Lovely staff both night and day staff were amazing the room could of been a bit cleaner few stains on walls but for price guess you canât complain lol
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I have felt the need to plan ahead during my working life, but since (almost) retirement reduces my need to do so, finding a reliable site through which to arrange a trip just a few days (or even hour... ãã£ãšèŠã
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I booked, then checked the confirmation email and realised the dates were for the wrong week. I cancelled via the 'cancel' button in the email and then made the correct booking (there was an 'apply' b... ãã£ãšèŠã
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Room was a lovely size and beautiful views but mixer bath tap didn't work and ended up having to run a bath using the shower head. Previous occupants hair on the tiles in the bathroom. Light constantl... ãã£ãšèŠã
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Whether youâre looking for a city break, a business trip or a last-minute airport hotel, youâve come to the right place. At LateRooms, weâve got hotels to suit everyone and every budget. Weâre the place to come for last-minute hotel deals. If you need a room for tomorrow, weâve got you covered. But thatâs not all we do. Planning a trip away in a few months, or an epic road trip? We can help with that too. You can save 15% on thousands of hotel rooms by becoming a LateRooms member (psst, itâs free!). Pick from every hotel and room type â from luxury suites and spacious family rooms to spa hotels and cheap and cheerful crash pads. With over 100,000 hotels in the UK alone, you wonât find a bigger range of UK properties anywhere else. Plus, weâve got a huge selection of international hotels, so you can swap London or Edinburgh for Paris or a beach holiday abroad.
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Office LG.03, Cargo Works, 1 - 2 Hatfields, SE1 9PG, London, è±åœ
- 0203 637 0812
- support@laterooms.com
- www.laterooms.com
4.0
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Can't be bothered
Can't be bothered
I would give no stars but that is not an option
First time user
Back to booking.com for me with future bookings
2026幎1æ4æ¥
LateRooms.com ããã®åç
Hi Mr McNeil,
Thanks for taking the time to leave a review. Weâre really sorry to hear that your first booking experience with us was disappointing.
We understand how frustrating it is when a room selection doesnât match what you were expecting. Room availability is provided directly by the hotel and can change quickly, particularly for busy dates.
We appreciate your honest feedback and are sorry that this experience didnât meet expectations. Thank you again for giving LateRooms.com a try.
Best wishes,
Rebecca
LateRooms.com ããã®åç
Hi Stuart,
Thank you for your great feedback! Weâre really pleased to hear you found the service easy to use and that youâd use us again.
We look forward to helping with your next stay soon.
Best wishes,
Rebecca
I will never use laterooms again
When I arrived at Premier Inn Longbridge I was turned away because they had no record of my booking, even though I showed them the confirmation email from laterooms. As I stood on the pavement outside, wondering what to do & where I would stay, I cancelled the booking because I would not be staying there as they had no room for me. Having explained all this to the laterooms 'support team', I have received an email saying I will not be refunded because it was a non refundable booking. This is very unfair as I didn't want to cancel, I wanted to stay in a room that was not provided. I paid for a service which was not available as promised, like paying for goods but not receiving them. It's an insult that they have quoted the cancellation policy when I was not offered the service I had paid for. I am thinking I will go to the small claims court on principle. I certainly would discourage anyone from using laterooms.
2025幎12æ28æ¥
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LateRooms.com ããã®åç
Hi Anna,
Weâre very sorry to hear about the difficulties you experienced with your booking. We completely understand how upsetting it must have been to arrive and be unable to access the room youâd booked.
Your booking was made through LateRooms with Expedia acting as the fulfilment agent. We donât have any record of correspondence with you directly, so itâs possible that the messages you received were from Expediaâs support team. We can see that your booking was cancelled on the day of your arrival, and if this cancellation was initiated by the hotel, a refund would normally be due.
We kindly ask for your patience while we look into this further, as we need to clarify a few details. We'll be in touch by email shortly and would appreciate the opportunity to assist you with this matter.
Best wishes,
Rebecca
I booked a hotel laterooms.com wasâŠ
I booked a hotel laterooms.com was unable to make it to the hotel wanted to cancel and it was so so difficult in cancelling this booking. Easier to purchase from them, but when youâve got issues and cancellations they make it so difficult. Never use. laterooms.com
2026幎1æ1æ¥
LateRooms.com ããã®åç
Hi Ibranem,
Thank you for sharing your feedback.
Weâre sorry to hear you found the cancellation process frustrating. For all bookings, cancellations can be completed quickly and easily online using the cancellation link included in our booking confirmation email. This automatically processes the cancellation of your booking.
If you experienced any issues cancelling or need help reviewing your booking, our customer support team would be happy to assist. You can reach us at support@laterooms.com.
Best wishes,
Rebecca
Very friendly welcome and helpful staffâŠ
Very friendly welcome and helpful staff however the room was dirty.
Dirty floor and damp ceiling patch
2025幎12æ21æ¥
LateRooms.com ããã®åç
Hi Jaime,
Thank you for taking the time to leave a review. Weâre glad to hear you received a friendly welcome and helpful service, but weâre sorry to learn that the cleanliness of the room didnât meet expectations.
As a booking agent, we donât manage or operate the property directly. If youâd like support raising your concerns with the hotel, please feel free to get in touch with us at support@laterooms.com and weâll be happy to help advise on next steps.
Thank you again for your feedback, and we hope youâll consider using LateRooms again in the future.
Best wishes,
Rebecca
I did not book my room through thisâŠ
I did not book my room through this company. I need to cancel. I was never sent any confirmation number. SO PLEASE CANCEL.
2025幎9æ10æ¥
LateRooms.com ããã®åç
Hi Karen,
Weâre really sorry for the confusion and the worry this has caused.
If a booking was made using your details, weâll be very happy to look into this for you and help clarify whatâs happened. To do that, weâll just need to locate the reservation on our system.
Please contact our support team at support@laterooms.com or call us on 0203 637 0812, and share any information you have. Our team will check this as a priority and advise you on the next steps.
We appreciate you bringing this to our attention and weâre sorry again for the concern caused.
Best wishes,
Rebecca
The website was incredibly clear andâŠ
The website was incredibly clear and easy to navigate. I arranged a brief holiday retreat for Christmas, and the cost was quite reasonable.
2025幎12æ25æ¥
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LateRooms.com ããã®åç
Hi Dan,
Thank you for sharing your feedback. Weâre really pleased to hear you found the website clear and easy to use, and that you were able to arrange a Christmas getaway for a reasonable price.
We hope you had a lovely break and would be delighted to help you again in the future.
Best wishes,
Rebecca
Got a good deal, late.
Very transparent website. I booked a quick Christmas getaway. The price point was very good too.
2025幎12æ22æ¥
LateRooms.com ããã®åç
Hi Laura,
Thank you so much for your lovely review. Weâre really pleased to hear you found the website easy to use, and that you secured a great price for your Christmas getaway.
We hope you had a wonderful break and look forward to helping you again in the future.
Best wishes,
Rebecca
Unable to reach customer services
Unable to reach customer services, the pin provided doesnât match the itinerary number and they have taken double payment. There should be an easy accessible contact number to talk to someone.
2025幎12æ24æ¥
LateRooms.com ããã®åç
Hi Vh,
Thank you for sharing your feedback. Weâre very sorry for the frustration and inconvenience this situation has caused. As mentioned in our earlier email exchange with you on this matter, your booking is managed by our partner, Booking.com, who processed the payment. Any duplicate charge will need to be investigated and refunded by them directly, as we donât handle payments for this property or your booking.
We understand how upsetting this must be and appreciate your patience. If you need further support, please do get back in touch with us and weâll be happy to assist you. You can reach our friendly team on support@laterooms.com or by phone at 0203 637 0812.
Best wishes,
Rebecca
LateRooms.com ããã®åç
Hi Joe,
Thank you for your great feedback. Weâre really pleased to hear you found LateRooms efficient and accessible. Thatâs exactly what we aim for!
We hope to help you again on your next stay.
Best wishes,
Rebecca
LateRooms.com ããã®åç
Hi Louise,
Thank you for your lovely feedback. Weâre really pleased to hear you're happy with our services.
We hope to help you again with a future stay.
Best wishes,
Rebecca
I needed an extension for my stay
I needed an extension for my stay as we encountered an unforeseen issue when meeting up with family but unfortunately this hotel could not accommodate us so we had to wait in the car in the basement carpark for 2 hrs. We are grateful to the member of staff for extending the car parking though . At least we didnât have to wonder the streets . Unsure if we would use this hotel again though unfortunately.
2025幎12æ20æ¥
LateRooms.com ããã®åç
Hi Mr Parr,
Thank you for your review. Weâre sorry your stay couldnât be extended on this occasion and that the situation has left you feeling unsure about booking at this hotel again.
We hope youâll consider using LateRooms for your future trips, and weâd be happy to help you find the right stay next time.
Best wishes,
Rebecca
BetrÃŒgerische Preisangabe
Mehrfach mit unterschiedlichen ZugÀngen und Namen versucht, Ergebnis immer gleich: es wird ein Preis angezeigt, der sich kurz vor dem Abschluss von 75 auf 99 Euro Àndert. Jedes Mal !
2025幎12æ20æ¥
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LateRooms.com ããã®åç
Hi H. Stelter,
Thank you for taking the time to share your experience. Weâre really sorry for the frustration caused by the price changing during your booking. Prices shouldnât change once selected unless extra services are added, so we completely understand how upsetting this must have been.
If you could send us any screenshots and your booking details to support@laterooms.com, weâll look into this further.
Thank you again for letting us know, and we hope we can make things right.
Best wishes,
Rebecca
I found great deal which was extremleyâŠ
I found great deal which was extremley simple to book on website. This is perfect for my husband and I as we both work hard and our rotas are changed about so getting break together is what makes late rooms convieniant for us
2025幎12æ18æ¥
LateRooms.com ããã®åç
Hi Maria,
Thank you so much for your lovely review. Weâre really pleased to hear you found a great deal and that booking was simple and straightforward.
Itâs wonderful to know LateRooms helps make it easier for you and your husband to plan time away together around busy and changing schedules. Thatâs exactly what weâre here for.
We hope you have a fantastic break and look forward to helping you again in the future.
Best wishes,
Rebecca
LateRooms.com ããã®åç
Hi Gavin,
Thank you for your feedback! Weâre really pleased to hear you had a great experience.
We hope to help you with another stay very soon.
Best wishes,
Rebecca
Lovely Hotel good check in good priceâŠ
Lovely Hotel good check in good price and nice room will definitely stay again
Had to leave early so they packed me a delicious sandwich which I enjoyed on the plane
2025幎12æ13æ¥
LateRooms.com ããã®åç
Hi Laurence,
Thank you so much for your lovely review. Weâre really pleased to hear you enjoyed the hotel, found check-in smooth, and felt it was great value for money.
Itâs fantastic to know youâd happily stay again, and weâd love to help you with your next booking.
Best wishes,
Rebecca
Sehr gÃŒnstiger Preis
Sehr gÃŒnstiger Preis, schnelle und unkomplizierte Abwicklung von Buchung und Zahlung
2025幎12æ10æ¥
LateRooms.com ããã®åç
Hi Heino,
Thank you for your wonderful feedback! Weâre so pleased to hear that you found a great price and that the booking and payment process was quick and straightforward.
We look forward to helping you with your next stay!
Best wishes,
Rebecca
So easy to book and the guest house wasâŠ
So easy to book and the guest house was excellent
2025幎10æ5æ¥
LateRooms.com ããã®åç
Hi Maria,
Thank you so much for your lovely feedback! Weâre thrilled to hear that booking was easy and that you enjoyed your stay at the guest house.
We look forward to helping you with your next trip!
Best wishes,
Rebecca
Excellent place to stay and staff veryâŠ
Excellent place to stay and staff very friendly, we arrived at 1am and no stress with booking info room
2025幎12æ8æ¥
LateRooms.com ããã®åç
Hi Scott,
Thank you for sharing your experience.
Weâre delighted to hear that your late arrival went smoothly and that the staff were friendly and helpful too. We're so pleased you enjoyed your stay!
We hope we can help you with your next trip soon!
Best wishes,
Rebecca
Easy to use page sorted in minutesâŠ
Easy to use page sorted in minutes cheap room sorted cheers
2025幎12æ7æ¥
LateRooms.com ããã®åç
Hi Ben,
Thanks so much for the great review! We're really glad to hear everything was quick and easy for you, and that you found a great deal too.
Hope we can help you again next time you're planning a trip.
Best wishes,
Rebecca
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