A huge thank you to Beatrice and the whole LPL team for all their help and support throughout the process of buying and selling our property. Beatrice was always extremely helpful, quick to res... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
A huge thank you to Beatrice and the whole LPL team for all their help and support throughout the process of buying and selling our property. Beatrice was always extremely helpful, quick to res... もっと見る
企業が回答しました
I’d like to start by thanking the solicitor who sorted my case as it still got done HOWEVER the contact with Charley Hutchinson has been low. He is super quick with replying via email but no phonecall... もっと見る
We have sold and purchased the new property with LPL. Good service provided and relatively quick to get to you questions. I like that they have a portal where you can track the progress and have weekl... もっと見る
企業が回答しました
I have found LPL very efficient and effective in recent conveyancing. Irene Moran is superb. Her professionalism is of the highest level. Irene went above and beyond to make the purchase transition... もっと見る
企業が回答しました
当該企業による記述

LPL is one of the country’s leading online conveyancing firms driven by technology and a quality workforce enabling the delivery of a swift market leading customer journey at the most competitive price. We exist to exceed expectations. get a quote today
We specialise in conveyancing so whether you are buying, selling or re-mortgaging, our law firm would like to engage with you every step of the way by providing jargon free legal advice. Our legal services are available to customers based in England & Wales and we are regulated by the Solicitors Regulatory Authority.
At LPL our mission is to exceed your expectations by delivering an accessible conveyancing service during which you can speak to us as and when you choose, email or obtain online case progress reports, and ultimately complete your property transaction in a stress free and timely manner.
We offer a full range of conveyancing services: Buying Selling Re-mortgaging
We have been awarded the Law Society’s Conveyancing Quality Scheme (CQS), an accreditation which recognises the country’s leading Conveyancers and we are on all major lender panels.
With state of the art IT capabilities, and our exceptional workforce, LPL are committed to delivering on our service level agreements.

当該企業による記述
5th Floor Delphian House, Riverside, New Bailey Street, M3 5FS, Manchester, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Simple platform, good communication and timely - within a day or so for most enquiries. Sympathetic to needs requirements and quick to help with the most mundane of task without question.
Thanks
Chris

LPL からの回答
Very satisfied with the service from LPL. Smooth process and professional communication. Thank you!

LPL からの回答
Straightforward and trouble free experience with the sale and purchase of our properties.

LPL からの回答
Good overall, Erica was always available and helped with our doubts along the process

LPL からの回答
I used LPL to sell/buy properties. The communication was excellent, Ali was so responsive, kept me updated and supported navigate various challenges throughout the transactions. You get a fabulous service for a reasonable price and I have already recommended LPL to friends. Whilst I hope not to move for many years, I'd use them again.

LPL からの回答
Had an initial slow start with no responses but after that, communication, albeit virtually all by email was good, effective and prompt. The option to speak by phone was there but email for our circumstances was adequate.
Overall, a good service provided.

LPL からの回答
Excellent service from start to finish. Professional, helpful, and always kept me informed. Highly recommended! Specially thank you Sima Ludi and teams .

LPL からの回答
The company was very helpful with all the transactions from start to finish, however on occasions I had to reply back to emails with similar answers to questions they were sending me via email, their communication was really quick, I understand this was complex case however I had to step in to contact 3rd party for instruction to be sent, at the end they did to complete the transaction really and were very helpful of what I needed done. I would use their service again.

LPL からの回答
We started our house buying process in April and after the initial introduction process with LPL, we were assigned with Beatrice, one of the conveyancing executives. She has been amazing throughout. Excellent communication with no need to chase for anything - unlike our buyers solicitor. We had a detailed introductory phone call with most communication after being done over email, which we preferred. We always received a response the same day and mostly within a few hours. Even better, Beatrice’s team would actively work on our file if she was away and maintain good comms (thanks Ethan). The conveyancing went smoothly, with the team applying for searches without delay once instructed and uploading results to our online portal once they were returned. Genuinely impressed by LPL and grateful to Beatrice in particular.
Would definitely recommend.

LPL からの回答
Customer Experience was beyond awful!
Would not recommend. Beyond frustrating to deal with. Nearly cost Skipton the business due to LPL incompetence! the whole process took from May to September to complete. Absolute joke!
Did not choose LPL, would advise Skipton not to use in the future.
Using AI to generate responses to reply to emails, repeating requests for information, not answering our questions, constantly being chased and messages coming from anonymous senders.
Had to send information multiples times, because the app we had to use did not work!
Zero consideration given for the customer experience. Even made a complaint which was not followed up adequately.

LPL からの回答
I would definitely recommend Clare. She was very professional and helpful throughout the whole process. Even while she was on holiday, the person covering for her was extremely helpful and able to answer all of my questions. I’m very happy with the service and would definitely use their services again in the future. Highly recommended!

LPL からの回答
Emily Dunne is fantastic, brilliant communication, always responds and just all round helpful. She made buying pur property so easy and effortless. Many thanks to Emily

LPL からの回答
Couldn’t thank Sima enough for being so on it with our case. This purchase was so fast and pleasant I could buy a house with this solicitors all day everyday ! Couldn’t recommend them enough !

LPL からの回答
Great communication. Easy to get hold off, worked evenings and weekends. Elliot was a great help. Highly recommend

LPL からの回答
We recently bought our first home, and our mortgage advisor put us through to LPL to use as our solicitor. We didn't know what to expect, as it's our first home purchase, but with the help of Erica L, the whole process was smooth, and she talked us through each step from the beginning. The whole process of moving took 6 weeks, and it could have been even sooner, but we asked for a move-in date around 12 days after everything had been completed. Even the cost was very reasonable and beat quotes that we had from local solicitors. We found that uploading everything to a dedicated portal was so much easier than posting documents and we couldn't have asked for a better experience! Thank you so much Erica.

LPL からの回答
Erica was brilliant from start to finish - very knowledgeable and helpful answering any questions we had. We felt we could rely on her guidance as first time buys. The online portal is easy to use and the Daily Digest email are very reassuring.

LPL からの回答
I’m extremely pleased with the service I received from my solicitor during the sale of my property. From start to finish, the whole process was handled professionally, efficiently and with great attention to detail.
Communication was excellent throughout, and I always felt that my sale was being dealt with promptly and carefully. They were very helpful, responsive and kept me informed at every stage, which made what can be a stressful process much easier.
I would highly recommend their services to anyone looking for a professional, reliable and supportive solicitor when buying or selling a property.
Thank you for all your hard work and support!

LPL からの回答
I had a great experience with LPL during my recent house move in which they managed both the sale and purchase.
Peter Moran was really helpful during onboarding and prevented the process from feeling overwhelming by explaining the various steps and providing an overview of what is required and why.
Irene Moran has been amazing through the process and was able to push through the move in the final stages when other solicitors were holding up the move.
Would recommend LPL to anyone lookign at buying or selling a home.

LPL からの回答
I already left a review, but as the sale is now complete , i can update .
after my last review i recieved a call from someone at LPL asking about my review, and instead of listening to my concerns, he tried to belittle them and excuse them.
I told him that it wasnt up to me to understand the flaws in the system, such as phone numbers or links in emails being incorrect and he should just be listening rather than gaslighting me into thinking the issues werent real.
My brother and I will never use LPL again and I would not recommend them to anyone on the basis that they may 'get there in the end' but the process itself is disjointed, confusing and badly managed.

LPL からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。