçºçãªã¬ãã¥ãŒ
InnovaGoods ããã®åç
Cotty, thank you so much for this comment!
We are glad to hear you enjoyed your experience with us.
We always do our best to provide a fast delivery & the best assistance possible, as well as keep working on the offers in our catalog to come up with products of high quality and in line with our customers' expectations.
We will always be delighted to help & to ensure an unforgettable experience.
See you soon!
- Innovagoods
Atención súper rápida y efectiva
Atención súper rápida y efectiva. ¡Un verdadero lujo encontrarse con servicios de atención al cliente tan eficaces y agradables!
2024幎9æ30æ¥
èªçºçãªã¬ãã¥ãŒ
InnovaGoods ããã®åç
Marley, ¡muchas gracias por su comentario!
Estamos muy contentos de saber que está satisfecha con nuestro servicio de atención al cliente.
Siempre estaremos encantados de ayudarle y de hacer lo posible para ofrecerle una experiencia inolvidable.
Hasta pronto.
- Innovagoods
Excellent.
2024幎9æ19æ¥
èªçºçãªã¬ãã¥ãŒ
InnovaGoods ããã®åç
Thank you so much for this comment!
We are glad to hear you enjoyed your experience with us.
We always do our best to provide a fast delivery & the best assistance possible.
We will always be delighted to help & to ensure an unforgettable experience.
See you soon!
- Innovagoods
Ho acquistato una scopa mi hannoâŠ
Ho acquistato una scopa mi hanno prelevato il doppio dei soldi!
Non rispondono al telefono e nemmeno su messenger!ð€¬
Mi hanno attivato due prelievi automatici su due siti ho dovuto bloccare la carta!!!!
2024幎9æ11æ¥
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InnovaGoods ããã®åç
Gentile Antonella
Ci dispiace leggere della sua esperienza.
La preghiamo di confermarci la sua identità , il suo indirizzo email, il numero d'ordine e la piattaforma dove Ú stato effettuato l'ordine stesso, in modo che il nostro servizio clienti possa contattarla per poterla aiutare a risolvere i suoi dubbi e fornirle una soluzione.
Restiamo a sua totale disposizione.
Il team InnovaGoods
Pessima!
Pessima esperienza. Ordinato scopa in silicone da 9,99 e mai arrivata. Ho trovato poi in altro addebito di 47 euro, na non ho ordinato nulla!! Una truffa bella e buona. Non rispondono.
2024幎8æ27æ¥
èªçºçãªã¬ãã¥ãŒ
InnovaGoods ããã®åç
Gentile Ilena
Siamo spiacenti per l'accaduto.
Le suggeriamo di contattare il rivenditore da cui ha acquistato il prodotto, per ricevere l'assistenza necessaria.
Qualora invece lo avesse comprato sul nostro sito www.innovagoods.com, può contattarci a questa email hello@innovagoods.com.
I nostri agenti sono sempre a disposizione per fornirle la soluzione piú adeguata.
A presto!
Il team InnovaGoods
This is the first time I used Innovagoods
This is the first time I used Innovagoods. They sent me a link to An Post who were supposed to deliver the item. I clicked on that link several times but got nowhere. I contacted Innova and got a prompt reply from Charlotte. But in the meantime it had been delivered! I must say though the response from Charlotte Innova was excellent. Good customer service. Also they are following up with the carrier as to why the system did not work as it normally does.
2024幎9æ2æ¥
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InnovaGoods ããã®åç
Clive, thank you so much for this comment!
We are glad to hear you enjoyed your experience with us.
We always do our best to provide a fast delivery & the best assistance possible, as well as keep working on the offers in our catalog to come up with products of high quality and in line with our customers' expectations.
We will always be delighted to help & to ensure an unforgettable experience.
See you soon!
- Innovagoods
Tras verificar que el pedido recibidoâŠ
Tras verificar que el pedido recibido no era lo que yo habia comprado y justificarlo con imagenes,no he obtenido respuesta.
Esto hace que no vuelva a comprar nada de este vendedor.
2024幎7æ26æ¥
èªçºçãªã¬ãã¥ãŒ
InnovaGoods ããã®åç
Estimada Sara
Sentimos las molestias ocasionadas.
Le sugerimos ponerse en contacto con el vendedor al que compró el producto para obtener ayuda.
Si lo ha comprado en www.innovagoods.com, se ponga en contacto con nosotros a través del correo hello@innovagoods.com.
Nuestros agentes están siempre a su disposición para ofrecerle la solución más adecuada.
¡Hasta pronto!
El equipo de Innovagoods
Fijn koelkussen gekregen metâŠ
Fijn koelkussen gekregen met verjaardag. Helaas niet bruikbaar. Lekt als een rieten mandje. Bed nat. Natuurlijk geen bonnetje dus ook geen mogelijkheid om te retourneren. Wat zondeðª is er een mogelijkheid om dit kussen goed te dichten?
Het antwoord helpt ook niet. Zoals aangegeven heb ik dit cadeau gekregen en weet niet waar het gekocht is!!! Kan ik ook niet zomaar achter komen want de gevers wonen hier niet. Dus......
2024幎8æ5æ¥
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InnovaGoods ããã®åç
Dear Ria
We are sorry for the inconvenience.
We suggest that you contact the retailer you purchased the product from for assistance.
If you purchased from www.innovagoods.com, please contact us at hello@innovagoods.com.
Our agents are always available to provide you with the most suitable solution.
See you soon!
The InnovaGoods team
He comrado una fregona de pedal ViledaâŠ
He comrado una fregona de pedal Vileda y el producto es excelente,,, el envio se realizò en unos 4 dias, todo perfecto
2024幎7æ20æ¥
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InnovaGoods ããã®åç
Estimado Francisco
Desde InnovaGoods agradecemos enormemente tu reseña.
Nos hace especial ilusión que seamos un referente para ti y siempre estaremos encantados de ayudarte y de garantizar una experiencia inolvidable.
Un saludo.
- Innovagoods
Producto de mucha calidad y el envÃo excelente
Producto de mucha calidad y el envÃo excelente,, muy recomendable comprar en esta empresa
2024幎7æ18æ¥
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InnovaGoods ããã®åç
Gracias por compartir tu experiencia con nosotros!
Estamos encantados de saber que valoras nuestros productos positivamente en todos los aspectos: esto nos motiva a seguir trabajando en esta dirección para proporcionar productos de calidad a nuestros clientes.
¡Esperamos verte de nuevo pronto!
- Innovagoods
Encantada con todos los productos
Encantada con todos los productos
He comprado varios productos de esta marca, un separador de dedos y una sniffing mat para las perras y estoy encantada con la calidad de los dos. En especial con la mat que les encanta a mis perras y además la he lavado muchas veces en la lavadora y sigue como el primer dÃa. (Tengo una de otra marca que ha ido perdiendo el color y el grosor de la tela con los lavados)
2024幎7æ1æ¥
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InnovaGoods ããã®åç
¡Inmaculada, gracias por compartir tu experiencia con nosotros!
Estamos encantados de saber que valoras nuestros productos positivamente en todos los aspectos: esto nos motiva a seguir trabajando en esta dirección para proporcionar productos de calidad a nuestros clientes.
¡Esperamos verte de nuevo pronto!
- Innovagoods
Counterfeit products!
Counterfeit products! We purchased an InnovaGoods travel pillow on Amazon. The pillow is a counterfeit, and all the resellers have been pulled off Amazon. All the resellers informed me that they purchased these counterfeit pillows from InnovaGoods and the pillow was branded as InnovaGoods. See one copy of the email below from one of the resellers:
Good morning,
I am contacting you because you have filed a complaint against the product:
InnovaGoods Inflatable Pillow with seat support, Polyester Vinyle, Bleu, 96x24x24 cm
Kibekis works with the Innovagoods brand from the Big Buy integration platform, with the corresponding sales authorizations in the different marketplaces.
Kibekis is not the brand's owner but only an authorized distributor. InnovaGoods is the brand's owner.
2024幎6æ21æ¥
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InnovaGoods ããã®åç
Dear Marie
We are sorry to read your words.
We hereby guarantee that all our products sold through our official channels are original and are protected by the principle of free movement of goods within the European Union and by the exhaustion of trademark rights.
We suggest that you contact the retailer you purchased the product from for assistance.
If you purchased from www.innovagoods.com, please contact us at hello@innovagoods.com.
Our agents are always available to provide you with the most suitable solution.
See you soon!
The InnovaGoods team
Broke after one month
*edited version*
My purchase broke 1 month after using it a few times.
The company said that I could get a new one, and sent me the returning label. I sent the item back and was ghosted afterwards. Iâve emailed them many times. One month after the reclamation they transferred me my money back after my trustpilot review.
2024幎5æ24æ¥
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InnovaGoods ããã®åç
Dear Henriksen
We are sorry to read about your experience.
After careful analysis we verified that your case was handled on 26 June, through our contact channels.
With this in mind, we would like to kindly ask you to consider revising your review for more transparency with all users.
Thank you for your patience, we remain at your complete disposal at hello@innovagoods.com.
The Innovagoods Team
encantada con la experiencia
Compré dos ventiladores de techo que me parecen muy bien calidad precio,despues de montar la segunda unidad vimos que nos faltaba una pieza y nos pusimos en contacto con atención al cliente.La experiencia ha sido que nos han atendido magnÃficamente,nos han enviado la pieza que faltaba en tiempo récord.Muchas gracias!!
2024幎6æ21æ¥
èªçºçãªã¬ãã¥ãŒ
InnovaGoods ããã®åç
Sonia, ¡muchas gracias por este comentario!
Nos alegra saber que ha quedado satisfecha con su experiencia con nosotros.
Siempre hacemos todo lo posible para proporcionar una entrega rápida y la mejor asistencia posible, asà como seguir trabajando en las ofertas de nuestro catálogo para ofrecer productos de alta calidad y en lÃnea con las expectativas de nuestros clientes.
Siempre estaremos encantados de ayudarle y de garantizar una experiencia inolvidable.
¡Hasta pronto!
- Innovagoods
TRUFFA! Massaggiatore anticellulite che non ho fatto nessun ordine!
Mi Ú arrivato un prodotto che nemmeno ho ordinato. Non ho fatto nessun ordine, non ero in casa e mia mamma non sapendo ha ritirato il pacco e ha pagato 30 euro. Non c'Ú possibilità di parlare con un'operatore, o un recapito telefonico. Ho mandato varie email e non ho ricevuto nessuna risposta. Una truffa! Al giorno d'oggi viene studiato di tutto e di più per fregare la povera gente che lavora onestamente. Vergogna!
2024幎5æ7æ¥
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InnovaGoods ããã®åç
Salve Cristina,
Siamo sinceramente dispiaciuti di leggere le sue parole, e ci dispiace per quanto accaduto.
Vorremmo chiarire che noi, InnovaGoods, siamo il marchio e assistiamo direttamente tutti i clienti che acquistano tramite il sito www.innovagoods.com.
Come podrà verificare direttamente sul sito, questi sono i nostri metodi di pagamento:
- Pagamento espresso con Apple Pay o Google Pay
- Carta di credito o di debito
- PayPal
- Klarna (pagamento in 3 rate senza interessi)
Non Ú quindi ammesso il contrassegno (pagamento alla consegna), per ordini effettuati sul nostro sito ufficiale si accettano solo metodi di pagamento automatici.
Nel suo caso, lei ha ricevuto il pacco ordinato tramite un rivenditore autorizzato, che Ú responsabile della risoluzione di eventuali questioni relative a resi o assistenza post-vendita.
Per questo motivo, la invitiamo a contattare direttamente il rivenditore in questione.
Ci scusiamo per gli eventuali disagi causati.
Restiamo a disposizione per qualsiasi ulteriore informazione.
Il Team InnovaGoods
Ho comperato il ventilatore a torreâŠ
Ho comperato il ventilatore a torre Fankol Innova Goods,contentissimo, basso prezzo e buona qualita. Molto bello il design (italiano). Complimenti .
2024幎4æ28æ¥
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InnovaGoods ããã®åç
Giuseppe, grazie mille per questo commento!
Siamo lieti di sapere che ha apprezzato la sua esperienza con noi.
Facciamo sempre del nostro meglio per continuare a lavorare sulle nostre offerte di catalogo per proporre prodotti di alta qualità e in linea con le aspettative dei nostri clienti.
Saremo sempre lieti di aiutarla per assicurarle un'esperienza indimenticabile.
A presto!
- Innovagoods
wat een slecht bedrijf
wat een slecht bedrijf, meerdere keren besteld en nooit iets aangekomen geven de vervoerder de schuld,zeker geen bedrijf om zaken mee te doen.
2024幎4æ24æ¥
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InnovaGoods ããã®åç
Dear Hal,
We are sincerely sorry to read your words.
We would like to clarify that we, InnovaGoods, are the brand, and we directly assist all customers who buy through www.innovagoods.com.
In your case, after investigating our system with the contact provided, we have come to the conclusion that you made your purchase through an authorized dealer who is responsible for resolving any questions about returns or after-sales service. For this reason we invite you to contact your dealer directly.
We apologise for any inconvenience caused. We remain at your disposal for any further information.
Yours sincerely
The InnovaGoods team
Innova Hearzy hearing amplifier
The Hearing amplifier I purchased is exceptional and incredibly well priced..
The communication that I had with Innova Goods was pleasant and informative . I cannot recommend them highly enough....
2024幎4æ22æ¥
èªçºçãªã¬ãã¥ãŒ
InnovaGoods ããã®åç
Hello Mark,
Thank you for your wonderful feedback!
We're thrilled to hear that you're finding our product exceptional and reasonably priced. Also, it's great to know that our communication was pleasant and informative for you. Your recommendation means a lot to us: we will always be delighted to help & to ensure an unforgettable experience.
See you next time,
- Innovagoods
Tutto Perfetto
2024幎4æ15æ¥
èªçºçãªã¬ãã¥ãŒ
InnovaGoods ããã®åç
Cristina, grazie mille per questo commento!
Siamo felici di sapere che Ú soddisfatta.
Il nostro impegno é sempre orientato a garantire un'esperienza indimenticabile.
A presto!
- Innovagoods
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