Customer service was great, i needed some help with something and it was dealt with in a proffesional manner without wasting any time. Im very satisfied and thank you for all yout help..
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レビュアーのコメントを見てみましょう
First time shopping online with Izabel London and my experience has been very pleasant. The website is user friendly & easy to place order. Package was packed nicely & delivered on time. The dresses a... もっと見る
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I ordered a pair of your cropped barrel jeans. I had very low expectations, as jeans never fit me well, I'm always in-between sizes, and I suspected the barrel shape would make me look huge. I tried o... もっと見る
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My parcel did not arrive as expected so I contacted Customer Services to check-up on it and it arrived the next day. In the meantime though they sent a replacement just in case which was sent back. F... もっと見る
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企業情報
当該企業による記述
Izabel London, the home of affordable, effortless fashion for all women. We're a British brand founded to bring effortless affordable fashion to women everywhere. We believe that clothing should make you feel good which is why our collections feature versatile clothing designed to be worn again and again.
連絡先
12-14 Chase Road, London, NW10 6EZ, London, 英国
- info@izabel.com
- www.izabel.com
4.4
優良
805件のレビュー
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Holiday dresses
Delighted with my new dresses purchased for an upcoming holiday. Dresses were true to size and great quality. Very quick delivery.
2020年3月1日
自発的なレビュー
Izabel London からの回答
Dear Claire, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
I bought 2 nice dresses from you online…
I bought 2 nice dresses from you online they looked beautiful with good quality and fitting well.
2020年3月1日
自発的なレビュー
Izabel London からの回答
Dear Valued Customer, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Delivery quick and the refund was…
Delivery quick and the refund was sorted out promptly
2020年2月5日
自発的なレビュー
Izabel London からの回答
Dear Lesley, Thank you for your lovely feedback. We are so pleased to hear you are happy with our delivery service and refund process. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Absolutely love Izabel .I have many…
Absolutely love Izabel .I have many different items of clothing from them all stunning ,and the sizing is perfect .Love it Thanks so much and keep doing what you do making great clothing xxx
2020年2月5日
自発的なレビュー
Izabel London からの回答
Dear Rachel, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Arrived on time really nice and good…
Arrived on time really nice and good quality clothing.
2020年2月4日
自発的なレビュー
Izabel London からの回答
Dear Nicola, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Very satisfied with my order the…
Very satisfied with my order the quality on the 4 dresses was very good and they fitted perfectly
2020年2月4日
自発的なレビュー
Izabel London からの回答
Dear Sylvia, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Izabel London からの回答
Dear Mrs Drain, Thank you for your lovely feedback. We are so pleased to hear you are happy with your purchases. Thank you for shopping with us. We look forward to your future orders with us. Kind regards, Izabel Team.
Always fast delivery
Always fast delivery. Always great quality items at reasonable prices.
2020年2月2日
自発的なレビュー
Izabel London からの回答
Dear Sandra, Thank you for your lovely feedback. So glad to hear you are happy with our services and our price ranges. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
Izabel London からの回答
Dear Beverley, Thank you for your lovely feedback. So glad to hear you are happy with your purchase. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
great service and delivery.
2020年2月1日
自発的なレビュー
Izabel London からの回答
Dear Jean, Thank you for your lovely feedback. So glad to hear you are happy with our services. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
No refund received
Item received fine. Didn’t fit so returned item. There was acknowledgment of return and refund would be received 5/10 working days 11days on still no refund!
Come on Isabel this is not good
2020年2月1日
自発的なレビュー
Izabel London からの回答
Dear Carol, Thank you for your review. We are so sorry to hear that you are yet to receive your refund. We have notified our customer service team and they have emailed you regarding this matter. Kindly please check your email and revert back to our team as soon as possible so they can investigate into your pending refund. Many thanks, Kind regards, Izabel Team.
Izabel London からの回答
Dear Darryl, Thank you amending your review. We are pleased to hear you are in receipt of your order and you happy with your purchase. Thank you for shopping with Izabel London. Uf you require any further assistance please do not hesitate to email our customer care team on info@izabel.com. Many thanks. Kind regards, Izabel Team
Very quick delivery
Very quick delivery. The coat fits perfectly and is beautiful thank you!
2020年2月1日
自発的なレビュー
Izabel London からの回答
Dear Valued customer, Thank you for your lovely feedback. So pleased to hear you are happy with our services ans your purchase. Thank you for shopping with us. We hope to receive future orders from you. Many thanks, Kind regards, Izabel Team.
Excellent service and great prices and…
Excellent service and great prices and value for,oney
2020年2月1日
自発的なレビュー
Izabel London からの回答
Dear Marilyn, Thank you for your lovely feedback. So glad to hear you are happy with our services. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
Izabel London からの回答
Dear Margaret,
Thank you for your lovely feedback. So glad to hear you are happy with our services. Thank you for shopping with us. We look forward to your future orders. Many thanks, Kind regards, Izabel Team.
I love winter collection
2020年1月5日
自発的なレビュー
Izabel London からの回答
Dear Mryam, Thank you for your lovely feedback. So pleased to hear you love our winter collection. Thank you for being an Izabel fan. Kind regards, Izabel team.
Your stuff actually fits me!
Decent prices for unusual clothes that actually flatter my body type (rather than looking really baggy and sack like), which I struggle to find anywhere else on the high street. The fabrics are usually good quality too and feel comfortable. Delivery is quick and easy.
2020年1月5日
自発的なレビュー
Izabel London からの回答
Dear Eleanor, Happy New Year! Thank you for your lovely feedback and the 5 stars. We are so glad to hear we are able to cater to your style :). Thank you for being a shopper with Izabel London. Hope to receive future orders from you. Many thanks Izabel Team
The items I have bought so far have…
The items I have bought so far have been really good quality and cheap to buy. The fit is good too. Delivery is fab. Cannot fault you.
2020年1月4日
自発的なレビュー
Izabel London からの回答
Dear Ruthy, Happy New Year! Thank you for the awesome 5 star review. We are so glad to hear you are happy with your purchase and the delivery service. Thank you for shopping with Izabel London. Many thanks Izabel Team
Quick delivery
2020年1月4日
自発的なレビュー
Izabel London からの回答
Dear Caz, Happy New Year! Thank you for the awesome 5 star. Glad to hear you are happy with our delivery service. We look forward to your next order with us :). Many thanks Izabel Team
My order was lost by Hermes and this…
My order was lost by Hermes and this spoilt it but it was quickly sorted and another order was sent out thanks
2020年1月3日
自発的なレビュー
Izabel London からの回答
Dear Lynne, Thank you for your feedback. Apologies to hear your parcel was lost by Hermes. We are glad to hear our team were able to short this incident out quickly. Thank you for being an Izabel Shopper and we apologies for any inconvenienced caused due to the lost parcel. We hope this does not prevent you from shopping with us in the future. Kind regards, Izabel Team.
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