Just Vitamins are a very knowledgeable and reliable firm with prompt delivery and always good prices. There is loads of information on their website to help you to choose and decide. I've used them... もっと見る
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The products are of an excellent standard. Also the buying process is easy. The delivery was quick as well.
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Same quality as usual but service getting slower. In spite of the order being placed before 12:42 on Tuesday the email informing it was dispatched was received on Thursday. Royal Mail email says they... もっと見る
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I started ordering from this company as I was finding it difficult to find vitamins that meet GMP standards. I was tired of spending money on cheap products that were probably not doing me much good.... もっと見る
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企業情報
当該企業による記述
Founded in 2005, Just Vitamins is a Coventry-based, family-run UK vitamins and supplements brand supplying high-quality, science-led nutritional products directly to customers across the United Kingdom. We specialise in clearly formulated, high-strength supplements designed to support key areas of everyday health and long-term wellbeing, including: • Joint, Bone health and mobility support • Gut Health • Immune support • Inflammation and active lifestyle support • General wellness and multivitamins As an independent UK business, we focus on effective ingredient strengths, transparent labelling, and straightforward formulations without unnecessary additives. Many of our supplement strengths and pack sizes are difficult to find elsewhere, giving customers access to practical dosages at competitive prices. By selling direct, we remove unnecessary mark-ups while maintaining consistent quality standards and dependable service. All orders are dispatched from within the UK using Royal Mail. We currently ship UK-only and aim to process and dispatch orders promptly, with clear communication around delivery expectations. Customer feedback plays a central role in how we operate. We actively read and respond to reviews to maintain high standards and continually improve both product quality and customer service. At Just Vitamins, we believe supplements should be accessible, clearly formulated, and supported by reliable UK-based service, offering effective products and a straightforward customer experience.
Just Vitamins
当該企業による記述
- Customer-Focused by Design
- Customer feedback plays an important role in how we operate. We actively read and respond to reviews and use them to improve both our products and our service. Our goal is to provide a straightforward, reliable experience that customers can trust. Our Coventry-based support team is here for you, ensuring a simple ordering process, speedy delivery, and assistance whenever questions or concerns arise.
- Accessible, Quality Supplements
- We believe effective health supplements should be accessible to everyone. That’s why we offer clearly formulated, science-backed vitamins and minerals at competitive prices, without unnecessary mark-ups.
- Family-Run Heritage
- As a proud family-run business, we pour care and passion into every product, treating you like one of our own from the moment you join us.
Not satisfied
No-quibble refund
We want you to be 100% satisfied with your purchase from Just Vitamins, so we offer a no-quibble refund if you are unhappy with anything you have bought. Please contact us and we will arrange this for you quickly and easily.
連絡先
4.7
優良
1997件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
So easy to find the supplement I want
So easy to find the supplement I want, in the quantity that suits me and to subscribe to regular deliveries. Great minimal packaging and great communication regarding deliveries. The best solution for my vitamin needs.
2026年5月27日
Just Vitamins からの回答
Dear Sue,
Thank you for your wonderful review. We're delighted to hear that you're finding it easy to find the supplements you need and that our range of quantities and Subscribe & Save option are working well for you.
It's also great to know that our packaging and delivery communications have met your expectations.
We truly appreciate your support and are pleased to be part of your vitamin routine.
Best regards,
Just Vitamins Team
Excellent service
Just vitamins deliver a great service and excellent delivery and excellent customer service
2026年5月28日
自発的なレビュー
Just Vitamins からの回答
Hi Robert,
Thank you for sharing your experience.
It's great to hear that we provided excellent service, fast delivery and customer support.
We really appreciate your positive feedback
Kind Regards
Just Vitamins Team
Getting slower and less competitive
Same quality as usual but service getting slower. In spite of the order being placed before 12:42 on Tuesday the email informing it was dispatched was received on Thursday. Royal Mail email says they received it Friday. However, surprisingly, I received it on Saturday (even though it was the second class 48Hr tracked service (well done Royal Mail - unusual f or them). I think rising costs are effecting all businesses and Just Vitamins are becoming less competitive, so I just use them for the items I can’t get elsewhere, or they do particularly well. It’s been over a year since they’ve offered any promo codes or discounts on the things I ordered.
2026年5月26日
Just Vitamins からの回答
Dear Leszek,
Thank you for your feedback and for being a long-standing customer of Just Vitamins.
We're sorry your recent order took longer than expected. Following the recent Bank Holiday, we experienced a higher-than-usual backlog which unfortunately impacted dispatch times for some orders.
Having reviewed your order, it was dispatched on Thursday and collected by Royal Mail the same day. We're not entirely sure why Royal Mail's tracking subsequently showed receipt on Friday, but we'll certainly look into this with them.
We appreciate your comments regarding both service levels and pricing, and we've taken this feedback on board as we continue to improve our processes in coming months.
Thank you for supporting our family-run business over the years, it is genuinely appreciated.
Kind regards,
Just Vitamins Team
Great service
Great service, always quickly arrive. Great value for money, and quality too.
2026年5月25日
Just Vitamins からの回答
Hi Christine,
Thank you for a wonderful review. We are delighted to hear that you have been happy with our quick service, great value for money and the quality of our products.
Your feedback means a lot to us and we truly appreciate your support.
We hope to continue supplying your vitamins for many years to come.
Kind Regards
Just Vitamins Team
Good service
Been buying from Just Vitamins for years and always good service. However prices are now beginning to make me think twice about ordering some items.
2026年5月25日
Just Vitamins からの回答
Dear Mrs Gail,
Thank you for your continued support over the years and for taking the time to leave a review.
We also appreciate your feedback regarding pricing we remain committed to offering high-quality supplements, responsibly sourced ingredients, and manufactured in a GMP certified facility, while working hard to keep our prices as competitive as possible.
Thank you again for your loyalty and feedback, we genuinely value it.
Kind regards,
Just Vitamins
The JustVitamins subscribe and save is working now
(See updates below.) The JustVitamins subscribe and save is defective. I have five going and two have randomly ceased to work. They go past the date they are supposed to send me my supplement without sending it. The posted date of the next delivery just goes into negative numbers. I just discovered the second one when I found I was about to run out. The date for next delivery is given as -135 days! The products are great, if I can just get JustVitamins to send them to me.
UPDATE (28 May): JustVitamins has been in touch a number of ways and they have sent me two batches of free supplements in apology for those delayed by the Subscribe and Save glitch. Received and appreciated. However, the glitch is still active. I reset the current defective one to deliver on 24 May. It has not sent the delivery and and the counter now puts the delivery at -4 days. JV says their technical team are investigating and that they will be upgrading the S&S system in the coming months. So some progress, but no solution yet. Let's see what happens.
UPDATE (30 July): My Subscribe & Saves have updated and the two scheduled for July have now arrived. The problem is fixed. I am grateful to Just Vitamins for hearing my complaint, making it right, and fixing the problem. As I have already said, the products are excellent and I recommend them.
2026年5月23日
Just Vitamins からの回答
Dear James,
We’re very sorry for the frustration caused with your Subscribe & Save orders. We have reached out to you via email as a priority to investigate this internally and get this resolved as quickly as possible.
We truly appreciate your feedback and are pleased to hear you are happy with the products themselves.
Best Regards
Just Vitamins Team
Great customer service when I contacted…
Great customer service when I contacted them. Thanks.
2026年4月24日
Just Vitamins からの回答
Dear Mrs Smith,
Thank you for your kind feedback.
We are delighted to hear that you received great customer service.
We always strive to provide the best support possible and truly appreciate you taking the time to share your experience.
Best Regards
Just Vitamins Team
Just Vitamins からの回答
Dear Mehzabeen,
Thank you for your kind review. We’re really pleased to hear you found our team helpful and received good customer service.
We truly appreciate your support and look forward to serving you again.
Best regards,
Just Vitamins Team
No problems
2026年4月29日
Just Vitamins からの回答
Dear David,
Thank you for your review. We’re really pleased to hear everything went smoothly for you.
We appreciate your support and look forward to serving you again.
Best regards,
Just Vitamins Team
Safely delivered, affective packaging.
My packet arrived promptly, the contents in pristine condition, great product.
2026年4月27日
Just Vitamins からの回答
Dear Peter,
Thank you for your kind review. We’re really pleased to hear your order arrived promptly and in perfect condition.
It’s great to know you’re happy with both the packaging and the product. We truly appreciate your support.
Best regards,
Just Vitamins Team
Just Vitamins からの回答
Thanks for your great feedback Alison. We are delighted to hear that you were happy with the quick delivery , as well as the product and price.
Best Regards
Just Vitamin Team
Just Vitamins からの回答
Hi Mrs Chauhan,
Thank you for your valuable feedback, and I’m sorry for the concern caused.
Our colleague Nuala reached out yesterday regarding this. We did confirm that both the order confirmation and dispatch emails were successfully sent from our side, although sometimes these can unfortunately land in spam, junk, promotions, or other folders depending on the email provider.
We will also update your new email address in our records so you should receive all future communications there moving forward.
Please feel free to reach out if you have any further questions or need any assistance.
Best regards,
Just Vitamins Team
Lack of Communication
My order arrived quickly, but I was perturbed by the lack of confirmation and delivery emails. The first I knew my order had been processed, was a Royal Mail tracking email.
2026年4月28日
Just Vitamins からの回答
Hi Mrs Porter,
Thank you for your valuable feedback, and I’m sorry for the concern caused.
Our colleague Nuala reached out yesterday regarding this. We did confirm that both the order confirmation and dispatch emails were successfully sent from our side, although sometimes these can unfortunately land in spam, junk, promotions, or other folders depending on the email provider.
That said, we completely understand your frustration, and we appreciate you bringing this to our attention.
Please feel free to reach out if you have any further questions or need any assistance.
Best regards,
Just Vitamins Team
Just Vitamins からの回答
Thank you for your kind feedback Susan. We are really pleased to hear that you found the ordering process easy and that your delivery arrived ahead of schedule.
We appreciate you taking the time to share your experience.
Best Regards
Just vitamins Team
Very good product.
I've used this product for years and my eyesight hasn't deteriorated. I am 83.
2026年4月28日
Just Vitamins からの回答
Hi Margaret,
Thank you for sharing your experience with us.
It is wonderful to hear that you've been using the product for so many years and that it's remained a reliable part of your routine.
We are especially glad to know you are happy with how it's supported you over time.
Your feedback truly means a lot to us.
Best Regards
Just Vitamins Team
Just Vitamins からの回答
Dear Rik,
Thank you for your review. We’re really pleased to hear you’re happy with both our pricing and the speed of service.
We appreciate your support and look forward to serving you again.
Best regards,
Just Vitamins Team
Great plastic free company
Always reasonable time for delivery, good quality products and plastic free which is grand.
2026年4月28日
Just Vitamins からの回答
Dear Claire,
Thank you for your kind review. We’re really pleased to hear you’re happy with both the product quality and delivery times.
It’s great to know you value our plastic-free approach too, that’s something we’re continuing to work on and improve.
We truly appreciate your support.
Best regards,
Just Vitamins Team
Convenient and comes by post
Convenient and comes by post, so no waiting around for couriers.
Recent Dexa scan showed improvement in my calcium levels so it's obviously doing the right job.
2026年4月27日
Just Vitamins からの回答
Dear Laura,
Thank you for your lovely review. We’re really pleased to hear the convenience of delivery is working well for you.
It’s great to know your recent DEXA scan showed an improvement in your calcium levels too, we truly appreciate you sharing that.
Best regards,
Just Vitamins Team
I always buy my vitamins from Just…
I always buy my vitamins from Just Vitamins. You can always relay on getting exactly what you ordered and in an timely[ fashion. I've been buying here for over 20 years and never been disappointed. You will get what your body needs here and if your not sure what to get, give them a call; their friendly knowledgable staff will have you sorted in a jiffy.
2026年4月24日
Just Vitamins からの回答
Dear Brian,
Thank you for such a thoughtful review and for your support over the past 20 years, it truly means a lot to us.
We’re really pleased to hear you’ve consistently had a positive experience and that our team has been helpful when needed.
We genuinely appreciate your continued trust in us.
Best regards,
Just Vitamins Team
Just Vitamins is an excellent online…
Just Vitamins is an excellent online supplement company, as their effective products are a very reasonable price, and delivery is very prompt.
2026年4月27日
Just Vitamins からの回答
Dear Derek,
Thank you for your kind review. We’re really pleased to hear you’re happy with both the effectiveness of our products and the value we offer.
It’s great to know the prompt delivery has made a difference too. We truly appreciate your support.
Best regards,
Just Vitamins Team
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