Kit Keeper レビュー 

274
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This is the second year we've used Kit Keeper to store our son's belongings over the summer holiday whilst he's away from uni. We live overseas and Kit Keeper has been the perfect solution. The bo... もっと見る

5つ星のうち5の評価

Since a lot of the actual logistics handling is outsourced, you need to make sure that the you are always activelybtracking the shipments. When I first booked the service, it was not clear... もっと見る

5つ星のうち5の評価

My collection was delayed, but reaching out to kit keeper was easier than what I had experienced with other storage companies. My email was replied in 5 minutes and later I received a call on the matt... もっと見る

5つ星のうち5の評価

Highly professional and competent. Looked for ages for a reasonably priced storage company without hidden costs! Finally Kit Keeper came to the rescue. Boxes are also much higher quality than we've se... もっと見る

企業が回答しました

企業情報

  1. 倉庫
  2. 物流業
  3. セルフストレージ施設
  4. 保管施設

Kit Keeper について

当該企業による記述

About Kit Keeper
Kit Keeper is a by-the-box storage and shipping service built for students across the UK. We provide an all-inclusive service covering boxes, doorstep collection, secure storage, and redelivery—making moving between terms simple and stress-free.

Storage designed around student life

Kit Keeper was created for students who don’t have cars, spare storage space, or time to transport belongings across town. Instead of hiring vans or renting storage units, students simply pack their items into our boxes and book a pickup from their accommodation.

We collect your boxes from your door, store them securely, and return them exactly when and where you need them—whether that’s at the start of term, after a year abroad, or when moving to a new address.

Our flexible, by-the-box pricing means you only pay for the space you use, making Kit Keeper a practical and affordable option for short-term or long-term student storage.

We also offer student shipping across the UK, allowing you to send belongings without sourcing packaging or visiting a post office. One booking, one pickup, and everything handled end-to-end.


連絡先

4.8

優良

TrustScore 5段階評価の5

274件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(274)

過去12か月のレビュー数: 43

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service for helping me move my uni stuff!

I used kit keeper to transport my stuff from uni to my new home as I recently graduated and they were really useful! The team explained things so well even when I called them on the phone multiple times as I had questions and I had an overall positive experience! Would use it again but unfortunately I am no longer a student haha

2023年9月9日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Abby,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team were helpful! We're starting to do more non-student removals and deliveries so it's great to hear you had a positive experience!

Best of luck with graduate life!

Best wishes,

Mike
CEO

5つ星のうち5の評価

The collection was done today

The collection was done today. It went great, they sent me an email the day before telling me the time and it was only a one hour window. Then, the driver called me to let me know he was coming. I paid extra to get help getting the boxes down, since I live on the second floor and they helped me get all 5 boxes downstairs. It was extremely easy and would definitely recommend. I'll update when I schedule the delivery in a few months.

2023年9月14日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi María,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience, we really appreciate the recommendation. I'm sure the delivery will go just as smoothly (🤞)!

I hope you have a fantastic rest of the year!

Best wishes,

Mike
CEO

5つ星のうち5の評価

Amazing

Amazing service! Always arrived on time for collection and delivery, and my boxes were in great condition when they were delivered. Would definitely use them again!

2023年9月11日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Gemma,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the collection / delivery times have worked well.

I hope you have a fantastic rest of the year!

Best wishes,

Mike
CEO

5つ星のうち5の評価

Great experience again

I have used Kitkeeper twice now and both times have been fabulous. The first time was within the same city and I’ve just used them to store and then move my boxes from Oxford to London and had a great experience again! Always helpful and accommodating and very communicative. Special shout out to David for going above and beyond! Can’t recommend enough

2023年9月11日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Brianna,

Thank you for taking the time to leave a review, and I can't thank you enough for using our service multiple times. We love seeing repeat customers! It's great to hear you've had a good overall experience and that David in particular was helpful.

I hope you have a fantastic rest of the year, and enjoy London!

Best wishes,

Mike
CEO

5つ星のうち5の評価

The Best!!!

Thanks for the assistance of the most considering and efficient staffs. They almost solved all my personally requirements and problems. Everything went very fine, I am so glad I can enjoy such a wonderful experience in the end of my semester.

2023年9月8日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Bo

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team were helpful!

I hope you have a fantastic year!

Best wishes,

Mike
CEO

5つ星のうち5の評価

Extremely satisfied, great and professional agency

My experience with kit keepers has been nothing short than excellent.
I have stored my moving boxes with them during the summer and had them delivered from York to London.
They have been helpful and easy to reach at every stage of the process.
Their website is easy to read and well made. If you call them and they do not pick up they will call you back in under an hour. I also had some problem with the boxes and the delivery agency and they have been ready to support me and very effective in the help they offered.
I recommend this agency with all the heart.

2023年9月7日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Cecilia,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team were helpful!

I hope you have a fantastic year!

Best wishes,

Mike
CEO

5つ星のうち5の評価

Harry Rhodes dropped my boxes off and…

Harry Rhodes dropped my boxes off and was incredibly helpful, brought them all to the front door for me and called 30 minutes prior so the whole experience was no stress at all :)

2023年8月15日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Sophia,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the delivery team were helpful!

I hope you have a fantastic year!

Best wishes,

Mike
CEO

5つ星のうち5の評価

Hassle free

Hassle free, on time delivery and pick up.

2023年8月9日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi there,

Thanks so much for taking the time to leave a review. It's great to hear the delivery and pick up were on time.

I hope you have a fantastic Summer!

Best wishes,

Mike
CEO

5つ星のうち5の評価

My experience with Kitkeeper was…

My experience with Kitkeeper was fantastic once again. I had previously used their shipping service and this was my first time using their storage service. Everything was excellent!
Elinor was extremely helpful and was quick to answer my questions and even gave me a follow up call to ensure that everything went smoothly.
The overall communication was great and everything was done in a timely manner. I would definitely recommend this service.

2023年7月27日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Layo,

Thank you for taking the time to leave a review. It's awesome to hear you've used both our services now and that the team were helpful!

I hope you have a fantastic Summer.

Best wishes,

Mike
CEO

5つ星のうち5の評価

Delivery by Danny C.

Collection was very quick and efficient, and they were careful with the items. Danny C. is a lovely delivery man!

2023年8月2日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Emma,

Thank you for booking with us and for taking the time to leave such a fantastic review. It's awesome to know that Danny did a great job!

I hope you have a fantastic Summer!

Best wishes,

Mike
CEO

5つ星のうち5の評価

Nice service

I found it really convenient that my boxes were taken by the delivery service and I didn’t have to bring them to the storage room myself. The boxes were securely stored.

2023年8月1日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Yelyzaveta,

Thank you so much for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience.

I hope you have a fantastic Summer!

Best wishes,

Mike
CEO

5つ星のうち5の評価

Really good service for collection

Really good service for collection. Guy was nice and waited for me to be ready and made things easy. Danny cariurshi was the collection man and he was very helpful!

2023年7月28日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Emma,

Thank you for for taking the time to leave such a fantastic review. It's great to know the collection team were helpful.

I hope you have a fantastic Summer!

Best wishes,

Mike
CEO

5つ星のうち5の評価

I'm a repeat customer!

This is the second time I use KitKeeper. The collection & delivery were smooth last time. The convenience is great for when leases are not overlapping / having to vacate uni halls over summer. I recommend!
Be prepared to be flexible on timing of collection / receipt days.

2023年7月26日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Rosario,

Thank you for booking again with us and for taking the time to leave such a fantastic review. It's great to know the collections and deliveries went well.

I hope you have a fantastic Summer!

Best wishes,

Mike
CEO

5つ星のうち5の評価

an amazing company for students

this is an absolutely amazing company, was ideal for me as there was a 2 week break between my two tenancies and with kit keeper, i didn’t need to worry about my stuff at all. had a few tech issues when booking but everything was dealt with swiftly by david. elinor even managed to change delivery address the night before they were due to be redelivered! my delivery driver danny was absolutely amazing and really topped off the easy experience.

2023年7月25日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hey Ellie,

Thank you for taking the time to leave such a fantastic review, I'm thrilled to hear your feedback about our company! I'm sorry about the tech issues, we're working hard to improve the booking flow so it should be smoother next time, but it's great to know everyone in the team were helpful.

I hope you have a fantastic Summer!

Best wishes,

Mike
CEO

5つ星のうち4の評価

Amazing

So easy and everyone is very kind and helpful. Slightly late with collection but wasn’t an issue.

2023年7月20日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Kate,

Thank you for taking the time to leave a review. It's great to hear you’ve had a good overall experience and that the team was friendly. I'm sorry to hear about your late collection, we're constantly trying to improve our processes and the technology the drivers operate with to give more precise ETA's, but sometimes there are things out of our control. We'll do our best to make sure the redelivery happens on time.

I hope you have a fantastic Summer.

Best wishes,

Mike
CEO

5つ星のうち5の評価

Good stuff

Very helpful over the phone, I had different drivers for pickup and delivery so please make sure they get their moolah

2023年7月10日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Dean,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the customer service team and drivers were helpful!

I hope you have a fantastic Summer.

Best wishes,

Mike
CEO

5つ星のうち4の評価

Excellent service - but lacking transparency regarding delivery slots

The movers were very friendly, and I was in contact with Elinor throughout the process who answered all my questions and was polite and understanding. I will happily reuse Kit Keeper next year and recommend it to any student needing to move.

The only issue I had was regarding delivery, as I paid extra to have it delivered in the afternoon which wasn't made clear at first. I needed an afternoon delivery, and paid £25 for it. But if that's when it was originally booked by Kitkeeper I basically paid for a timeslot which was already given to me and have no idea if I paid to have it changed from morning to afternoon or if it was already planned for the afternoon and paid extra for nothing. In the future, Kit Keeper should inform me of when my delivery is planned (for the afternoon or morning) after booking it to know if I need to pay extra for my desired slot or if the provided slot already suits me.

Overall, polite and friendly staff, affordable prices, but a lack of transparency and information regarding delivery slots.

2023年7月6日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Kylian,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that Elinor and the movers were helpful.

I very much appreciate the feedback regarding pricing and delivery. We try to be as transparent as possible but are reworking the site and communications to improve this.

I hope you have a fantastic Summer!

Best wishes,

Mike
CEO

5つ星のうち5の評価

Big thank you to Oksana and David

The whole process was really easy and stress-free. I received quick replies from Oksana and David who were both so kind, answering any questions and helping me with the pickup and delivery of my boxes. I would definitely recommend :)

2023年7月3日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Maria,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that Oksana and David were helpful!

I hope you have a fantastic Summer.

Best wishes,

Mike
CEO

5つ星のうち5の評価

Stress and hassle free booking and pick…

Stress and hassle free booking and pick up service, they were very helpful throughout the entire process.

2023年6月30日
自発的なレビュー
Kit Keeper ロゴ

Kit Keeper からの回答

Hi Keanuana,

Thank you for taking the time to leave a review. It's brilliant to hear you’ve had a good overall experience and that the team were very helpful!

I hope you have a fantastic Summer.

Best wishes,

Mike
CEO

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