Insight Systems レビュー 

72
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We recently changed supplier to Insight Systems and couldn't be happier. With special thanks to Oliver Gray, our account manager, for taking the time to come to our offices and explain the options... もっと見る

企業が回答しました

5つ星のうち5の評価

We've been really pleased with the level of service from the team at Insight Systems. Whenever we've needed support, they've been quick to respond, easy to get hold of, and genuinely helpful in sortin... もっと見る

企業が回答しました

5つ星のうち5の評価

Jake at Insight was very helpful and explained everything in detail. Advised me of the best options for our school and we're really pleased with the service and costs so far. Would recommend!

企業が回答しました

5つ星のうち5の評価

Mark Sandhu, our account manager, and the team at Insight are trusted partners of our growing business. Supportive for both planned expansion and emergency breakdowns. As a 24 hour business, we c... もっと見る

企業が回答しました

企業情報

  1. コピー機提供業者
  2. ・
  3. オフィス機器レンタル業
  4. オフィス機器提供業者
  5. コピー機修理業
  6. 印刷設備提供業者
  7. 事務機器修理 サービス

当該企業による記述

A privately owned business operating since 2003 offering our clients a consultative focussed approach using a multi vendor platform of "best in class" product to ensure the right fit for their needs. Including a strong focus on the environmental and commercial requirements goals of modern organisations. Providing a fully automated Managed Print Services solution, with very high levels of customer services ensures their photocopiers, printers, scanners and supporting software operates effectively

Our Accreditations

当該企業による記述

Cresent Purchasing Consortium Framework supplier
We are an approved Cresent Purchasing Consortium Framework supplier, which is recommended by the Department for Education. Demonstrating that we have gone through rigorous checks to ensure all guidelines are being achieved.
The Managed Print Services Association Award (MPSA)
This is a global, independent organisation dedicated to advancing the MPS industry. This leadership award recognises providers that demonstrate excellence in customer engagement, technology, service delivery, and innovation.
NEPA 3 Supplier
This framework enables Higher Education and the wider public sector to buy goods and services. Supporting members to purchase responsibly, cost effectively, and compliantly. Providing added-value services to benefit the HE procurement community.
Procurement Services
This Department for Education-recognised framework offers a compliant and efficient procurement route for schools, academies, local authorities, and other publicly funded organisations. Through the framework, Insight Systems will continue to deliver innovative print technology, managed print services, and tailored solutions designed to reduce costs, improve efficiency, and support sustainability objectives.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

72件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(72)

過去12か月のレビュー数: 54件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

All customers matter

Most communication with Insight is electronic so we hardly ever see them. On this occasion a price adjustment was required, the matter was resolved quickly and efficiently. All customers, big or small matter to these guys and it shows.

2026年6月9日
Insight Systems ロゴ

Insight Systems からの回答

Thank you Robert, we try to automate our systems but maintain a strong team of aftersales people to back this up

5つ星のうち5の評価

Amazing experience

We've been working with insight systems for our printer and they have been topnotch service providers. Periodical check ins, prompt service etc makes the company top. Installations and service is always a smooth process. Richard is always proactive and amazing at the job.

2026年6月29日
自発的なレビュー
Insight Systems ロゴ

Insight Systems からの回答

Thank you Dominic, a referral like this from one of our long term customers is good to hear. Will pass on your comments to Richard

5つ星のうち5の評価

Good Service

“Having changed supplier to insight Systems, we now realise how bad our previous companies support and service were, would highly recommend them”

2025年7月21日
自発的なレビュー
Insight Systems ロゴ

Insight Systems からの回答

Thank you for this, glad we are living up to your expectations

5つ星のうち5の評価

Excellent Service & Support

Insight Systems recently helped us negotiate the purchase of our currently leased MFD and set up an annual rolling service contract. The whole process was smooth and stress-free. The team, especially our account manager, Richard, are always helpful, quick to respond, and go the extra mile to make things easy. Highly recommended!

2026年6月1日
Insight Systems ロゴ

Insight Systems からの回答

Thank you for this, Richard along with the rest of our team work hard to make dealing with us stress free

5つ星のうち1の評価

What went wrong this time

What went wrong this time? Well the same as last time, the delivery drivers are lazy, they don't research the addresses properly. Three times there have been failed deliveries. We Freight 44 are open all day and we get notifications that customer is not in to take delivery, when in fact it's the drivers not looking for us or asking directions.

2026年6月19日
Insight Systems ロゴ

Insight Systems からの回答

Steve, we are aware of your concerns but using independent delivery companies means like everyone we are having to accept the poor levels of service provided. I don't believe these comments reflect on us or the services provided directly by Insight Systems.

5つ星のうち5の評価

Fast, friendly service

They were very responsive, fast, friendly and got the job done.. what more can you ask for

2026年6月19日
Insight Systems ロゴ

Insight Systems からの回答

Romano, short and too the point, thank you

5つ星のうち5の評価

Professional Service

They always give a professional and consistent service. Any issues are resolved by Customer services without any fuss. The perfect solution to our printing and copying needs

2026年6月17日
Insight Systems ロゴ

Insight Systems からの回答

David, thank you for this will ensure our customer service and technical teams are aware of your comments

5つ星のうち5の評価

Matthew the advisor who came out to see…

Matthew the advisor who came out to see us initially was very transparent when discussing the costings. On the day we had our machines fitted we were also migrating to another IT provider, which was a nightmare & the service engineer who came to install stayed all day to make sure we were up & running & even came back the following day. The service we have received has been excellent. Matthew also dealt with our previous provider making our journey so much easier!

2026年4月29日
自発的なレビュー
Insight Systems ロゴ

Insight Systems からの回答

Jane, thank you for this and your comments about our team

5つ星のうち5の評価

Would Highly Recommend!

We would highly recommend Insight Systems to all.

From the very start they have been knowledgeable and helpful when advising what would best suit our needs, a very smooth transition from our switching from another company.

Customer service staff always been friendly and responsive. We couldn't ask for anymore!

2026年6月15日
Insight Systems ロゴ

Insight Systems からの回答

Teresa, this is great feedback thank you very much for the review.

5つ星のうち5の評価

Great Service

Great Service

Always prompt to fix any issues and engineers are always helpful and friendly what more could you ask for

2026年6月15日
Insight Systems ロゴ

Insight Systems からの回答

Rob, thanks for the comments.

5つ星のうち5の評価

Insight systems stand out in a crowded…

Insight systems stand out in a crowded space. They are quick to send out out supplies so we never run out. The customer service and the repair service are top tier too. Extremely fast. We have never had an issue with them and would highly recommend them to all.

2026年6月12日
Insight Systems ロゴ

Insight Systems からの回答

Gary, great review thank you for both your comments and recommendation

5つ星のうち5の評価

This company shines!

We have been using Insight Systems for several years and have been extremely pleased with the service. Their equipment has proven to be highly reliable and robust.

The team is professional, friendly and efficient, making them a pleasure to work with. Matthew, our account manager is exceptional! He is always available to provide practical solutions, valuable advice and outstanding support, ensuring our office requirements are met effectively and efficiently.

We would highly recommend Insight Systems to any business looking for dependable equipment and excellent customer service.

2026年6月1日
自発的なレビュー
Insight Systems ロゴ

Insight Systems からの回答

Jane, thank you for this always good to get such positive feedback and will ensure all the team are aware of your comments

5つ星のうち5の評価

Smooth Transition to New Epson Machines

We recently partnered with Insight Systems to replace two of our older toner-based copiers with new Epson inkjet machines. While the transition from toner to inkjet technology initially raised some concerns, we found reassurance by speaking with other customers and visiting the Insight showroom to see the machines in action.

After using the new machines for a couple of months, we are pleased to report that they have been extremely reliable and have presented no issues. The upgrade has not only improved performance with faster printing speeds but has also delivered cost savings.

A special thanks to Oliver for his recommendation and support throughout the process—his guidance has enabled us to make a valuable upgrade to our office equipment.

2026年5月29日
自発的なレビュー
Insight Systems ロゴ

Insight Systems からの回答

Hi Joe, great feedback thank you. Many existing and new clients are seeing the benefit of the Epson models not only for the environmental benefits and energy reduction but also for their superior reliability

5つ星のうち5の評価

great service!!

We only had great experience dealing with this company. They are friendly, efficient and have managed to save us quite a lot of money by providing a reliable and affordable product compared with what we used to pay elsewhere. As a small charity that means a lot for us.They were recommended to us and we will be doing the same!!

2026年5月18日
自発的なレビュー
Insight Systems ロゴ

Insight Systems からの回答

Denis, thank you for this and appreciate any recommendations or feedback

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