Formerly a great product & service. Despite owning my last backpack for 12+ years (travelling 3 continents 20+ countries) & eventually wearing it out; the new one has taken just approximately 6 m... ãã£ãšèŠã
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As a customer, JanSport does not live up to their Warrantee of lifetime replacement. I, Darin Perk... have tried on three occasions to get a bag replaced or even credit for a likeminded one. The las... ãã£ãšèŠã
Generally speaking the backpack is good quality. We did have an issue where the zipper broke and we reached out to the warranty department with details and they provided us a solution which was âpurch... ãã£ãšèŠã
Ordered a backpack on 22nd august, got a notification email on 29th august saying it had been shipped and gave a link to track it. The link brings you into a completely unrelated website. Went onto th... ãã£ãšèŠã
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Shop a variety of premium backpacks, bags, luggage and more. Experience why JanSport has been a popular brand of backpacks and outdoor gear since 1967!
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North Loop Road 2321, 94502, Alameda, ç±³åœ
- www.jansport.com
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Great product great service
Great product, great service.
However it took over 2 weeks for the package to arrive, as the parcel service lost the package, so jansport had to send a replacement.
Wonât give EMS discount
I tried to order backpacks for my kids online, because Jansport offered a First responder discount. I submitted 2 separate proofs several times with proof of EMS employment for state and state certification and they denied it. I contacted support twice and they sent a generic email saying their verification goes through a different site. I tried to contact support for the website that the verification goes though and they didnât respond. On top of that Jansport offers a ton of different colors but good luck getting any because they are always out of stock. Ended up not buying anything from them, and getting the backpacks somewhere else.
Ive always had a JanSport backpackâŠ
Ive always had a JanSport backpack literally my whole like so totally recommend.
We love the design selectionsâŠ
We love the design selections available! The backpacks have outlasted each kid each school year!
BEST BAG!!
I just bought a JanSport bag and I absolutely LOVE IT!!! It is so comfortable and it holds all of my books and more. I definitely recommend for high school and college because there is even a space for computer storage.
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