Just Flowers Inc レビュー 

Just Flowers worked well for me....I'm happy with them !

I ordered the Spring Fling bouquet for our 93-year-old aunt's birthday. While we did not see the actual bouquet, we received a call from her to tell us how beautiful the flowers are. She said that it was one of the prettiest bouquets she has ever received. She would not have gushed over it if it weren't true...she's very honest. I would order from Just Flowers again.

Everything I ordered was delivered on time and as expected.

The arrangement was beautiful and arrived on the date I chose (1 day turn-around.) I would use this company again.

Do not order from here. The flowers I ordered was not delivered and they kept insisting that it was.

Ordered flowers for same day delivery in the morning and they never got there. Next day is Sunday they said they’re closed so it would have no be Monday and no refund.

The ordering process wasn't without its issues but eventually worked out well and the delivery was very efficient but the arrangement which was upgraded seemed to be upgraded with lower cost flowers, it is unlikely that I would use this florist again.

The price for the flowers were reasonable and the ordering process simple.

The flowers got to my girlfriend and she loved them.

This was my first time ordering with JustFlowers. I found a funeral arrangement online, ordering it was easy. They called me within 15 minutes to verify where the arrangement was going, read back my message card and verified names. I couldn't have been happier with the service. When we arrived for service and I saw the piece I was blown away. It was just stunning.
I'll definitely keep JustFlowers in my back pocket!

I paid for 6 orange red roses 6 white lillies and you sent me 2 half dead peach roses with one lilly. 98.98 dollars for what carnations mostly? NEVER EVER AGAIN. You took my money and on top of that never delivered the same day or next day as specified on your website. It took 3 days with nothing but cheap things in the arrangement. This website is not worth your money or time.....nothing but a rip off scam

Got exactly what was ordered, after I paid i realized I submitted the wrong date, called and date was corrected instantly! Deliveries and customer service was above expectations!

The floral arrangement was beautiful and the recipient was delighted to receive them. The flowers were fresh.

I ordered a specific funeral flower basket for my good friend’s Dad’s service, and what arrived was absolutely terrible and completely inappropriate. Instead of the white basket I paid for, they sent a peach and white vase. While the colors were vaguely similar, it looked like a bright birthday arrangement, not solemn funeral flowers. I ordered purple and green flowers that had 2 yellow sunflowers and the arrangement received was yellow with a couple of purple flowers. My friend was very upset when these arrived for her Dad and now I feel utterly disrespectful.To make matters worse, customer service completely refused to help. Their policy states they do not issue refunds once an order has been delivered. This means they can send whatever cheap, incorrect item they want, and you are left completely stranded.They did offer me a $7.00 in the end which is quite honestly insulting and they read from a script the whole time so they basically didn’t care or they are used to complaints. Do not trust this company with important events.

Just flowers called me again after my review to offer me a $15.00 refund. The money is not the issue or the point of my review and they don’t seem to get it. They still read from a script and didn’t understand the upset this has caused my friend and I. No wonder there are bad reviews about them. They have no compassion and are all about the $, very disappointing.

★☆☆☆☆ (1 Star)

I rarely leave negative reviews, but my experience with JustFlowers.com was extremely disappointing.

I ordered a flower arrangement for my wife’s birthday because the arrangement shown on the website featured her favorite colors and flowers. What was delivered looked nothing like the arrangement I ordered. The advertised arrangement contained beautiful pink Stargazer lilies, multiple red roses, and a vibrant pink and purple color palette. Instead, my wife received an arrangement with orange flowers, very few roses, lilies that still had not bloomed after four days, and several purple flowers that were already wilted shortly after delivery.

My biggest issue was never the dollar value of the flowers. It was about receiving the arrangement that was advertised. If the florist could not create the arrangement as pictured, I should have been contacted beforehand and given the option to approve substitutions or cancel the order. That never happened.

Customer service was equally frustrating. Over several days, I exchanged numerous emails, and every response focused on one thing—that the arrangement was “filled to value.” They completely ignored my repeated concern that the arrangement did not resemble what was advertised. Their solution was to gradually increase a partial refund offer from $10 to $15 and finally $20, rather than fully addressing the issue. It felt like no one was actually listening.

I even agreed to return the flowers to the florist in an effort to resolve the matter fairly, but the company still refused to provide a full refund or take responsibility for the significant difference between what was advertised and what was delivered.

This experience left me feeling unheard and undervalued as a customer. Unfortunately, I have lost confidence in JustFlowers.com and will not be purchasing from them again. I have also deleted my account.

I hope the company improves its customer service and, more importantly, ensures that customers receive arrangements that reasonably match the products advertised on its website.

It's always hard to order something based on a picture. I was very happy to see the actual result was just as beautiful. And it seemed true to the size I was expecting. Thank you very much!

The flowers were delivered to my sister prior to her birthday as requested and they were absolutely beautiful.

It was easy to Order online and the handwritten note was spot on from the florist. Appreciated that touch. The only complaint is that I did not see anywhere that listed estimates on the size of the arrangement. Sometimes you want to go big and the pictures of the item are just reference and don’t tell you how large the vase is, to base your buying experience off of.

My order (which was time-sensitive due to being for a funeral) was never delivered even after multiple phone calls. Two days after the flowers were originally supposed to be delivered, I received a phone call demanding $22.50 extra and was told by one customer service member it was due to the local florist charging more for delivery due to it being a rural area only to later be told by another member the florist charged more for the arrangement itself than they anticipated. I was never warned that the charge could vary prior to placing the order... only after the anticipated delivery date was that thrown on me last minute. After being charged more money and promised it would be delivered the next day,it was not. After 5 days, extra fees, and no flowers to be seen I finally canceled the order....waiting for a refund now.

You delivered the flowers on time for my family loss of my daughter -in -law father. I thank you for being so wonderful. I will certainly order flowers from your business.