Brown & Brown formerly InsureTAXI  レビュー 

285
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I usually speak to Caroline Jones (renewals Team Leader) each year she works so hard to keep my premium down and always has advice for every query I have. The one time in 6 years I have had to make a... もっと見る

企業が回答しました

5つ星のうち5の評価

Firstly Toni McGarvey was very friendly. She was excellent @ explaining all the points & putting things across. You could feel the confidence in her voice. Thank you very... もっと見る

企業が回答しました

5つ星のうち5の評価

Johnny Bryan is a very experienced and very attentive person I spoke to. He listened and understood every single bit and gave me a great deal for my taxi insurance. I was getting a cheaper deal from... もっと見る

企業が回答しました

5つ星のうち5の評価

Good and cheapest this is 6th year I renewed my taxi insurance with them highly recommended

企業が回答しました

企業情報

  1. 保険ブローカー

当該企業による記述

As a taxi insurance broker, we will work hard on your behalf to get you the taxi insurance policy to meet your needs. It is very important to get the right balance of a competitive premium and the correct level of cover. As taxi driving is either your livelihood or even your business, being off the road can hurt financially. Our cover will make sure that, in the unfortunate event of a non-fault accident, that you are back on the road as quickly as possible in a like-for-like replacement vehicle.


連絡先

4.8

優良

TrustScore 5段階評価の5

285件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(285)

過去12か月のレビュー数: 122

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I dealt with Zak

I dealt with Zak, he was very helpful and organised my Private Hire cover. The premium was also significantly cheaper than my existing broker, so all in all, I was pleased to have dealt with Zak/InsureTaxi.
Thanks!

2025年10月6日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Thanks for insuring your Taxi with us and for sharing your feedback 😊

5つ星のうち5の評価

Benjamin Huyton-Meadows TOP SALES MAN

Benjamin Huyton-Meadows was absolutely brilliant, excellent communication skills, Ben was very polite and professional over the phone and got me the best Taxi quote.
#INSURETAXIALLTHEWAY #BENTOPSALESMAN

2025年10月6日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

So nice to see you are happy - thanks for insuring with us. I will pass your comments onto Ben & the team 😊

5つ星のうち5の評価

Very helpful

Very helpful, professional and friendly service

2025年10月7日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Glad to see you are happy with the service. Thanks for the feedback 😊

5つ星のうち1の評価

Customer service staff not helpful

Customer service staff not helpful

2025年10月1日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Further to our conversation i am sorry you wasn't happy with the service. But as we discussed once you raised the issue about your documents this issue was rectified with your insurer and the correct documents were received within an hour.

5つ星のうち5の評価

I’ve just renewed my private hire…

I’ve just renewed my private hire policy with Lauren she was really friendly and professional and explained everything thoroughly including the extras that were available.it was a pleasure dealing with her and I hope to deal with her again in the future.
Chris Fenton

2025年9月25日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Nice to see you are happy with the service received. I will pass your comments onto Lauren & the team. Thank you for your custom again this year 😊

5つ星のうち5の評価

Excellent service

Today we received excellent service from Ella Halton.Everything was straight forward.Thank you ever so much.

2025年9月25日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Nice to see you were happy with Ella in our customer service team. Thanks for sharing your review 😊

5つ星のうち5の評価

Listening to your needs

Amanda was really helpful listening to my expectations and helped the way to lower my taxi insurance premium.

2025年9月24日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Nice to see you are happy with the service from Amanda glad to see she was able to help you get a lower premium 😊

5つ星のうち1の評価

Absolutely disgraceful company i was a…

Absolutely disgraceful company i was a private hire driver and I stopped doing that job 3 weeks ago I've been trying to cancel now for the whole 3 weeks with umpteen phone calls and emails to no answer they finally phone me and trying to charge me just under £500 as they can't backdate it yea very good they can sing for it avoid this company at all costs

2025年9月23日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Sorry to hear you are not happy with our service. After checking our telephony i have been unable to trace any phone calls from yourself, We did receive 1 email which was action-ed within 2 working days of receipt. We are unable to backdate any cover or cancellations so we have followed our correct procedure & to help you out we did reduce some of the administration charges. If you wish to discuss please call

5つ星のうち5の評価

I have been insuring my taxi with…

I have been insuring my taxi with insure taxi for some times can’t even remember the years, it could be more then probably 5 years, never had any problems at all, price is reasonable but also an explanation through the quoting very reliable. I also admired Lauren Bundel very very polite and professional, she explained to the max there is no doubt in her ability. Thanks to her I am purchasing again.

2025年9月22日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Thanks for renewing your policy with us again we really do appreciate your custom. I will pass your kind comments onto Lauren & the team 😊

5つ星のうち5の評価

Excellent service

I have been insured taxi for 3 years now and never had any problems, price is good and Lauren burdell is always very polite and professional thank you j McKay

2025年9月18日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Nice to see you are happy with the service received especially from Lauren. Thank you for renewing with us again. I will pass your comments onto the team.

5つ星のうち5の評価

I writing to express my sincere…

I writing to express my sincere appreciation for the exceptional service I received during today with Ella one of your team members.
Professional, clarity, and genuine care- qualities that made a potentially stressful situation remarkably smooth.
Many thanks for your help and support

2025年9月17日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Thank you for the lovely review. Really happy to hear you had such a positive experience with Insure-taxi and especially Ella in our customer services team. I will share your feedback with the team and if there is anything more we can do for you please don't hesitate to contact us. 😊

5つ星のうち5の評価

Renewed my taxi insurance today,Toni…

Renewed my taxi insurance today,Toni was star,really polite and informative,and got me great deal.Thanks

2025年9月12日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Thanks for taking the time to share your feedback. Nice to see you are happy with the service received and thank you for renewing with us again we do appreciate it. 😊

5つ星のうち2の評価

I can honestly say I wouldn't recommend…

I can honestly say I wouldn't recommend Insure Taxi or now Brown and Brown to anybody I like.

They don't value long-term customers
They are by far not the cheapest and will take advantage of you at any moment they can.

2025年9月9日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Thank you for taking the time to share your feedback, We are sorry to hear that your experience with us hasn't met your expectations.
We do value our long term customers and will always do our best to offer the best price we can along side excellent customer service,
If you would like to contact our customer services team we would be able to look into your concerns.

5つ星のうち5の評価

Great service and policy

I have been with insuretaxi for quite a few years now and Amanda Bailey once again sorted the next years quote with expert efficiency,very helpfull,full of knowledge and explained everything in great detail and once again I am very happy with the product

2025年9月8日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Thanks for renewing with us again and for sharing your great feedback 😊

5つ星のうち1の評価

60 days for refund in cooling off period.

Received a quote so I took out insurance however I was incorrectly quoted by around £600, I was also within the cooling off period so I requested to cancel and request a refund. I was then told I would have to pay the £200 plus discount I negotiated, after speaking to a manager this was reversed. I am now being told after 32 days of waiting the refund will take between 45 to 60 days!
I'll let you make you mind up on how confident you would be in this company in the event of a claim.

2025年9月4日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Sorry about the issues you have faced and apologise as our service wasn't up to our usual standard,Unfortunately there isn't a cooling off period so you have only been charged for the time you had on cover with the insurer. With regards to the refund we do have to follow our company procedure and can see this is due to be issued very shortly.

5つ星のうち5の評価

Excellent Service

I have been with Insure Taxi for two years, and throughout this time I have consistently found their pricing to be the most competitive when compared to other providers. The support I receive is reliable and helpful, and I recently spoke with Amanda Bailey, who was exceptionally kind and provided me with the best price available. I am very satisfied with the assistance I received.

Based on my experience, I would recommend Insure Taxi to fellow taxi drivers seeking affordable and dependable taxi insurance options.
Many thanks
Kabir Aslami

2025年9月2日
自発的なレビュー
Brown & Brown formerly InsureTAXI  ロゴ

Brown & Brown formerly InsureTAXI からの回答

Thanks for renewing with us again and for recommending us it is appreciated 😊

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