The staff are amazing, incredibly knowledgeable and approachable. Products are competitively priced products and the customer after care has always been great. It's the best camera shop for miles arou... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great shop staff helpful ,knowledgeable & patient 🙂 and they have a good selection of cameras to look at and try (rare these days !) spent way too much but glad I could see what I was getting rather... もっと見る
As the review title… LCE never fail to impress! Always top notch service throughout, super quick delivery, with items very well packaged and at very competitive prices. This is not a one off exp... もっと見る
Amazing store! I exchanged two of my Canon FD lenses for a discount on a Canon EF 50mm f/1.8, and the whole process was really straightforward. James replied to my email, we arranged a date for the ex... もっと見る
企業情報
当該企業による記述
Part of an employee owned business, London Camera Exchange Colchester is a photographic specialist retailer located in the town center. We provide a comprehensive range of both new and used equipment in-store, and online for home delivery. Part exchange is always welcome if you are looking to upgrade your gear! Other in-store service that we provide include repairs, sensor cleaning and video transfer. Our small friendly, professional and knowledgeable team – Lauren, Dave and Guy are on hand to provide you with the best possible service.
連絡先
12 Eld Lane, CO1 1LS, Colchester, Essex, 英国
- 01206573444
4.9
優良
431件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 95％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great staff and competitive pricing
Great service and competitive pricing. The best bit about LCE Colchester is the staff, they are knowledgeable, helpful and enthusiastic. You can visit for advice without any pressure to buy and they are all enthusiastic photographers.
2026年2月26日
自発的なレビュー
Good quick service
Good quick service. The camera is in good condition overall and I'm pretty happy with it. The only reason I haven't given five stars is that there is a slight dent in the front of the lens which means I can't fit a filter (the thread is distorted). This is a bit disappointing and I feel it should have been mentioned in the description. No problem with the optics, which are excellent.
2026年2月20日
The lens (as usual with LCE) was…
The lens (as usual with LCE) was exactly as described.
The reason you didn't get 5 stars was there was a problem with the delivery (not LCE's fault).
2026年2月17日
Amazing customer service
I had such a great experience at this shop today. I went in needing a lead for my camera and wasn’t even sure exactly what I needed. The staff were incredibly kind!
What amazed me was that they ended up giving me the correct lead for free. That level of customer care is so rare to see and it really meant a lot.
They were friendly, welcoming, and genuinely trying to help rather than just make a sale. I’ll definitely be coming back here in the future and would highly recommend this shop to anyone who needs camera advice or equipment.
Thank you again for being so helpful!
2026年2月17日
自発的なレビュー
They sent what I asked for…
They sent what I asked for immediately. When I changed my mind they were very relaxed about refunding me, advising me and selling me what I really wanted.
2026年1月28日
Lack of good customer care
The one thing I wanted help with was to receive my lens before a big photoshoot. I wanted the delivery for the following Monday or Tuesday (as I would be home). I tried ringing and tried sending a message on Friday Jan 30th for assistance.
On Saturday I rang again. With assurances that the delivery would arrive now on the Tuesday.
Tuesday comes around and I have to chase to know my delivery time. Only to find out, it won't make it in time for the photoshoot.
I was offered empty apologies and sorry, there's nothing we can do.
Over the years I have placed many orders with you're company, now I feel I need to re think that.
BTW, I'm still waiting for my lens to arrive....
2026年1月31日
London Camera Exchange - Colchester からの回答
Dear Janet,
Thank you for taking the time to leave a review. We understand that the lens has now been delivered.
Recently, DPD and other courier services have been under increased pressure due to challenging weather conditions. In addition, our Colchester store has been affected by local flooding, which may have made contacting them more difficult than usual.
Despite these challenges, the team did dispatch the lens in time to meet your requirements; unfortunately, the delay occurred while the parcel was with the courier. Please be assured that this is not a regular occurrence, and we are always working closely with our delivery partners to minimise disruptions.
We hope this experience will not deter you from shopping with us again and appreciate your understanding.
Kind regards,
Your LCE Team
Brilliant value
Brilliant value. The camera arrived really quickly in exactly the condition they said.
I also found the buying guides helpful.
Communication brilliant too.
When I have saved some more pennies will be buying more.
2026年1月22日
Used lens as described
Used lens as described, arrived well packaged with delivery updates. Delivery delayed by DPD due to snowfall, but they kept me updated and delivered as soon as was practical. Very pleased with my purchase and LC E and DPD service
2026年1月8日
5* as usual
Really appreciate Lauren's help with my order. Delighted, as ever, with my purchase from LCE. You are a 5* company.
2026年1月8日
WYSIWG! Trust LCE.
As expected, from LCE, all arrived in perfect condition and well wrapped. Thank you.
2026年1月7日
Excellent knowledge in store
Excellent knowledge in store. I was just starting to consider a new lens as I have limited experience and the gentleman in store was friendly and helpful and i came away sure on what I wanted and purchased on line later.
2025年12月30日
The shop was brilliant
The shop was brilliant. The staff were friendly, extremely helpful and gave me excellent advice. They sold me my first camera Cannon EOS 1300D. I’m very pleased with it indeed. I will be back
2025年12月27日
自発的なレビュー
Friendly and knowledgeable
I used the LCE online "We buy cameras" form to request a price and quickly received a fair quote for my kit. The online team confirmed that Colchester LCE would honour the quote, so I went into the branch to complete the transaction. Alex was friendly and knowledgeable and honoured the online quote, so I will definitely be returning to LCE Colchester. Thank you Alex!
2025年12月27日
自発的なレビュー
My "go to" photographic shop.
A great range of products, competitively priced and speedily delivered.
It took less than a day between ordering my lens online and putting it on my camera.
2025年12月22日
Accurate product description
Accurate product description, easy to navigate web site, speedy and efficient delivery
2025年12月19日
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