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LateRooms.com レビュヌ 1,539

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TrustScore 5段階評䟡の4

4.0

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5぀星のうち5の評䟡

Lovely staff both night and day staff were amazing the room could of been a bit cleaner few stains on walls but for price guess you can’t complain lol

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5぀星のうち4の評䟡

I have felt the need to plan ahead during my working life, but since (almost) retirement reduces my need to do so, finding a reliable site through which to arrange a trip just a few days (or even hour... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I booked, then checked the confirmation email and realised the dates were for the wrong week. I cancelled via the 'cancel' button in the email and then made the correct booking (there was an 'apply' b... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

Room was a lovely size and beautiful views but mixer bath tap didn't work and ended up having to run a bath using the shower head. Previous occupants hair on the tiles in the bathroom. Light constantl... もっず芋る

䌁業が回答したした

䌁業情報

  1. 旅行情報収集サむト
  2. ホテル

圓該䌁業による蚘述

Whether you’re looking for a city break, a business trip or a last-minute airport hotel, you’ve come to the right place. At LateRooms, we’ve got hotels to suit everyone and every budget. We’re the place to come for last-minute hotel deals. If you need a room for tomorrow, we’ve got you covered. But that’s not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, it’s free!). Pick from every hotel and room type – from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you won’t find a bigger range of UK properties anywhere else. Plus, we’ve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.

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4.0

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TrustScore 5段階評䟡の4

1539件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

Trustpilot では、本物の人間によるコンテンツに重きを眮いおいたす。ただし、この䌁業は返信原皿の䜜成に圹立぀ AI 支揎ツヌルにもアクセスするこずができたす。

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5぀星のうち5の評䟡

Exceptional

Exceptional, friendly staff. Special acknowledgment to Amy on reception. This lady was so understanding of my circumstances and needs during my stay. Also got to mention the service engineer, upon arriving to my room, TV power was out. He sorted immediately, and was very friendly. As for the hotel and facilities. Excellent room, clean, shower was fantastic. The rooftop restaurant/bar is lovely, with fantastic views overlooking the city/gardens. The breakfast options was great, tasted good (maybe food could be a little warmer) but no complaints. As for the bar, maybe add more options than lager. I suggested Guinness as I can only drink alcohol that is not gassy, and for us middle aged/elderly guests Guinness does have its health benefits. Overall, I had a fantastic stay, and would definitely stay again and recommend to all. Enjoyable experience

2025幎10月22日
5぀星のうち4の評䟡

My stay near Bristol Airport.

The room was clean and reasonably priced. I had a good nights sleep and the breakfast snacks were
very welcome.

I did have trouble knowing how to use the code to get through the front door and into my room but the car parking lady who was working next door helped me.

2025幎10月16日
5぀星のうち1の評䟡

Not professional at all

Not professional at all. Charged me and took forcefully £27 from me for a service I didn't receive. Ref: A so called SUMMERFIELD HOUSE. That to me was a daytime robbery. You know yourselves if you are different from band of scamers.

2025幎8月25日
LateRooms.com ロゎ

LateRooms.com からの回答

Hi Emmanuel,

We’re very sorry to hear about your experience and understand how upsetting this must feel.

As LateRooms is a third-party booking platform, we do not take payments ourselves — all payments are handled directly by the property's managing agent. We haven’t received any record of a charge for your booking, so we’re unable to see the transaction you’ve described.

We recommend contacting the property or their managing agent directly to query this charge. If you’d like our support in doing so, please email us at support@laterooms.com with your booking details, and we’ll be happy to help investigate further.

Best wishes,

Rebecca

5぀星のうち1の評䟡

Stated hotel had parking which was


Stated hotel had parking which was incorrect. Follow up from Laterooms also inaccurate as was informed hotel had discount arrangement with nearest multi storey which also turned out to be outdated info (hotel confirmed this deal no longer existed and hadn’t for some time)

2025幎10月19日
LateRooms.com ロゎ

LateRooms.com からの回答

Hello DH,

We’re very sorry that the parking arrangements weren’t clear from the information on our website. We completely understand how frustrating this can be when planning your stay.

Parking isn’t available at the hotel itself, but Hub by Premier Inn Edinburgh Haymarket previously offered a 50% discount at Q-Park Capital Square for multi-day stays. The hotel has since advised that this particular discount code has now expired, and a new offer is currently being arranged.

We apologise for any inconvenience this may have caused and thank you for bringing it to our attention. We’re reviewing the listing to make the parking information clearer for future guests. If you’d like to discuss your experience further, please contact our team at support@laterooms.com.

Best wishes,

Rebecca

5぀星のうち3の評䟡

Booking through the website is a bit


Booking through the website is a bit complicated because of the many emails and the price of the room shown was in euros and when paying I was surprised that the amount was withdrawn in sterling, but I would like to say that the website is honest and the room is like the one in the picture

2025幎10月18日
LateRooms.com ロゎ

LateRooms.com からの回答

Hi Hamdy,

Thank you for taking the time to share your feedback. We’re really glad to hear that you found LateRooms reliable and that your room matched the photos - that’s exactly what we want for our guests.

We’re sorry to hear that the booking process felt a bit complicated and that the currency display caused confusion. The currency shown while browsing can vary depending on your location or selected website settings, but as LateRooms is a UK-based business, the final payment is processed in sterling.

We’ll be sure to pass your comments on to the team, as we’re always looking for ways to make the booking process simpler and clearer.

Thank you again for your honest feedback. It’s great to hear that your stay went smoothly overall, and we hope you'll consider us again when planning future stays.

Best wishes,

Rebecca

5぀星のうち1の評䟡

The double deluxe description on your


The double deluxe description on your web page is incorrect as the room does not come with a living room . I booked this as an anniversary treat so wanted this extra luxury. Disappointed when told by the Hotel that these type of rooms are Suites not Double deluxe as latebooking describes, and I had to take this up with them about this. What can you do to recompense me?

2025幎10月17日
LateRooms.com ロゎ

LateRooms.com からの回答

Hi Brian,

We’re very sorry to hear about your disappointment, especially as this was meant to be an anniversary treat. We completely understand how frustrating it must have been to arrive and find that the room didn’t match what you were expecting - that’s certainly not the experience we’d want for any of our guests.

From what we can see, the description of the Double Deluxe room doesn’t mention a separate living area. To help us look into this further, could you please send us any screenshots or other details showing the description you saw when booking, along with your booking reference? You can email these to support@laterooms.com, and we’ll review your feedback with the hotel’s managing agent.

Thank you for bringing this to our attention, and we’re truly sorry again for the disappointment on what should have been a special occasion.

Best wishes,

Rebecca

5぀星のうち2の評䟡

Disappointing

Arrived at hotel was told I had an outstanding payment to make. My card was then charged again despite having already paid. They then realised it was wrong and refunded me which took 24 hours to go back to my account.
Went to the room to find the window wide open. Closed it over and left for a meal came back to find the room smelling of vomit. Went to reception to say it hadn't been reported by housekeeping but if it was open there was obviously an issue. Got key to move room with no offer to help move bags etc despite me having a young child with me.
Breakfast was substandard with the cooked breakfast stored on hotplate with no covers meaning food was just warm. The leather on the chairs was heavily worn and not to the standard you would expect.

2025幎10月13日
LateRooms.com ロゎ

LateRooms.com からの回答

Hello,

We’re very sorry to hear about your disappointing stay. We completely understand how upsetting it must have been to face issues with payment, room cleanliness, and facilities, especially when travelling with a young child. That’s certainly not the experience we’d want for any of our guests.

As LateRooms is a booking platform, we’re not involved in the management or maintenance of the hotel, but we do expect a high standard of comfort and support for all our guests. We’d be happy to assist you in raising your concerns with the hotel’s managing agent so they can review your experience and address the issues you faced. Please contact us at support@laterooms.com with your booking details, and we’ll be glad to help.

Thank you again for taking the time to share your feedback.

Best wishes,

Rebecca

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