Ordered on Monday evening, and the racquet arrived on Saturday with the stringing I selected. I contacted customer support on Friday to check the status, as I hadnât heard anything from them. They pro... ãã£ãšèŠã
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Canât fault the price. Unfortunately ordered last Friday evening with next day delivery. With stringing, expected it on the Tuesday or Wednesday at the latest. Had to chase and it came today (Friday... ãã£ãšèŠã
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I purchased a Butterfly garden rollaway 5000 in grey. Spoke online to Gary who gave a good deal which included TT bats, balls n TT butterfly cover. Item arrived within 1 week but unfortunately got dam... ãã£ãšèŠã
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The heel came off my previous squash shoes during a matchâŠI found this company online at a competitive price and promptly ordered! The trainers turned up within a few days and Iâm very pleased with b... ãã£ãšèŠã
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Just Rackets website and shop sells a large range of Squash Tennis Racketball Badminton Table Tennis rackets and sports equipment.
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Letchworth Tennis & Squash Club, SG6 3TB, Letchworth Garden City, è±åœ
- +44 (0)1462 672 446
- sales@just-rackets.co.uk
- www.just-rackets.co.uk
4.6
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Just Rackets ããã®åç
Hi Tracy,
Thanks very much for your 5-star review. Weâre glad to hear your order arrived quickly. Enjoy your new racket, and we hope to see you again soon.
Kind regards,
Gary
Great service on excellent product
2026幎1æ5æ¥
Just Rackets ããã®åç
Hi John,
Thanks very much for leaving us a 5-star review. Weâre delighted to hear you were happy with both the service and the product. Enjoy your new racket, and we look forward to helping you again in the future.
Kind regards,
Gary
Easy online pruchase and prompt delivery
2025幎12æ9æ¥
Just Rackets ããã®åç
Hi David,
Thanks very much for taking the time to leave a 5-star review. Weâre really pleased to hear you found the online purchase easy and that your order arrived promptly. We hope you enjoy your new racket and look forward to helping you again in the future.
Best regards,
Gary
Bought pure drive with Babolat ExcelâŠ
Bought pure drive with Babolat Excel string for my son. They said they have one ready but with different color in. My son just join the tennis club and coach said itâs not multifilament string but cheapest syn gut itâs even stated on side of string. Absolutely awful practice.
2025幎9æ3æ¥
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5 star experience
Great product, easy website to use, fast and free delivery. All round a 5 star experience. Thanks.
2025幎12æ10æ¥
Ordered racket plus string upgrade
Ordered racket plus string upgrade. Delivery was with Royal Mail, all good, on time, ( quicker than expected) well packaged. Email updates for order and dispatch. Great service. Thank you. Will use you again.
2025幎12æ7æ¥
Just Rackets ããã®åç
Hi Helen,
Thank you very much for your lovely 5-star review. Weâre really pleased to hear that your racket and string upgrade arrived quickly, was well packaged, and that the email updates were helpful.
Itâs great to know everything met your expectations, and we truly appreciate your kind words. We look forward to helping you again in the future.
Best regards,
Gary
Just Racket
Just Rackets ããã®åç
Hi Ben,
Thank you for your 5-star review. Weâre glad to hear you were happy with the service. Your support is much appreciated and we hope to help you again in the future.
Best regards,
Gary
Just Rackets
Fast efficient service
Fast efficient service - products just as expected. nice work.
2025幎12æ3æ¥
Just Rackets ããã®åç
Hi Miles,
Thank you very much for taking the time to leave us a 5-star review. Weâre really pleased to hear you found the service fast and efficient and that everything met your expectations.
Your feedback is greatly appreciated and we hope to see you again soon.
Best regards,
Gary
Just Rackets
Good communication and great qualityâŠ
Good communication and great quality product
2025幎11æ17æ¥
Just Rackets ããã®åç
Hi Mr Hicks,
Thank you for your 5-star review. Weâre delighted to hear you were pleased with the communication and the quality of your product. Your positive feedback is greatly appreciated.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Very fast service time
Very fast service time, a good price and fast deliver fo the racket I ordered.
2025幎11æ17æ¥
Just Rackets ããã®åç
Hi Mark,
Thank you for your 5-star review. Weâre really pleased to hear you were happy with the service speed, the price, and the quick delivery of your racket. Your feedback is much appreciated.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Love the item
Love the item, however having to pay an additional £6 for delivery is too steep, especially when the item took 4 days.
2025幎11æ11æ¥
Just Rackets ããã®åç
Hi LW,
Thank you for your review and for the 4-star rating. Weâre pleased to hear you love the item.
Weâre sorry to learn that the delivery charge and timeframe didnât meet your expectations. We always aim to keep shipping costs as low as possible while ensuring parcels are fully tracked and insured, but we appreciate your feedback and will take it on board as we review our services.
Thank you again for your order and for sharing your thoughts.
Kind regards,
Gary
Justrackets Team
Amazing price and service
Amazing price, quality product, prompt customer service reply when needed an update about the shipping time. I would imagine a small independent business doing hard work every day trying to compete with the large online tennis retailers. Well done and keep up the great work.
2025幎11æ9æ¥
Just Rackets ããã®åç
Hi Stoyan,
Thank you for taking the time to leave such a thoughtful 5-star review. Weâre really pleased to hear you were happy with the price, product quality, and the updates from our customer service team.
Your recognition of the hard work that goes into running a small independent business truly means a great deal to us. Weâre grateful for your support and encouragement.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Great service
Nice product as described, discounted price, delivered on time, great communication.
2025幎11æ3æ¥
Just Rackets ããã®åç
Hi Alan,
Thank you for sharing your 5-star review. Weâre really pleased to hear you were happy with the product, the price, the delivery, and our communication. Your feedback means a lot to us.
Thanks again for choosing us.
Kind regards,
Gary
Justrackets Team
Best prices
After years of playing squash my experience is Dunlop make the best rackets and âJust Racketsâ have the best prices
2025幎11æ3æ¥
Just Rackets ããã®åç
Hi Gail,
Thank you for leaving such a lovely 5-star review. Weâre delighted to hear youâve had great experiences with Dunlop over the years, and we really appreciate your kind words about our pricing. Itâs wonderful to know you rate us so highly.
Thanks again for your support.
Kind regards,
Gary
Justrackets Team
Second time that I purchase a racketâŠ
Second time that I purchase a racket via just racket. Quick service, updated me when it was late. Highly recommended
2025幎11æ10æ¥
Just Rackets ããã®åç
Hi Christophe,
Thank you so much for your second purchase and for leaving us a 5-star review. We really appreciate your continued support. Weâre delighted to hear youâve been happy with our service and updates, even when things were running a little late.
Thanks again for recommending us â it means a great deal.
Kind regards,
Gary
Justrackets Team
Just Rackets ããã®åç
Reply:
Thanks so much, Simon! We really appreciate your kind words â glad to hear you were happy with the service. We look forward to helping you again soon!
Kind regards,
Gary â Just Rackets Team
I asked for string
I asked for string, i remember exactly it was the free at 51 lb, and came unstruck
2025幎9æ10æ¥
Just Rackets ããã®åç
Subject: Regarding Your Recent Review
Hi René,
Thank you for your recent order with us.
We noticed that you left a 1-star review because your racket arrived unstrung. Just to clarify â the Speed Pro model is sold unstrung, and this is mentioned on the product page. We also currently offer a free restring option, which can be selected when ordering, but it appears this wasnât chosen during checkout.
Iâve attached a copy of your order for your reference so you can see what was selected. We completely understand how this could be confusing and wanted to reassure you that your order was processed correctly.
If youâd like to take advantage of the free restring offer, weâd be happy to arrange that for you â just let us know.
Kind regards,
Gary Spindler
Justrackets Team
Just Rackets ããã®åç
Hi Ross,
Thank you for the 5-star review! Great to hear everything went smoothly and your order arrived promptly. Much appreciated!
Best regards,
Gary
Just Rackets Team
Despatched well within promisedâŠ
Despatched well within promised parameters. Item received exactly as described. Royal Mail tracked item to control delivery. Will use this company again.
2025幎9æ16æ¥
Just Rackets ããã®åç
Hi Mr Smith,
Thank you for the 5-star review! Weâre very pleased to hear your order arrived exactly as described and within the expected timeframe. We really appreciate your feedback and look forward to serving you again.
Best regards,
Gary
Just Rackets Team
Had a great experience purchasing withâŠ
Had a great experience purchasing with Just Racket!! would definitely recommend !!Quick delivery!!
2025幎9æ10æ¥
Just Rackets ããã®åç
Hi Emma,
Thank you for the brilliant 5-star review! Weâre thrilled to hear you had a great experience and that your order arrived quickly. Really appreciate the recommendation!
Best regards,
Gary
Just Rackets Team
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