レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

So the user experience was not great . Got granted two free gigs with my travel insurance Firstly the links were broken on emails So tried to follow website steps . After finally insta... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve been using KnowRoaming since the sticker sim days. Easy to connect my e-sim with easy instructions. My e-sim immediately connected to the network in Sri Lanka (where I travelled to this time). No... もっと見る

5つ星のうち1の評価

À FUIR, j'ai disposé d'une offre qui me donnait 25% de réduction pour les prochains achats. J'ai cliqué sur la promotion qui m'était accordée sur l'application et elle disparaît comme par magie ! Le... もっと見る

企業が回答しました

5つ星のうち5の評価

I have had a really great experience with KnowRoaming. I am using the iOS app and it has been a pleasant experience. My favourite thing about the app is being able to manage multiple esims from a cent... もっと見る

企業情報

  1. テレコミュニケーション サービス プロバイダー

当該企業による記述

KnowRoaming • eSIM Data Plans 📱eSIM for Instant Connectivity! The perfect solution that works 🌎 globally. No SIM Cards, No Contract.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great experience

Apart from using an esim the first time, the overall experience was great. It worked flawlessly and helped me negotiate travel/transit uncertainty.

2025年10月9日
自発的なレビュー
5つ星のうち5の評価

5-Stars! great for world travel

5-Star Review (Long):
I used the KnowRoaming Asia eSIM across Seoul, Tokyo, Bangkok, and Bali and it was seamless end to end. Activation took under three minutes: scan QR, toggle on, done. Data connected instantly after landing in each country with strong 4G/5G and no random drop-offs. Hotspot worked reliably for my laptop on travel days, and call/WhatsApp on my primary number carried on as normal since it’s eSIM data-only. The app makes it simple to check balance, track usage, and top up without hunting for local SIM kiosks. Pricing was better than airport SIMs and I didn’t waste time swapping cards or risking damage to my physical SIM tray. Support was clear and helpful when I had a quick settings question. For multi-country trips, this is the most hassle-free data solution I’ve used. Would buy again without hesitation.

2025年10月24日
自発的なレビュー
5つ星のうち1の評価

The one star is for the service from…

The one star is for the service from Karabo. Who was excellent. Avoid this app, you will waste time trying to connect. Complicated and frustrating. Had to reach out to call centre for help after very frustrating technical issues

2025年9月19日
自発的なレビュー
KnowRoaming ロゴ

KnowRoaming からの回答

Hi Chris, thank you for recognizing Karabo’s excellent support. We’re sorry the app status caused confusion during your top-up. Please be assured that your eSIM was active and working as confirmed by our support team, even though the app didn’t update immediately. We’ve already shared this feedback with our product team so the app can reflect changes more quickly. We’re committed to making sure your future experiences are smoother.

5つ星のうち3の評価

Bad network

It was easy to use and to put in place. However, the network coverage in Montenegro was not good at all. A lot of times it didn’t work. I have an iPhone 15 Pro so I don’t think it’s my phone but the eSIM.

2025年7月16日
自発的なレビュー
KnowRoaming ロゴ

KnowRoaming からの回答

Thanks so much for your feedback! We're glad to hear the setup was easy.

Regarding the connection issues in Montenegro, sometimes local network conditions can vary, and a quick toggle of airplane mode or manually selecting a different local network in your phone settings can help.

We’d love for you to give KnowRoaming another try, and if you ever run into trouble, our 24/7 support team is always here to help via WhatsApp or our website. Safe travels!

5つ星のうち5の評価

My new go to eSIM provider

I have had a really great experience with KnowRoaming. I am using the iOS app and it has been a pleasant experience. My favourite thing about the app is being able to manage multiple esims from a central space and more importantly the ability to pay using Apple Pay. I have had excellent connectivity throughout my trip. You deserve nothing less than 5 stars.

2025年7月16日
自発的なレビュー
5つ星のうち5の評価

Après avoir essayé plusieurs eSIM avec…

Après avoir essayé plusieurs eSIM avec beaucoup de deconvenues, je dois dire que KnowRoaming est parfait. Appli facile à installer et leur eSIM fonctionne dès que je l'ai lancé à l'étranger.Aucun bug et en plus j'ai reçu des alertes sur ma consommtions de GB.
Le nec plus ultra.

2025年6月19日
自発的なレビュー
5つ星のうち1の評価

Avoid at any cost, Fraud and scam at same time

One star is too nice for this kind of service. i bought e sim for Morocco for 30 days and 20 GB. Service is not usable. Technical support do not exist, I guess they use some AI tool that was not working for some other companies. Useless completely. They wasted lot of my time trying to change all settings, and worst part they still kept 30% of what I paid and rest was returned. What kind of incompetence you have to deal with is fact they I was asked to connect to Meditel network and that network is since 2016 Orange. That was 9 years ago. Could you imagine what kind of knowledge they have? No, no knowledge. And do yourself favour. Get e sim on airport, it is almost half a price from this scammer and works well
Have to comment on KnowRoaming reply.
As mentioned in our support communication, there were network issues in Morocco during the time of your trip, which unfortunately impacted your ability to maintain a stable connection.
We fully acknowledge and regret the disruption this caused. A partial refund was issued because some data from your 20GB eSIM plan had already been used, and the eSIM remained active. This allowed continued usage of the remaining data until May 2nd.
They acknowledge that eSIM was not working, and I can prove it with to many photos of speed test (no speed at all, eSIM not usable, they found that I used some of data, who can prove that?. Irony is that they kept eSIM active but not usable. I bought new one from Orange and worked well. So, return full amount and go out of this business. Problems exist, but if not able to solve them, this is not for you.

2025年4月15日
自発的なレビュー
KnowRoaming ロゴ

KnowRoaming からの回答

Dear Nebojsa, we would like to sincerely apologize for the inconvenience you experienced while using our eSIM service.

As mentioned in our support communication, there were network issues in Morocco during the time of your trip, which unfortunately impacted your ability to maintain a stable connection.

We fully acknowledge and regret the disruption this caused. A partial refund was issued because some data from your 20GB eSIM plan had already been used, and the eSIM remained active. This allowed continued usage of the remaining data until May 2nd.

We value your feedback and sincerely apologize for the network issues, which were unfortunately beyond our control. The disruptions were due to temporary outages with local network providers in Morocco, rather than any fault with KnowRoaming’s eSIM service.

While our eSIMs rely on local carriers to provide coverage, we understand how frustrating this experience must have been and we truly regret the inconvenience caused.

We hope you’ll consider using our eSIMs again in the future, and that your next experience will be smooth and uninterrupted by local connectivity issues.

5つ星のうち1の評価

They take your money and on arrival in…

They take your money and on arrival in the country you are visiting, surprise surprise your e sim doesn't work .
Avoid this at all costs .
Do NOT fall for this scam.

2025年3月18日
自発的なレビュー
KnowRoaming ロゴ

KnowRoaming からの回答

Hi Terry,

We’ve gone ahead and processed a full refund for your purchase.

We noticed that support wasn’t contacted during your trip, and unfortunately, without that opportunity to troubleshoot, we weren’t able to resolve the issue in real time.

Our support team is available 24/7 and in 99% of cases, a quick fix is all that’s needed to get you connected.

We’re truly sorry for the inconvenience this caused and hope you’ll consider giving us another try in the future. If you do, we’re happy to help you get set up before your trip to ensure everything runs smoothly.


All the best,
The KnowRoaming Team

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