Insight Systems レビュー 

Jake at Insight was very helpful and explained everything in detail. Advised me of the best options for our school and we're really pleased with the service and costs so far. Would recommend!

We recently changed supplier to Insight Systems and couldn't be happier. With special thanks to Oliver Gray, our account manager, for taking the time to come to our offices and explain the options available. His recommendations, help and support made the process run smoothly. Nothing was too much trouble for Oliver and I appreciated his no pressure approach - a rare trait in this day and age. We are very happy with our new Epson machines, giving great copy quality, speedy printing and also savings in energy costs.

Highly recommend Oliver and the team at Insight Systems!

Excellent service from start to finish

We chose Insight Systems after reviewing several managed print providers, and the experience has been excellent.

Matthew Johnston took the time to understand our requirements and helped us identify the right solution without making the process feel like a sales pitch. What began with one office soon expanded across our other sites, replacing a mixture of ageing printers with a smaller, properly managed fleet of Ricoh devices.

The deployment was handled extremely well, including the considerable challenge of moving the machines through an old Victorian building with narrow staircases and no lift. Alun Lewis managed the logistics smoothly, while Andrew Dale provided valuable technical knowledge and support throughout.

The new service has significantly reduced the time our IT team spends managing printers. Toner and waste toner are handled automatically, servicing and support are covered, and the devices provide the features and reliability we needed.

The costs made sense, the deployment went smoothly and the result has genuinely made life easier for everyone. I would happily recommend Matthew and the team at Insight Systems to any organisation considering managed print services.

We've been really pleased with the level of service from the team at Insight Systems. Whenever we've needed support, they've been quick to respond, easy to get hold of, and genuinely helpful in sorting things out rather than just ticking a box. It makes a real difference dealing with a team that treats you like a priority rather than just another account. Would happily recommend them.

Having been bitten by more than one photocopier/printer company, we decided to switch to Insight systems. We’ve been with them now for a few months and I can honestly say we have not been disappointed. Harry has been very approachable and honest in his communication which has been hugely appreciated given our past experiences. He took care of everything with the old company and setting us up with Insight. The machine itself is very easy to use and costs are competitive. I would definitely recommend.

Matthew cannot do enough for you, always available if needed and the service is fantastic. Give them a go. SB

I bumped into Zeeshan quite randomly one bright morning mid spring, and i believe it may have been fate!
Long story short, we were having problems with our current supplier who were clearly taking advantage of us even though we had been with them for a number of years. When Zeeshan explained that he worked for Insight Systems, i stopped and listened to what he had to offer. He was articulate in his explanation of what he could do for us and there was absolutely zero pressure in his tactics.
We signed up to a contract that although longer than what we had with our current provider, actually saves us money in the long run. They are also much closer and the staff treat us as we would expect.
I would whole heartedly recommend Insight Systems based on our five star experience
And well played Zeeshan !

I have now used Insight Systems across two different schools, and I have been consistently impressed with both the quality of their service and the level of support they provide.

Their team is knowledgeable, responsive, and always willing to go the extra mile to ensure projects are delivered successfully. From initial discussions through to implementation and ongoing support, everything has been handled professionally and efficiently.

The printing solutions they have provided have been reliable and well supported, and any queries or issues have been dealt with promptly. It is refreshing to work with a supplier that genuinely understands the needs of schools and delivers first-rate customer service.

I would highly recommend Insight Systems to any school or organisation looking for a trusted printing and managed print partner.

Mark Leporati
Head of IT
Radnor House Sevenoaks

We recently turned to Insight Systems to assist with new printers. The transition has been smooth and the ongoing care and assistance has been fantastic. Personal thanks to Matt Fassett for all his hard work to date and look forward to an ongoing positive working relationship.

Insight are great! Highly recommended. They are quick and responsive to support requests and the field techs are friendly and very knowledgeable. They went out of their way to make the transition from another printer provider as smooth as possible and are very competitive with their pricing. No complaints at all from us!

Ross Tillman our representative actually took time to find a plan that suited our office needs and budget.
The Service engineer installed the machines and took time to show the staff how to operate them.
Overall very pleased with our experience.

Mark Sandhu, our account manager, and the team at Insight are trusted partners of our growing business.

Supportive for both planned expansion and emergency breakdowns. As a 24 hour business, we could not ask for more. They were onsite in less than an hour today, which no other provider can match.

Great customer service and no hard selling. Just what we need.

We've worked with Insight Systems for almost three years now at Waddesdon, supplying and supporting our fleet of sustainable Epson inkjet printers, and the service has been excellent across the board.
Sales, admin and service have all been consistently great — Ross, Alun, Sue, Matthew and Daren have all played a part in that, along with others behind the scenes I haven't dealt with directly. No hard sell, quick responses, and they get things done properly the first time, whether it's routine maintenance or ad hoc jobs like moving printers between locations at short notice.
Three years in, I wouldn't hesitate to recommend Insight Systems. It's rare to find a supplier where sales, admin and service are all this reliable.

I'd wholeheartedly recommend Insight Systems for anyone who is looking at managed print services. Our account manager Matt Fassett has been no end of help getting our printing requirements under control. Thanks Guys!

We have been using Insight for 2 and a half years now and the service from initial enquiry with Ross to every day use has been seamless.

Responsive, fully supportive service. Friendly and knowledgeable team always ready to go that extra distance to find the right solutions for our needs.

I opted to use Insight Systems again after a great experience with them (particularly Matt) several years ago in a previous job. Once again Matt was a great help selecting the machine I needed and the whole team worked hard to get exactly what I needed when I needed it, despite me changing the delivery date and requirements! Would definitely recommend them highly.

Prompt service