I would highly advise you NOT to use this company. We booked and paid a deposit on a villa 8 months ago with them. A few weeks ago we received an email saying "unfortunately the intercom holiday... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Issue with payment screen - quick phone call - extremely helpful young lady sorted it straight away. Completed booking by phone - simple, but then Interhome have always been efficient.....must be beca... もっと見る
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Our agent was very helpful and full explained the process of booking and competing the final payment and What was to be expected on arrival. He was friendly and. Put us at ease and we would be more... もっと見る
I wanted to book two weeks vacation in September at two different locations. The first location could not be booked directly on-line and I telephoned your support office and spoke to Francesca. She de... もっと見る
企業が回答しました
企業情報
当該企業による記述
With our wide range of holiday accommodation, there is always something to suit your holiday requirements. The perfect way to enjoy an unforgettable holiday with plenty of relaxation, space and privacy. Holiday houses, apartments cottages, chalets and even one or two castles.
Your holiday home specialist since 1965
当該企業による記述
- 5 million overnight stays every year
- More than 35.000 holiday homes and apartments available for booking
- A friendly, personal service
- An on-site, local service available at more than 200 locations
- We are available 24/7
- We can help you with your next holiday. Our customer service team is available 24/7!
連絡先
114 Power Road, W4 5PY, London, 英国
- +44 (0) 208 068 9950
- info@interhome.co.uk
- www.interhome.co.uk
4.3
優良
532件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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I would highly advise you NOT to use Interhome…
I would highly advise you NOT to use this company. We booked and paid a deposit on a villa 8 months ago with them. A few weeks ago we received an email saying "unfortunately the intercom holiday residence that you have booked is not available due to an error in the calendar".
They then offered us another villa which was nowhere near the standard of the initial villa we booked. How could we be sure that Interhome wasn't going to cancel again on another villa?!
I received no apology phone call or any proper explanation as to what a "error in the calendar" actually means.
We had booked our flights 9 months ago as we are going for a wedding in August and are now left with extremely high villa prices!
Absolutely terrible service from Interhome!
2026年3月26日
自発的なレビュー
Interhome からの回答
Dear Ms Daniels. Thank you for taking the time to post your comments. We are sorry to learn that you are unhappy with the service provided by Interhome. Please contact our Customer Service Team at info.uk@interhome.group so we can investigate the points raised. We look forward to hearing from you. Best Wishes. Your Interhome Team.
Great booking experience
Easy to book and pay deposit. Quick confirmation received via email.
2026年3月24日
Interhome からの回答
Dear Gillian. Thank you for your positive feedback regarding your recent booking experience with Interhome. We are pleased you found booking to be quick and easy. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
I have been using Interhome for over 20 years
I have been booking our annual family holiday with Interhome for over 20 years and have never been disappointed . I have already made bookings for our summer holiday this year and 2027 !!
2026年3月11日
Interhome からの回答
Dear Ms Ellis. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased to learn that you continue to be happy with the booking process and we thank you for your loyalty over the years. Best Wishes. Your Interhome Team.
Really bad experience with booking so…
Really bad experience with booking so far. I looked on their website to book a property and the listing did not mention an additional parking fee. I called customer services and they explicitly said there is free parking onsite. Based on the advice I went and booked the property and got an email to pay an additional fee for parking. I called them back and asked them to resolve this issue as this rental was sold incorrectly both on their website and by their customer services agent. I would have booked a different property had I been given correct information. It’s been 4 days since my booking and complaints and no update whatsoever!
2026年1月28日
Interhome からの回答
Dear Sindhu. Thank you for your post from which we are sorry to learn that you are unhappy with the service received to date. Our Customer Service Team is here to assist you with any dissatisfaction experienced and we would ask you to contact our team at info.uk@interhome.group as soon as possible. We look forward to hearing from you. Best Wishes. Your Interhome Team.
Very easy to search and book
2026年1月30日
Interhome からの回答
Dear Phil. Thank you for taking the time to post your positive review of the service provided by Interhome. It is great to learn that you have found the process to be simple and straightforward. We hope you enjoy your forthcoming stay with us. Your Interhome Team.
25 years and counting
I have rented holiday homes in
Seignosse le Penon from Interhome for 25 years and have almost always been very happy. My only complaint is that they no longer have an office in Seignosse le Penon itself.
2026年1月17日
Interhome からの回答
Dear Judith. Thank you for your kind feedback regarding your booking experience with Interhome. We are pleased that you are once again satisfied with our service and we appreciate your continued loyalty. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Interhome からの回答
Dear PC. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found the booking process to be simple and straightforward. Best Wishes. Your Interhome Team.
Interhome からの回答
Dear Anon1. Thank you for your positive feedback regarding your recent booking experience with Interhome. We are pleased our team was able assist you efficiently with your required change of dates. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Easy to use Website
Website is very simple to use.
Lots of details.
Clear booking instructions and no hidden stuff.
2026年1月13日
Interhome からの回答
Dear Janice. Thank you for your positive feedback regarding your recent booking experience with Interhome. We are pleased you found our website to be clear and straightforward to use. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Easy Self Catering booking in France
There was a lot of information and photographs of my rental. I hope it lives up to my expectations. The fact I can take my small dog is a bonus and being able not to be restricted to weekend only booking dates. Booking was quick and easy with good information of when and how future documentation will be received.
2025年12月15日
Interhome からの回答
Dear Trevor. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found the booking process to be quick and easy, with clear and straightforward information. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Interhome からの回答
Dear Mr Rand
Thank you for taking the time to post your positive review of the service provided by Interhome. We are happy to learn you found it to be simple and straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Interhome からの回答
Dear Neil. Thank you for your kind feedback regarding your recent booking experience with Interhome. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
I had my first experience with inter…
I had my first experience with inter home and was over the moon with their problem solving skills! I was actually struggling with another partner that works with inter home who I won’t name because I have zero positives to say about them! However I contacted inter home and received excellent assistance from someone called David. What was a major issue he sorted out in moments and prevented me from losing a significant amount of money!
I will definitely book again with inter home and would recommend them to anyone who is looking for a quality holiday! Oh by the way the holiday was great too!!
2025年8月15日
自発的なレビュー
Interhome からの回答
Dear Mr Brown. Thank you so much for your kind and positive feedback regarding the recent service provided by Interhome. We are pleased our friendly Customer Service Team was able to assist you with the issue experienced. We hope you enjoyed your stay. Best Wishes. Your Interhome Team.
Absolutely awful experience- do not use Interhome.
Absolutely awful experience using interhome. The property we have just stayed in for a week was filthy. We had multiple concerns at check in. We reached out for help as soon as we arrived and were told they would respond at their earliest convenience. We still have had no response despite our constant attempt to discuss. We have just checked out a week later and have heard nothing from Interhome. It has massively ruined our holiday experience, I would not recommend interhome and will
Not be using them again.
2025年8月24日
自発的なレビュー
Interhome からの回答
Dear Victoria. Thank you for your comments, from which we are sorry to hear of your disappointment. We would be grateful if you could contact our Customer Service Team at info.uk@interhome.group or call us on 0208 068 9950 so we can investigate further for you. We look forward to hearing from you. Best Wishes. Your Interhome Team.
We've booked again
This is the third time we have booked with Interhome, the process is easy, very clear and straight forward.
2025年8月25日
Interhome からの回答
Dear Barry. Thank you for taking the time to post your positive review of the service provided by Interhome. We are happy to hear that once again you been happy with the booking process and we thank you for your continued loyalty. Best Wishes. Your Interhome Team.
Interhome からの回答
Dear Frederick. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found our website to be easy to navigate and the steps for booking simple and straightforward. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
So easy to complete,especially for…
So easy to complete,especially for someone of a certain age.
Straight forward.
2025年7月30日
Interhome からの回答
Dear Barry. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you found our website to be clear and easy to navigate. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
Not heard of Interhome before
Not heard of Interhome before, first time booking with them. Impressed with ease of finding a property and ease of booking. Could have booked he same property with another company but had had a bad experience with them.
2025年7月29日
Interhome からの回答
Dear David. Thank you for taking the time to post your positive review of the service provided by Interhome. We are pleased you were able to find your ideal holiday accommodation with us. We hope you enjoy your forthcoming stay. Best wishes. Your Interhome Team.
No Reply
Sadly we didn’t get a reply from the company when enquiring about a property.
2025年7月16日
自発的なレビュー
Interhome からの回答
Dear Craig. Thank you for your comments. We are sorry if you did not receive a response to your enquiry. Interhome can be contacted 24/7 by telephoning 020 88639950 or by email at interhome.uk@interhome.group. You can even send your enquiry via our website www.interhome.co.uk. Best Wishes. Your Interhome Team.
Easy website to navigate
Easy website to navigate. Clear information given about facilities in properties. Good photos, easy booking process. Fast confirmation email
2025年7月5日
Interhome からの回答
Dear Lisa. Thank you for your kind feedback regarding the recent booking experience with Interhome. We are pleased you found our website to be simple and straightforward with all the information required. We hope you enjoy your forthcoming stay with us. Best Wishes. Your Interhome Team.
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