We had a fantastic experience with Rob, he made the whole process of refinancing / debt consolidation seamless from start to finish. He never made it seem like a hassle answering all our questions, a... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Rob is beyond amazing. I've used his services 3 times for new home purchases and multiple home refinances. He always goes the extra mile. He pulled off a miracle today, getting our finance through whe... もっと見る
The patience and professionalism was evident Helpful and very good at his job. Always included me in the process and steps, Would recommend Rob to anyone, who would like help with their finances. A... もっと見る
Robb is upfront & has the knowlege and the expertise to understand if a client can meet the criteria before the parties wast there time. Robb also communicates constently and doesn't leave a client... もっと見る
企業情報
さまざまな外部ソースから提供された情報
At Liberty, our products are customised to suit the needs of more customers. We’re a free-thinking finance company that offers innovative solutions at competitive prices to support customers with greater choice. With a wide range of home, car, business and personal loans, as well as SMSF lending and insurance products, Liberty offers solutions to help more people get financial.
Disclaimer
Approved applicants only. Lending criteria apply. Fees and charges are payable. Copyright © 2019 All rights reserved | Liberty Network Services Pty Ltd (ABN 65 151 158 628/Australian Credit Licence 408042) (LNS) is a wholly-owned subsidiary of Liberty Financial Pty Ltd (ACN 077 248 983/Australian Credit Licence 286596). Liberty Network Services has access to products including those from Liberty Financial.
連絡先
North Wonthaggi, 3995, North Wonthaggi, Victoria, オーストラリア
- 0419 177 407
4.8
優良
89件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
A disappointing experience.
When I first met with Rob he told me there would be no problem with the loan in what I saw as a complex situation. 9 weeks letter the loan was still not approved and the vendors were about to pull the pin on my purchase so I went directly to a big 4 bank who had the loan approved in 4 days.
Sadly the vendors had lost faith and had not granted yet another extension on loan approval so I lost the property. During the 9 weeks Rob changed what I could loan a number of times and kept asking for further paperwork despite saying in the initial email that the list he provided was all that was needed. It was as an extremely disappointing process and when explanations were requested during the process Rob did not see it as his role to explain.
2021年1月8日
自発的なレビュー
Liberty - Rob Lee からの回答
Hi Jane, thanks for taking the time to share your experience. We are sorry that you are disappointed with the service provided and have initiated an enquiry via our Senior team to investigate.
If you'd like to message us directly, we can provide an update when obtained.
Thank you, The Liberty Team.
I found Rob to be very helpful but Liberty very slow
I found Rob to be very helpful and always answered my queries promptly. I was very dissatisfied with Liberty staff and the length of time they took to do everything involved. This loan application took the whole six weeks and was only approved a few days before settlement which was very disappointing.
People working from home should not take as long and also should request all the necessary information up front not something new every week.
2020年11月17日
Liberty - Rob Lee からの回答
Hi Christine, thanks for this comment about your LNS Adviser, Rob. We do apologise that you were disappointed with your lending experience, and would be more than happy if you'd direct message Liberty to discuss further. Cheers, The Liberty Team.
Rob was fantastic
Rob was fantastic, very professional, did all the hard work, And kept me informed throughout.
2020年9月14日
自発的なレビュー
Liberty - Rob Lee からの回答
Hi Stacy, wonderful to hear that Rob could help and was so thorough! Cheers, The Liberty Team.
hard working
hard working, positive and understanding. chases the best deal for you.
2020年5月4日
自発的なレビュー
Liberty - Rob Lee からの回答
Thanks Neil! Cheers, The Liberty Team.
Fantastic to deal with ver…
Fantastic to deal with ver professional,
Legend
I will be contacting Rob for any future business.
2020年3月19日
自発的なレビュー
Liberty - Rob Lee からの回答
Hi Jason, how wonderful to know you'll be returning to Rob! Cheers, The Liberty Team.
Rob Lee was grate to deal with
2020年2月18日
自発的なレビュー
Liberty - Rob Lee からの回答
Hi Arron, we're glad that Rob could assist! Cheers, The Liberty Team.
Rob was very helpful
Rob was very helpful, understanding and made life alot easier for new home owners. Would highly recommend.
2020年2月17日
自発的なレビュー
Liberty - Rob Lee からの回答
Great, thanks Jordan for your recommendation - it's great to hear that Rob could assist you with your new home! Thanks, the Liberty team.
Rob was amazing to deal with
Rob was amazing to deal with. He was informative and so helpful. Made the process so easy for me took care of any worries or concerns I had.
Look forward to using Rob again in the future
2019年12月17日
自発的なレビュー
Liberty - Rob Lee からの回答
Hi Lisa, thanks for this feedback! How amazing that Rob would help make the process care free. Cheers, The Liberty Team.
We have really appreciated Robs…
We have really appreciated Robs professional & honest support and advice, through our refinance and new loan application processes.
2019年9月11日
自発的なレビュー
Liberty - Rob Lee からの回答
Hi Kylie, thank you for providing this feedback! It's great to hear Rob could help. Have a great day! The Liberty Team.
Liberty - Rob Lee からの回答
Hi Jaymi, we're so happy to hear that Rob made this process easy for you. Thank you for your feedback. Thanks, the Liberty Team.
Very easy to work with and helped at…
Very easy to work with and helped at anytime to speed up the process and get it done.
2019年9月2日
自発的なレビュー
Liberty - Rob Lee からの回答
Hi Benjamin, thank you for your feedback and letting us know Rob's speedy assistance was appreciated. Thanks, the Liberty Team.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。