Leatherjacketz ロゎ
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Leatherjacketz レビュヌ 68

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TrustScore 5段階評䟡の3

2.8

り゚スタン アパレル専門店
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5぀星のうち1の評䟡

We never received the jacket purchased. We emailed numerous times and did not receive a response.If I could give them 0 stars, I would bevayse they took our money and again, never sent the item.

5぀星のうち5の評䟡

Got the original jacket I ordered, unfortunately it was too small- my mistake. Leather jacketz customer service replied to my email very quickly and handled the situation. The size up is on its way an... もっず芋る

5぀星のうち1の評䟡

I ordered a leather jacket from Leatherjacketz.com and paid extra for expedited shipping. It’s been weeks, and they haven’t shipped my order or provided any status updates. Their customer service... もっず芋る

5぀星のうち1の評䟡

BUYER BEWARE, if I could give this scammer company a big fat ZERO then I would. Customer service is horrible, you can never get anyone on the phone and they would nit cancel my order even though it i... もっず芋る

䌁業が回答したした

䌁業情報

  1. り゚スタン アパレル専門店

圓該䌁業による蚘述

We are thrilled to share that we provide our esteemed customers with nothing but the best products and unparalleled customer service. At our company, customer satisfaction is our topmost priority, and we strive to go above and beyond to meet your expectations. When it comes to our products, we meticulously select and curate a wide range of offerings to ensure that they are of the highest quality. From cutting-edge technology to stylish fashion choices, we have carefully sourced products that cater to diverse needs and preferences. We understand that our customers deserve nothing less than excellence, and we are committed to delivering just that. However, our dedication to customer satisfaction doesn't stop at providing top-notch products. We firmly believe that exceptional customer service is the cornerstone of any successful business. Our team of dedicated professionals is trained to offer personalized assistance, address your inquiries promptly, and provide reliable solutions to any issues you may encounter. We are here to guide you through your purchase journey and ensure that you have a seamless and pleasant experience with us.

連絡先

2.8

たあたあ

TrustScore 5段階評䟡の3

68件のレビュヌ

5぀星
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2぀星
1぀星

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この䌁業のTrustpilot 利甚方法

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5぀星のうち5の評䟡

Customer Service

I haven't received my order just yet but when I contacted Customer Service, Ethan Bruce, got back with me quickly giving me status.
So far, company seems hassle free to deal with.

2023幎12月9日
自発的なレビュヌ
5぀星のうち2の評䟡

this company needs to have a tracking


this company needs to have a tracking number when you place your order. To know when your package is going to be delivery. so, the customer can be aware. I order a jacket for my husband on 11-16-2023. and still haven't receive anything yet? And it's already been 21 days and still waiting???!!!!!!

2023幎12月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Customer service!

Customer service!
While I wasn’t initially happy with my jackets. Henry did everything possible to make me a satisfied customer, he went above and beyond!

2023幎11月17日
自発的なレビュヌ
5぀星のうち1の評䟡

This retailer delivers BAD FRAUDULENT


This retailer delivers BAD FRAUDULENT CUSTOMER SERVICE!!!!! They lie and say what they think the customer wants to hear but this company Never Delivers on What They Say!!!!!! Please DON’T EVER BUY FROM THEM!!!!!!!!
Do Not Buy from this company!!!
I NEVER RECEIVED THE REPLACEMENT JACKET!!!!

2023幎2月13日
自発的なレビュヌ
Leatherjacketz ロゎ

Leatherjacketz からの回答

Hi Griffin,

We apologize that we fell short of your expectations. Our team is genuinely sorry for the inconvenience you faced, and we take full responsibility for our mistake. Your feedback is valuable, and we appreciate your understanding that process issues shouldn't be your concern. We hope your package arrived, and if you need assistance, please reach out to our customer support email or contact number.

TEAM LJZ

5぀星のうち1の評䟡

RED FLAG! This company has to be either a total


This company has to be either a total fraud or just the worst company in the entire world. Ordered a Jacket and it’s been over a week. Haven’t received the product nor any update on when or where the product will be delivered. Every time I try to track it. It just says my order is still PROCESSING. Be aware guys. And will not answer phone or respond to email.

2023幎10月24日
自発的なレビュヌ
Leatherjacketz ロゎ

Leatherjacketz からの回答

Hi Zachery,

We sincerely apologize if you encountered difficulties reaching us. Your feedback is valuable, and we appreciate your understanding that process issues shouldn't be your concern. We hope your package arrived, and if you need assistance, please reach out to our customer support email or contact number. Moreover, Our team strives to respond promptly to every email, but the current influx has posed challenges. Rest assured, we'll get back to you shortly and investigate any potential technical issues with our calling line.

TEAM LJZ

5぀星のうち1の評䟡

They don’t do full refunds

They claim they do returns on website but actually only offer a 30% refund, buyer beware

2023幎7月23日
自発的なレビュヌ
Leatherjacketz ロゎ

Leatherjacketz からの回答

Dear Customer,

We are really sorry for any inconvenience caused to you. Kindly let us know the issue you have with the product and we will surely assist with your return.

Thank You

5぀星のうち1の評䟡

Vicious, Evil Company

I paid $139 for “Dick Tracy Warren Beatty Yellow Coat.” They sent me a very thick coat that was midway between brown and very very dark orange. Doesn’t look even vaguely like either of the two pictures on their product page. I asked to return the item, offering to pay all shipping costs myself, sending them a very clear and brightly lit picture along with my original return request, showing the coat beside a plastic yellow duck to demonstrate how far the coat’s color was from “yellow.” First they made me send them a second batch of multiple photos. Then they refused to allow me to return the product for a refund, claiming, literally, “we can confirm that the color is the same as shown as our website” and offering me a $20 “partial refund” instead. The email they sent me was highly condescending and talked about lighting conditions affecting perception, which was ridiculous, since not only did I take pains to include an actually yellow object (very similar in color to the actually yellow coat shown in the movie stills on their product page) beside their ugly brown-orange coat, I also took all the pictures at noon in full sunlight on a very clear day, and made sure to avoid capturing any shadows. It turns out that their company name is not registered with the state of New York (which is where they claim their physical address is) in the normal way, if at all, so even suing them in small claims court would be difficult if not impossible. Trust all the negative reviews and stay away from this evil company.

2023幎6月1日
自発的なレビュヌ
Leatherjacketz ロゎ

Leatherjacketz からの回答

Dear Customer,

We are really sorry for any inconvenience caused to you. Kindly provide us with the details of your order and we will surely resolve this issue for you to make your experience better with us.

Thank You

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