Anne-Marie!!! iemand die niets te doen heeft en daarom besluit NEPPE kleding uit China te verkopen. Rotzooi. Ze is ook nog eens een DIEF.. Retouren worden niet aangenomen en terugbetaald. Tot 2... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Przesyłka była bardzo sprawnie zrealizowana. Zamówienie zgadzało się. Wszystkie sukienki, które kupiłam, były wykonane idealnie. Paczka do Polski doszła w stanie idealnym - była bardzo dobrze i be... もっと見る
I desperately wanted pointe style flats for my wedding and to be able to match with my flower girls so I naturally found the Dolly shoes, and I am so impressed! They are amazing quality and so comfort... もっと見る
企業が回答しました
Wonderful designs and quality. I purchased my first dress for my daughter when she was 3 years old . She is now 13 and still loves wearing clothing and accessories. The latest skirt, top and shoes... もっと見る
企業情報
当該企業による記述
DOLLY Ballet Fashion, Flats & Fragrance. Tutus, Dresses, Ballerinas, Perfume, Dolls & More for DOLLY babies, girls & women by Le Petit Tom ®. We're famous for almost 2 decades for our divine DOLLY pettiskirts, tutus and dresses all inspired by ballet, dolls, movies and the '60s. Cause they want to wear this everyday anyway ;-)
連絡先
3.8
ほぼ満足
171件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I love everything about Le Perit Tom
I love everything about Le Perit Tom; their service and products.
Big tumbs up!
2023年9月18日
Alles wat je bestelt word heel snel…
Alles wat je bestelt word heel snel geleverd, heel fijn. Mooie kwaliteit en betaalbaar.
2023年7月26日
Fast delivery to Denmark!
I received my order within 3 days. Incredible! And the items were of great quality 🙌🏽
2023年7月16日
You get wat you ask
2023年6月21日
Beautiful clothes
2023年6月27日
I dont have a good Experience
I dont have a good Experience. I wrote them email with information that one item is missing in my package - answer was that my order is corrent , that they checked quantity in warehouse…so I dont have a dress and any money back . Very dissapointed:/
2023年1月2日
Le Petit Tom ® からの回答
Hello, Martina, thank you ver much for your order. You are writing this review on June 28th for an order received in first week of January this year, which is 6 months ago and was replied and fully checked. We can not refund items that were received and not returned. We have several ways of checking if an item was indeed shipped and received; warehouse check, pick list, system check, weight of package done in our warehouse before shipment and again weight independently by transport company. If the item was not shipped it would be noticeable by that weight, system and actual warehouse check. This was informed earlier and we again thank you very much for your order. regards Anne-Marie
Sadly, a very bad experience
Made my first order from them hoping to surprise my toddler with some pretty skirts but my experience was awful. Not happy with the product and customer service. Ordered some Dolly pettiskirts and a dark/light duo colored skirt was shedding like crazy. The closet and all other clothes were covered with black fabric dust. The skirt is unwearable even after rinsing it. The store told me it is normal and offered no solution or compensation. Very disappointed and will sadly not be buying again from them 🥺
2022年9月30日
自発的なレビュー
Le Petit Tom ® からの回答
Hello , Thank you very much for you order. ( which was quite a while ago in Sept. 2022) Yes, that is considered normal and did happen sometimes with that particular 2-toned color you are referring to. All tutus are being hand made and new and because of fabric becoming static. The skirt should certainly not be unwearable after rinsing it, since you can easily rinse or wash the skirt. Also shaking or vacuuming will make the partikels go away and stay away. We have a lot of experience with this for almost 2 decades and shedding will go away, in case it is and again is just because it's new and hand made and hand cut fabric and nothing to worry about. We did offer solution on how to solve it, so skirt should be very good to wear now. Regards Anne-Marie
The dress was more beautiful in person…
The dress was more beautiful in person than pictured. We are in love with this dress and can’t wait to see my daughter in it at her special event.
2023年6月2日
I love this store
I love this store. The customer service is fantastic and very friendly. It is one of my favorite brands. My daughter loves it too. Thank you so much!
2023年6月14日
Le Petit Tom ® からの回答
Hello, thank you very much for your positive feedback. Very nice to read your daughter loves our brand DOLLY too :-) Enjoy your purchase and hope to see you again soon. regards Anne-Marie
Perfect wedding shoes
I desperately wanted pointe style flats for my wedding and to be able to match with my flower girls so I naturally found the Dolly shoes, and I am so impressed! They are amazing quality and so comfortable that I’ve had to restrict myself because I want to wear them everyday! Cant wait
2023年5月24日
Le Petit Tom ® からの回答
Hello Makayla, Thank you very much for your very positive feedback. So great to read you like the quality of our shoes and that they are comfortable. And the fact you wear them on your wedding is really a complement. I love you for saying our slogan: ' I WANT TO WEAR THEM EVERYDAY!' Wishing you a wonderful wedding, regards Anne-Marie
Ich wollte das zurück schicken aber ich…
Ich wollte das zurück schicken aber ich müsste 17€ extra zahlen 🙀
2023年5月25日
Le Petit Tom ® からの回答
Hello, Thank you very much for your order. For a return the client is responsible to arrange the return and pays the shipping costs. With an exchange you can use the discount code you have received to get discount on the exchange item you'd buy which will compensate these costs. That the return costs are €17 is not what we calculate but what your transport company charges you. You can choose the cheapest way for your return however we recommend to use a trackable service. Instead of offering free returns we keep our prices clean, meaning that shops that offer free returns have calculated a percentage in the price of the product. ( Compare and consider return costs a client would have with returning in a real shop where you have to go to, drive to, costing time, gasoline, etc.) We do offer free shipping with a minimum purchase of €200. Thank you and have a good evening, regards Anne-Marie, designer of DOLLY
very nice made and love the colors!
2023年5月29日
The service and the quality of products…
The service and the quality of products are excellent.Completely satisfied.
2023年5月24日
The fit of the dress that I ordered was…
The fit of the dress that I ordered was much better than expected! Also delivery was good and customer service contacted me immediately after I'd placed the order to get the shipping details straight (due to my own mistake). So I'd give 5 stars for service. However, I found the packaging of the dress extremely sloppy and did not match the brand at all. Dress looked like it had been thrown in a cellofan bag (came out very wrinkled, I assume a simple folding of the dress would have prevented this) and the cellofan bag itself came out sloppy looking from the outer box - which also looked a bit sad. Overall the whole packaging - or rather presentation of the item- was a big disappointmemt, especially when the brand is marketing itself in a certain way. But overall I am content with the purchase.
2023年5月21日
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