I usually speak to Caroline Jones (renewals Team Leader) each year she works so hard to keep my premium down and always has advice for every query I have. The one time in 6 years I have had to make a... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Firstly Toni McGarvey was very friendly. She was excellent @ explaining all the points & putting things across. You could feel the confidence in her voice. Thank you very... もっと見る
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Johnny Bryan is a very experienced and very attentive person I spoke to. He listened and understood every single bit and gave me a great deal for my taxi insurance. I was getting a cheaper deal from... もっと見る
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Good and cheapest this is 6th year I renewed my taxi insurance with them highly recommended
企業情報
当該企業による記述
As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.
連絡先
Suite 1 + 2, Gordon House, Leicester street,, PR9 0ER, Southport, 英国
- 0333 200 0071
- enquiries.taxi@bbrown.com
- www.insuretaxi.com
4.8
優良
285件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’m really greatful to have found such…
I’m really greatful to have found such a good insurance company it’s very trustworthy and it has a good quality
2025年11月13日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Nice to see you are happy with the service - thanks for the feedback 😊
A 3rd year spent with INSURETAXI and a…
A 3rd year spent with INSURETAXI and a further positive experience. I am always contacted 2 weeks prior to renewal with a quote ready. The process of renewing is made easy for the customer if happy with the price. Customer service is always excellent - friendly and super efficient. Sales executive Lauren found me an affordable quote and made the process of renewing a pleasant experience, in a very short time I had my new certificate by email. Couldn't ask for more. Thank you
2026年3月12日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Thanks so much for your renewing with us again for another year and for the great feedback, we really do appreciate it. I will pass your comments onto the team 😊
Very Friendly Service
My situation was stressful but as Ella Halton dealt with it and explained me everything really happy with service I received and recommended as 5⭐️rating.
2026年3月10日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Thanks so much for the kind review. Glad Ella in our customer service team was able to assist you. 😊
Great customer service
Great customer service. Mr Paul Poland was really helpful in helping us get the best rate and was really patient and helpful in providing us the best service over two days.
2026年3月4日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Thanks for choosing Insure-TAXI for your insurance policy. I will pass your comments onto the team 😊
I will recommend Louis Burke as a very…
I will recommend Louis Burke as a very helpful member of the team i think he is very nice person indeed
2026年2月26日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
thanks for your review I will pass your comments onto the team 😊
Best service and price from Lauren…
Best service and price from Lauren Bur-ell happy I renewed my insurance again
2026年2月24日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Nice to see you are happy with our service and price, Thanks for renewing with us again 😊
Louis went above and beyond to resolve…
Louis went above and beyond to resolve my issues he persevered and got to the bottom of my issues. Renewed my policy because of the effort of this young man.
2026年2月23日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Thanks so much for renewing your Taxi policy with us again. Glad Louis was able to resolve your issues 😊
Brown & Brown formerly InsureTAXI からの回答
Thanks for the positive review 😊
Very quick service all perfect
2026年2月12日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Nice to see you are happy with the service received. Thanks for leaving a review 😊
Very good customer service and friendly…
Very good customer service and friendly people
2026年2月12日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Glad you are happy with the team here at Insure-TAXI thanks for sharing your feedback 😊
Ella was very knowledgeable
Ella was very knowledgeable, pleasant and lovely to deal with.
2026年2月17日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Nice to see you are happy with the service - thanks for the review i will pass your comments onto the team 😊
Really good service i just cal about…
Really good service i just cal about my problem they shourt out within a minute.
2026年2月17日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Thanks for sharing your review - glad we were able to resolve your issue quickly 😊
Amazing experience
Amazing experience! The service was accurate and the process was very smooth.
👍
2026年2月13日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Nice to see you are impressed with the service. We do try ad make the process as easy as possible, Thanks for sharing your feedback 😊
Absolutely disgusting company.
Absolutely disgusting company.
Brown & Brown harass you to sign up, then completely change their story once they have your money. I was clearly told the cancellation fee would be £100 instead, I was charged £391.26, almost the cost of a full month.
They took around £1,250 for just 57 days of cover. No claims, no accidents, no damage, and no benefits whatsoever. That is pure exploitation.
This is not customer service it is misleading, greedy, and unfair. They show zero honesty, zero flexibility, and zero respect for taxi drivers.
If you value your money or your peace of mind, stay well away.
One of the worst insurance experiences I’ve ever had.
2026年2月3日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Thank you for your feedback. We’re sorry to hear you feel disappointed with your experience.
We would like to clarify that we do not cold‑call or pressure customers to purchase insurance. All policy information, including terms, conditions, cancellation charges and any costs relating to additional products, is provided in full before a policy is purchased.
The charge applied at cancellation is calculated based on the annual premium, the time on cover, and any optional products selected. Where a customer chooses to pay monthly through a finance provider, this includes an interest charge set by the finance company, which is also disclosed before purchase.
In this case, the charges applied were correct based on the cover provided. However, we have reduced some costs as a gesture of goodwill to assist you. Your feedback has now been passed to our complaints team for further review.
Brown & Brown formerly InsureTAXI からの回答
Thanks for the review 😊
Everything went smoothly
Everything went smoothly. No issues getting quote and everything was professional. Everything sorted in no time.
2026年1月22日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Thanks for sharing your feedback 😊
Jamie Hind - amazing
One word. Jamie Hind. Ok that’s 2 but what a service. First time insurance on a taxi I was skeptics but I couldn’t ask for more, helpful knowledgeable, an absolute credit to the business. I tried riveria, patons & bluedrop none got anywhere near the service levels or price. Can’t recommend enough. Z islam
2026年1月28日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
So nice to read you feedback about Jamie, glad he was able to exceed your expectations and was able to help with your first taxi insurance. thanks for the review 😊
Brown & Brown formerly InsureTAXI からの回答
Glad to see you are happy with our service, Thanks for sharing your review 😊
Brown & Brown formerly InsureTAXI からの回答
Thanks for the positive review 😊
Ella was great and helpful to transfer…
Ella was great and helpful to transfer my insurance policy to new car .Great customer service always .Its my 3rd with this company.Never disapointed me.Thanks😊
2026年1月20日
自発的なレビュー
Brown & Brown formerly InsureTAXI からの回答
Thanks so much for sharing your feedback, really nice to see you are happy with the service from Ella and the team. Thanks for insuring with us we do appreciate our loyal customers 😊
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