Euro Istanbul レビュー 

119
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Tornato dalle vacanze estive, ho deciso di informarmi sul trapianto dei capelli, tra le cliniche che avevo scelto di contattare c'era anche Euro Istanbul. Gian Marco referente Italia, persona molto ge... もっと見る

5つ星のうち1の評価

I was told it would be better in 6 months, well it’s nearly 6 months and I still have brusing on my back and a lovely thick scar on my stomach, which looks horrendous, so much for getting told it woul... もっと見る

5つ星のうち5の評価

From start to finish great communication and organization, I had a hair transplant with 3000 grafts. Eve was my support through the whole thing and she was always available, translated everything a... もっと見る

企業が回答しました

5つ星のうち4の評価

A distanza di tre mesi A distanza di tre mesi, trapianto eseguito il 9 febbraio scorso, sono più che soddisfatto. I risultati si vedono a vista d’occhio, i capelli cominciano a crescere più folti, as... もっと見る

企業情報

  1. 形成外科クリニック
  2. 歯科医院
  3. 毛髪移植クリニック
  4. 形成外科医

当該企業による記述

Euro Istanbul is a leading company operating in several areas of health tourism throughout Europe. It offers and promises high quality medical treatments at affordable prices with internationally certified surgeons in the fields of hair transplantation, dental treatments, plastic surgery, obesity surgery and eye care. Headquartered in Turkey, the company also has offices in Italy, Switzerland and Norway. Applying cutting edge technologies, the company guarantees the best service quality. We are justifiably proud of the exceptional 100% customer satisfaction so far. For highest level customer satisfaction, Euro Istanbul provides service with a 360-degree organization that includes accommodation and transportation. What makes Euro Istanbul distinctive from other companies is that it takes care of and meets all the needs of its customers throughout their travels including hotel arrangement, airport transportation, cultural tours, restaurant recommendations and more. Our team of surgeons, nurses, drivers, call center specialists and other experts will never let you down and you will feel at the peak of customer satisfaction. Besides, you will enjoy the full support of an interpreter of your own native language during your stay. We invite our visitors to focus only on their health. We undertake the transportation service between the airport, hotel and hospital without any additional charge.


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4.1

ほぼ満足

TrustScore 5段階評価の4

119件のレビュー

5つ星
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4.1

すべてのレビュー

(119)

過去12か月のレビュー数: 17

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5つ星のうち4の評価

A quasi un mese dal trapianto tutto…

A quasi un mese dal trapianto tutto bene. Hotel molto bello, interprete che ti segue in ogni fase dell'operazione e anche il giorno dopo per la medicazione. Personale molto gentile, e assistenza italiana soddisfacente che mi assiste ad ogni mia domanda. Aspettiamo le tempistiche comunicate per vedere i risultati, ma ad ora tutto ok

2025年3月11日
自発的なレビュー
5つ星のうち1の評価

Esperienza deludente e scarsa attenzione all’igiene

Ho effettuato un trapianto di capelli presso Euro Istanbul l’11 marzo, ma purtroppo la mia esperienza è stata tutt’altro che soddisfacente.

Dal punto di vista tecnico, avevo espressamente richiesto un’attaccatura bassa, una necessità che avevo ribadito più volte prima del mio arrivo in clinica. Il giorno dell’intervento, il medico aveva inizialmente disegnato una linea che rispettava le mie aspettative. Tuttavia, dopo la rasatura, la linea è stata modificata senza che mi venisse mostrata o chiesto il consenso, cosa che invece è stata fatta con altri pazienti. Al termine dell’operazione, mi sono accorto che l’attaccatura era molto più alta rispetto a quanto concordato e, con il tempo, ho notato anche una chiara asimmetria.

Un altro aspetto estremamente deludente è stato il livello igienico-sanitario della clinica, che mi è sembrato inadeguato per un intervento medico. La sala operatoria non mi è sembrata particolarmente pulita: il lettino era scomodo e privo di lenzuola usa e getta, con solo un piccolo cuscino monouso. Durante l’intervento, più persone entravano ed uscivano dalla stanza con la porta aperta e con le scarpe, compreso l’interprete, che non indossava né camice né mascherina. Addirittura, ho visto lo stesso interprete aiutare un infermiere a lavare qualcosa con una flebo, una scena che mi ha lasciato molto perplesso.

La conferma della scarsa attenzione all’igiene è arrivata il giorno successivo, quando sono stato riportato nella stessa stanza per il primo lavaggio dei capelli. Per raggiungere il lavandino, ho dovuto attraversare l’area operatoria dove, in quel momento, si stava svolgendo un altro intervento. È assurdo pensare che si faccia entrare un paziente appena operato in una stanza in cui si sta eseguendo un’altra procedura! L’unico aspetto positivo è che almeno ogni volta che entravano ed uscivano si cambiavano i guanti.

Nel complesso, la mia esperienza è stata negativa sia per il risultato estetico del trapianto sia per le condizioni igieniche della clinica. Mi aspettavo molta più professionalità e attenzione, specialmente considerando l’importanza di questo tipo di intervento

2025年3月11日
自発的なレビュー
5つ星のうち1の評価

Avoid this place - Избегайте этого места- Encuentra otra opción - găsi o altă opțiune

About a month ago, I contacted a company from Turkey called «Euro Istanbul Clinic» over the internet. I made an agreement with them for 28 implant treatments of my teeth, travel, accommodation, i.e. a full package, for 3,950 Euros and made my payment. Thereupon, I came Turkey from the United States. I was placed in a hotel contracted with the company in Turkey and my treatment process began. Within a few days I was told that I would have to wait for the appropriate size abatman (bridge piers) to be found. In the 2nd week, feet (abatmans/dental stakes) were nailed to my teeth and I started to wait. After my dental wounds healed a little, I tried to contact the agency, but they told me that I had to pay an additional 3,900 Euros for the dental implants to be installed, otherwise they could not help. Meanwhile, since the process was taking longer, I was told that I had to leave the hotel and I settled in another hotel with my own means. also paid separately for the hotel that the agency/company supposedly arranged for me and which was included in the package.) Now, with the help and knowledge of my own consulate, we have filed a criminal complaint against the relevant company. I believe that this agency will be given the punishment it deserves as a result of a fair trial. Those who read me here should never trust this company and should not experience the same victimization

2024年10月17日
自発的なレビュー
Euro Istanbul ロゴ

Euro Istanbul からの回答

First of all, our clinic is a business that prioritizes transparency and customer satisfaction.
We have examined your claims and our answers are below.
•⁠ ⁠The treatment package we agreed on is not 28 implants it is 28 zirconia crowns package. This treatment includes 7 nights accommodation in a 5 star hotel.
•⁠ ⁠When we contacted you before starting the treatment, you said that you had 11 implants ready for crown treatment. However, when you came to our clinic, we saw that the implants had no abutment parts. Without these parts, the zirconia crowns cannot be put in place!
•⁠ ⁠you said that you had the implants installed in Albania, that they did not give you the missing parts and that you were cheated. We also found out that the implant brands you told us were different.
•⁠ ⁠So we contacted the clinic in Albania and tried to understand the situation. They told us that you had defrauded them and ran away without paying their 1000 dollars.
•⁠ ⁠We believed you and after a persistent conversation with them we learned the implant brands and started looking for the missing parts in Turkey. -Since we could not start the treatment without the missing parts, we found these parts after a detailed market research. This The process took 5 days, including the weekend. -We found the missing parts and told you how much they cost. You agreed to pay for the extra 11 missing parts because you wanted to continue the treatment and not go back to your country without the teeth .
•⁠ ⁠6 days have passed in this process and we haven't even started the treatment. Because we tried to find the implant parts called abutments that you didn't tell us at the beginning and to learn the implant brands.
•⁠ ⁠On the 7th day, your appointment to start the treatment was made and our vehicle went to the hotel to pick you up but couldn't reach you. You got back to us 4 hours later and said you felt bad and wanted to come the next day. (We lost another day) - On the 8th day, our vehicle and translator went to pick you up again, you came back late but you were drunk when you came downstairs. We still went to the clinic but you said you couldn't continue the treatment. As a result, we lost another day. You didn't come to your appointment exactly 5 times. This continued to make us lose time and money. - Afterwards, despite our repeated calls and messages, you didn't get back to us and didn't leave the room. Afterwards We received a warning from the hotel and your room was uninhabitable. We warned you and you apologized to us. However, we still could not continue the treatment. We lost 15 days.
•⁠ ⁠Then we told you that if you were not going to continue the treatment, you had to pay the hotel fee and you paid us the hotel fee for 15 days.
•⁠ ⁠At the hotel You booked 2 more days yourself and stayed for 17 days in total and left without any treatment.
•⁠ ⁠Then you moved to another hotel and came back to us about 10 days later. We immediately took you to the clinic and had the abutments installed.
•⁠ ⁠As a result, you paid us for the hotel and abutments for 15 days . We could not start the 28 zircon crown package that you wanted to buy at first. You paid us 3370 Euros. This fee was the cost of the hotel and abutments for 15 days. The hotel you stayed in is a 5-star hotel and the nightly rate is 140 Euros. Those who are curious can check the Grand Cevahir Hotel 1 night accommodation fee on Google. .
•⁠ ⁠We have explained to you many times what the fee you paid was and that you had previously accepted it. The new fee we requested from you was only the fee for the zircon crowns.
•⁠ ⁠You did not accept this and started to complain about us.
•⁠ ⁠Everything we have explained so far is available with documents. (Hotel accommodation records, invoices, correspondence, security camera footage, photos)
•⁠ ⁠Our company has never done any illegal actions and it won't do any more.

5つ星のうち5の評価

6abs/ 360 lipo and holywood smile

I had spend a week in Istanbul and done 6abs, lipo and holywood smile surgeries . Due to their experience knowledge and professionalsm this team is well organised , punctually and always on what s up if anything is needed at any time .
I highly recommand Euro Istanbul to anyone who wants to take in consideration any surgeries in Turkey .

2024年10月12日
自発的なレビュー
5つ星のうち5の評価

Excellent work

I recently underwent a rhinoplasty procedure performed by Dr. Ayberk Akçay, and I am thrilled with the results and whole process. From the very beginning, his professionalism and dedication to patient care were amazing. He took the time to thoroughly explain the procedure, answer all of my questions, and explain my concerns.

During the pre-surgery consultations, Dr. Akçay provided detailed information about what to expect, which greatly alleviated my anxiety.

The surgery itself went smoothly. The post-operative care I received was exceptional; he was attentive and supportive, ensuring my recovery was as comfortable as possible.

I am extremely pleased with the outcome of my rhinoplasty. My nose looks natural and suits my facial features perfectly. The results have exceeded my expectations, and I couldn't be happier with the new appearance of my nose.

I look forward to returning next year for a breast augmentation procedure, if I will have a chance.

I will recommend your services to anyone considering

2024年6月20日
自発的なレビュー
5つ星のうち5の評価

OTTIMA ESPERIENZA CON EURO ISTANBUL!

Mi sono affidata ad Euro istanbul rivolgendomi al referente italiano Gian Marco Polistena che è colui che mi ha guidata dall'inizio, organizzando tutto quanto al meglio per sottopormi all'intervento di liposuzione Vaser 4D ed aumento del seno.. che cosa dire? tutto organizzato alla perfezione, ho preferito fare ad Istanbul per risparmiare un po e vedere la città. Ti seguono davvero in tutto, dai trasferimenti fino al giorno dell'intervento, il chirurgo molto professionale, l'ospedale moderno e molto ben organizzato.. potete andare tranquilli!
complimenti a tutto lo staff di Euro istanbul

2024年5月30日
自発的なレビュー
5つ星のうち5の評価

Istanbul Magic!

I took this trip and a chance traveled from Florida to do my eyes and my husband a hair transplant. We first communicated with Eve and she was such a pleasure we immediately fell into a long lasting "like you" relationship which just intensified when we met Basar and Levent! they were exceptionally great! attentive, knowledge and professional!!! our experience with this company was a 10 STAR!!! I would do it again!! they answer calls and text in a timely manner and they make sure tour experience is professional and memorable! the providers used are knowledge and pleasant!!! the results are amazing! I highly recommend and appreciate this group of highly trained and super pleasant and accommodating individuals! thumbs up!

2023年6月5日
自発的なレビュー
5つ星のうち5の評価

I had a gastric sleeve and a hair…

I had a gastric sleeve and a hair transplant with this company, I couldn’t fault them, they were by my side from start to finish. Everything went well and I have a full head of hair and I have lost 5 stone in 7 months. Would definitely recommend. Basir and Eve were excellent.

2023年10月31日
自発的なレビュー
5つ星のうち1の評価

Avoid at all costs

I was told it would be better in 6 months, well it’s nearly 6 months and I still have brusing on my back and a lovely thick scar on my stomach, which looks horrendous, so much for getting told it would be a fine scar. Plus I paid for a BBL and was told it didn’t work, wasn’t offered a refund, just got ignored. I would look at other companies as this company just want your money and don’t care about the patient.

2023年12月12日
自発的なレビュー
5つ星のうち5の評価

Endoscopic lift, midface, brow lift, cat eyes, temporal lift

La mia esperienza con dr Ayberk Ackay e stata fantastica. Il dottore oltre un grande professionista è anche estremamente umano e sempre sorridente.Posso dire che il suo team è ecelente, specialmente Ebru la infermiera. Ho avuto l assistenza dal mio arrivo fino alla partenza. Per il lifting endoscopico del volto consiglio solo dr Ayberk Akcay e il suo sfaf!!!

2024年1月22日
自発的なレビュー
5つ星のうち1の評価

Avoid this company

My partner went for a BBL,lipo and was advised to get a tummy tuck. BBL hasn’t worked and was told she didn’t have enough fat. The tummy tuck didn’t go well either and was told her skin wouldn’t stretch enough, leaving a bigger scar than expected, her back is still sore and bruised after 3 months. I would never recommend this company to anyone!

2023年12月12日
自発的なレビュー
5つ星のうち5の評価

I got a hair transplant and had full…

I got a hair transplant and had full Dental work done. I had a great experience with both. Başar and Martha were my point of contact and they were both excellent people, they made sure I was comfortable and assured me I was in good hands. They were true to their word, I stayed in a 5 star hotel and they personally picked me up and dropped me off. Both dental and medical facilities were top notch. I had my work done on 06/2023 and returned 01/2024 to complete my dental implant. I continue to receive compliments.

2024年1月8日
自発的なレビュー
5つ星のうち5の評価

The entire experience with Dr

The entire experience with Dr. Ayberk Akcay was nothing short of amazing! I have never had plastic surgery before and travelling from UK to Turkey on my own, was quite daunting at first. However, from the minute I landed in Turkey I was looked after his team and everyone was constantly checking in with me, to ensure I knew exactly what was happening and when.

Everyone was extremely prompt and helpful. Dr. Ayberk is absolutely amazing, he was so lovely and re-assuring, he listened to understand exactly what I wanted and delivered that and more. He checked in with me continuously following the surgery and his team have been providing fabulous aftercare too. I am so pleased with my results!
The hotel was immaculate and the whole experience was absolutely life changing. In fact, I am currently planning my next procedure and I wouldn't go to anyone else other than Dr Ayberk Akcay!
Thank you!

2023年11月24日
自発的なレビュー
5つ星のうち5の評価

A very good plastic surgeon

A very good plastic surgeon, follow-up of patients, a surgeon team that constantly motivates them with a smiling face, they are very successful, thank you for Surgeon Akif Ayberk Akçay and team.

2024年1月24日
自発的なレビュー
5つ星のうち1の評価

Dr Ayberk Akcay the butcher

To start with I was given a link to pay and it stated the amount agreed but when I checked my bank it was about £300 more. I was getting a bbl with liposuction but Doctor Ayberk Akcay advised I get a tummy tuck. He said it will be a small scar at the bottom of my tummy, so I agreed, however I have a massive scar from hip to hip and up to my belly button and the scar is not even tidy. It looks horrible I would show you beforeand after pictures but it won't let me leave my email address. He has basically butchered me and I am devastated. I would avoid this company no matter what. I'm sure there are other genuine clinics in Turkey that are reliable but I would avoid this company as you do not want left with the scars that I have. There is no aftercare whatsoever as I have asked to speak to the surgeon and ask him why he done what he done to me but no reply. They have my money and don't care!! Please be aware of this company!

2023年12月11日
自発的なレビュー
5つ星のうち5の評価

UN'OTTIMA SCELTA!

Dopo circa 1 anno di costose terapie rigenerative mi sono interessato al trapianto di capelli in quanto non stavo riscontrando miglioramenti soddisfacenti. Navigando in rete mi sono fatto un'idea del percorso da seguire e dei relativi costi del servizio. Mi sono subito accorto che il costo dello stesso servizio erogato in Italia, in Turchia costava mediamente meno della metà e la cosa mi ha stimolato ad approfondire. L'offerta che mi sono trovato davanti era vasta e ho contattato un paio di aziende attive in Turchia. Dopo aver parlato con Gian Marco ho concluso la mia ricerca. Infatti, ho trovato una persona molto preparata e disponibile. Dopo avergli spiegato i trattamenti che stavo facendo mi ha dato delle informazioni che molti dottori tendono ad evitare di dare, in modo molto scorretto, per ovvie ragioni economiche. Gian Marco mi ha spiegato in pochi minuti tutto quello di cui necessitavo e dopo un paio di giorni di riflessione ho bloccato assieme a lui la data per l'intervento. Dopo aver acquistato autonomamente i biglietti del volo mi sono state mandate tutte le informazioni, anche logistiche, per organizzare il viaggio al meglio. A Istanbul ho trovato tutto come da descrizione, transfer ok, hotel super, traduttrice turco-italiano disponibile e personale sanitario in clinica preparato. La clinica era a pochi passi dall'hotel e dopo un'abbondante colazione alle 10:00 ero già stato preparato per l'intervento (esami, firme burocratiche, fotografie di prassi). Il trapianto di 4.000 UF non è stata una cosa veloce, infatti il tutto si è concluso intorno alle 16:00 dopo un trattamento PRP fattomi direttamente in clinica. Non mi dilungo sul trattamento sanitario in quanto non sono del settore e non vorrei dire inesattezze, tengo solo a precisare che in Italia mi è capitato di vedere realtà ospedaliere molto meno organizzate. Tengo a precisare questo aspetto in quanto era una delle cose che inizialmente mi bloccavano nella scelta. Ad ogni modo alle 17:00 ero in hotel, ho usufruito del servizio in camera e ho evitato di uscire, sia per tutelare il lavoro svolto che per un indolenzimento generale. Il dolore è stato risolto con un antidolorifico datomi in clinica, come il resto della terapia spiegatami attraverso la traduttrice. Il giorno successivo ho fatto il controllo con il primo lavaggio accurato fattomi in clinica dal personale sanitario. Il mattino del giorno successivo il transfer mi ha portato in aeroporto per il ritorno. Al rientro ho avuto l'assistenza quotidiana di Gian Marco, premetto che erano i giorni di ferragosto, che mi seguito ad ogni lavaggio dandomi le risposte di cui necessitavo. A distanza di 5 mesi mi sento di dare un giudizio MOLTO POSITIVO anche a seguito di un risultato assai soddisfacente. Ho seguito alla lettera le indicazioni fornite e non posso che complimentarmi con Gian Marco ed il suo staff per il servizio che offrono. L'unico consiglio che mi sento di dare ai dubbiosi è di fare un colpo di telefono a Gian Marco per rendersi conto della veridicità delle mie parole!

2023年8月3日
自発的なレビュー

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