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LPL レビュー 

6,046
•
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

A huge thank you to Beatrice and the whole LPL team for all their help and support throughout the process of buying and selling our property. Beatrice was always extremely helpful, quick to res... もっと見る

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5つ星のうち3の評価

I’d like to start by thanking the solicitor who sorted my case as it still got done HOWEVER the contact with Charley Hutchinson has been low. He is super quick with replying via email but no phonecall... もっと見る

5つ星のうち5の評価

We have sold and purchased the new property with LPL. Good service provided and relatively quick to get to you questions. I like that they have a portal where you can track the progress and have weekl... もっと見る

企業が回答しました

5つ星のうち5の評価

I have found LPL very efficient and effective in recent conveyancing. Irene Moran is superb. Her professionalism is of the highest level. Irene went above and beyond to make the purchase transition... もっと見る

企業が回答しました

企業情報

  1. 不動産譲渡専門の弁護士
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  3. 不動産専門弁護士

LPL について

当該企業による記述

LPL is one of the country’s leading online conveyancing firms driven by technology and a quality workforce enabling the delivery of a swift market leading customer journey at the most competitive price. We exist to exceed expectations. get a quote today

We specialise in conveyancing so whether you are buying, selling or re-mortgaging, our law firm would like to engage with you every step of the way by providing jargon free legal advice. Our legal services are available to customers based in England & Wales and we are regulated by the Solicitors Regulatory Authority.

At LPL our mission is to exceed your expectations by delivering an accessible conveyancing service during which you can speak to us as and when you choose, email or obtain online case progress reports, and ultimately complete your property transaction in a stress free and timely manner.

We offer a full range of conveyancing services: Buying Selling Re-mortgaging

We have been awarded the Law Society’s Conveyancing Quality Scheme (CQS), an accreditation which recognises the country’s leading Conveyancers and we are on all major lender panels.

With state of the art IT capabilities, and our exceptional workforce, LPL are committed to delivering on our service level agreements.

get a quote today

A fresh approach to conveyancing

当該企業による記述

We are committed to sharing your journey by engaging with you every step of the way.

連絡先

4.4

優良

TrustScore 5段階評価の4.5

6046件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(6,046)

過去12か月のレビュー数: 1,075件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Moving made easy

Simple platform, good communication and timely - within a day or so for most enquiries. Sympathetic to needs requirements and quick to help with the most mundane of task without question.

Thanks
Chris

2026年9月25日
LPL ロゴ

LPL からの回答

Thank you so much for taking the time to share your wonderful feedback. We are delighted to hear that you found our platform easy to use and enjoyed prompt, helpful support from our team.

5つ星のうち5の評価

Very satisfied with the service from…

Very satisfied with the service from LPL. Smooth process and professional communication. Thank you!

2026年10月5日
LPL ロゴ

LPL からの回答

Thank you for your wonderful review and excellent rating. We are so pleased to hear that you experienced a seamless journey with clear, professional communication from our team.

5つ星のうち5の評価

All 5* from start to end.

All 5* from start to end.

2026年10月1日
LPL ロゴ

LPL からの回答

We are glad you enjoyed your experience with us. Thank you for taking the time to share your wonderful feedback about your seamless service from beginning to end.

5つ星のうち5の評価

Straightforward and trouble free…

Straightforward and trouble free experience with the sale and purchase of our properties.

2026年9月25日
LPL ロゴ

LPL からの回答

We are glad you enjoyed your experience. Thank you for your positive feedback regarding our seamless handling of your property sale and purchase.

5つ星のうち4の評価

Good overall

Good overall, Erica was always available and helped with our doubts along the process

2026年10月2日
LPL ロゴ

LPL からの回答

We are so glad to hear that you had such a supportive experience and felt well-guided throughout the entire process. Thank you very much for taking the time to share your positive feedback with us!

5つ星のうち5の評価

Excellent Communication, Service and Value.

I used LPL to sell/buy properties. The communication was excellent, Ali was so responsive, kept me updated and supported navigate various challenges throughout the transactions. You get a fabulous service for a reasonable price and I have already recommended LPL to friends. Whilst I hope not to move for many years, I'd use them again.

2026年9月25日
LPL ロゴ

LPL からの回答

Thank you for sharing your positive feedback with us. We are happy to hear that our team provided responsive communication and helped you navigate the challenges of your property transactions smoothly. It is wonderful to know our services met your expectations for quality and value, and we truly appreciate your kind recommendations to your friends. We wish you all the best in your new home.

5つ星のうち4の評価

Had an initial slow start with no…

Had an initial slow start with no responses but after that, communication, albeit virtually all by email was good, effective and prompt. The option to speak by phone was there but email for our circumstances was adequate.

Overall, a good service provided.

2026年9月25日
LPL ロゴ

LPL からの回答

We're happy to hear that our communication met your needs effectively. Thank you for sharing your feedback with us. We appreciate your patience regarding the initial delay in our response, and we are working to improve our response times.

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish. Professional, helpful, and always kept me informed. Highly recommended! Specially thank you Sima Ludi and teams .

2026年9月28日
LPL ロゴ

LPL からの回答

Thank you for taking the time to share your wonderful experience. We are delighted to hear that you were kept well-informed and received such professional and helpful support throughout the entire process. We will be sure to pass your kind words along to the team.

5つ星のうち4の評価

Completed transaction very quickly at the end

The company was very helpful with all the transactions from start to finish, however on occasions I had to reply back to emails with similar answers to questions they were sending me via email, their communication was really quick, I understand this was complex case however I had to step in to contact 3rd party for instruction to be sent, at the end they did to complete the transaction really and were very helpful of what I needed done. I would use their service again.

2026年9月22日
LPL ロゴ

LPL からの回答

Thank you for your valuable feedback and positive rating. We are glad that our team provided quick communication and successfully completed your transaction, though we appreciate your comments regarding the repeated emails and third-party follow-ups. Your insights help us improve our processes, and we look forward to working with you again in the future.

5つ星のうち5の評価

Never had to chase. Highly recommend.

We started our house buying process in April and after the initial introduction process with LPL, we were assigned with Beatrice, one of the conveyancing executives. She has been amazing throughout. Excellent communication with no need to chase for anything - unlike our buyers solicitor. We had a detailed introductory phone call with most communication after being done over email, which we preferred. We always received a response the same day and mostly within a few hours. Even better, Beatrice’s team would actively work on our file if she was away and maintain good comms (thanks Ethan). The conveyancing went smoothly, with the team applying for searches without delay once instructed and uploading results to our online portal once they were returned. Genuinely impressed by LPL and grateful to Beatrice in particular.

Would definitely recommend.

2026年9月7日
自発的なレビュー
LPL ロゴ

LPL からの回答

We are glad you enjoyed your experience with our team during your home purchasing journey. We appreciate you taking the time to share such detailed feedback about your conveyancing process. We are pleased to know that our prompt communication, seamless email updates, and quick turnaround times met your preferences so well. It is also wonderful to hear that our collaborative approach ensured your file progressed smoothly even when your primary contact was away. Providing timely search updates and clear access through the online portal are priorities for us, and we are delighted that these efforts made your overall move less stressful. Thank you very much for your strong recommendation and for trusting us with your property purchase.

5つ星のうち1の評価

Customer Experience was beyond awful!

Customer Experience was beyond awful!

Would not recommend. Beyond frustrating to deal with. Nearly cost Skipton the business due to LPL incompetence! the whole process took from May to September to complete. Absolute joke!

Did not choose LPL, would advise Skipton not to use in the future.

Using AI to generate responses to reply to emails, repeating requests for information, not answering our questions, constantly being chased and messages coming from anonymous senders.
Had to send information multiples times, because the app we had to use did not work!

Zero consideration given for the customer experience. Even made a complaint which was not followed up adequately.

2026年10月1日
LPL ロゴ

LPL からの回答

We are sorry that you were unhappy with your experience although we were acting for your lender only in this transaction.

5つ星のうち5の評価

I would definitely recommend

I would definitely recommend Clare. She was very professional and helpful throughout the whole process. Even while she was on holiday, the person covering for her was extremely helpful and able to answer all of my questions. I’m very happy with the service and would definitely use their services again in the future. Highly recommended!

2026年10月1日
LPL ロゴ

LPL からの回答

Thank you for your fantastic review and top rating. We are delighted to hear that you had such a seamless experience and that both your main contact and the cover team provided great support throughout the process. We truly appreciate your recommendation and look forward to working with you again in the future.

5つ星のうち5の評価

Emily Dunne is fantastic

Emily Dunne is fantastic, brilliant communication, always responds and just all round helpful. She made buying pur property so easy and effortless. Many thanks to Emily

2026年9月24日
LPL ロゴ

LPL からの回答

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you received excellent communication and that the purchasing process felt so smooth and straightforward for you.

5つ星のうち5の評価

Couldn’t thank Sima enough for being so…

Couldn’t thank Sima enough for being so on it with our case. This purchase was so fast and pleasant I could buy a house with this solicitors all day everyday ! Couldn’t recommend them enough !

2026年10月1日
LPL ロゴ

LPL からの回答

Thank you for your fantastic review and 5-star rating. We are thrilled to hear how fast and pleasant your house purchase experience was, and we will be sure to pass your kind feedback on to the team member who assisted you.

5つ星のうち5の評価

Great communication

Great communication. Easy to get hold off, worked evenings and weekends. Elliot was a great help. Highly recommend

2026年9月24日
LPL ロゴ

LPL からの回答

We are so pleased to hear that you had such a seamless experience and appreciated the dedication to providing flexible, reliable support whenever you needed it. Thank you for sharing your positive feedback and for highly recommending our services.

5つ星のうち5の評価

6 weeks door to door

We recently bought our first home, and our mortgage advisor put us through to LPL to use as our solicitor. We didn't know what to expect, as it's our first home purchase, but with the help of Erica L, the whole process was smooth, and she talked us through each step from the beginning. The whole process of moving took 6 weeks, and it could have been even sooner, but we asked for a move-in date around 12 days after everything had been completed. Even the cost was very reasonable and beat quotes that we had from local solicitors. We found that uploading everything to a dedicated portal was so much easier than posting documents and we couldn't have asked for a better experience! Thank you so much Erica.

2026年7月16日
自発的なレビュー
LPL ロゴ

LPL からの回答

We are glad you enjoyed your experience buying your first home with us. We appreciate you taking the time to share your positive feedback about how smooth, clear, and swift the six-week process was for your move. It is wonderful to hear that our online document upload platform made your paperwork simple to manage and that our pricing provided excellent value compared to other quotes you received. We will be sure to pass along your kind words to the team member who guided you through every step of your journey. Thank you for choosing our services for such an important milestone. We wish you all the best in your new home!

5つ星のうち5の評価

Erica was brilliant from start to finish

Erica was brilliant from start to finish - very knowledgeable and helpful answering any questions we had. We felt we could rely on her guidance as first time buys. The online portal is easy to use and the Daily Digest email are very reassuring.

2026年9月29日
自発的なレビュー
LPL ロゴ

LPL からの回答

Thank you for your fantastic review and top rating. We are delighted to hear that you felt well-supported throughout your journey as first-time buyers and that you found our digital updates and online system so reassuring to use. We will be sure to pass your kind feedback along to the team.

5つ星のうち5の評価

Great fast service

I’m extremely pleased with the service I received from my solicitor during the sale of my property. From start to finish, the whole process was handled professionally, efficiently and with great attention to detail.

Communication was excellent throughout, and I always felt that my sale was being dealt with promptly and carefully. They were very helpful, responsive and kept me informed at every stage, which made what can be a stressful process much easier.

I would highly recommend their services to anyone looking for a professional, reliable and supportive solicitor when buying or selling a property.

Thank you for all your hard work and support!

2026年9月30日
LPL ロゴ

LPL からの回答

Thank you so much for your wonderful review and perfect rating. We are thrilled to hear that the sale of your property went so smoothly and that you were kept well-informed and supported every step of the way. Helping to reduce the stress of moving is always our goal, and we truly appreciate your kind recommendation and feedback.

5つ星のうち5の評価

I had a great experience with LPL…

I had a great experience with LPL during my recent house move in which they managed both the sale and purchase.
Peter Moran was really helpful during onboarding and prevented the process from feeling overwhelming by explaining the various steps and providing an overview of what is required and why.
Irene Moran has been amazing through the process and was able to push through the move in the final stages when other solicitors were holding up the move.
Would recommend LPL to anyone lookign at buying or selling a home.

2026年9月25日
自発的なレビュー
LPL ロゴ

LPL からの回答

Thank you so much for the fantastic five-star review. We are thrilled to hear that your sale and purchase went so smoothly and that our team provided such great guidance during onboarding and effective support to complete your move. Your kind recommendation means a lot to us, and we will be sure to share your lovely feedback with the team.

5つ星のうち2の評価

I already left a review - update

I already left a review, but as the sale is now complete , i can update .
after my last review i recieved a call from someone at LPL asking about my review, and instead of listening to my concerns, he tried to belittle them and excuse them.
I told him that it wasnt up to me to understand the flaws in the system, such as phone numbers or links in emails being incorrect and he should just be listening rather than gaslighting me into thinking the issues werent real.
My brother and I will never use LPL again and I would not recommend them to anyone on the basis that they may 'get there in the end' but the process itself is disjointed, confusing and badly managed.

2026年9月28日
LPL ロゴ

LPL からの回答

We are sorry your experience was not as good as we would expect and thank you for your feedback in order that we can improve our service to others,

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